Absolutely shocking disregard towards customers. 3 weeks now, no delivery, no contact, emails and messages go unanswered. 'tracking' link doesn't work. Will be raising dispute via credit card. Clearl... Ver más
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Absolutely shocking disregard towards customers. 3 weeks now, no delivery, no contact, emails and messages go unanswered. 'tracking' link doesn't work. Will be raising dispute via credit card. Clearl... Ver más
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Had an extremely informative call with Jamie/ what a legend!, the initial call was regarding an order, which was sorted there and then. He then took the time to talk about hair and scalp care and ans... Ver más
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I’ve been using Dense for 5 months, and I’m starting to notice real changes. I’m on the topical Finasteride and Minoxidil 10% spray along with their hair vitamins, and my hair is definitely thicker an... Ver más
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As a woman, I was concerned about using Finasteride due to the risks with pregnancy. Thankfully, Dense tailored my treatment just for me, leaving out anything risky like Finasteride. They created a pl... Ver más
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At Dense, we’re committed to offering effective, scientifically backed hair loss solutions, focusing on safety, transparency, and real results. Unlike traditional treatments that rely on pills or invasive procedures, Dense takes a different approach. We specialise in topical treatments designed to target hair loss at the root—directly on the scalp. We understand the concerns about side effects from oral medications, which is why we’ve developed pill-free formulas that activate the hair growth cycle and block DHT—the hormone responsible for hair thinning. Our formulations are pharmaceutical-grade, ensuring maximum effectiveness while minimising unwanted side effects. This makes Dense a safer alternative to many conventional options on the market. Our results speak for themselves: up to 90% of our users report increased hair density within 90 days. We use only the highest quality ingredients, ensuring you receive a safe, effective solution you can trust. At Dense, we offer a world-first range of styling treatments: 2-1 Shampoo and Conditioner – Cleanses deeply while protecting hair from further damage, boosting hair strength, and promoting scalp health to aid regrowth. Active Densifying Salt Spray – Adds texture and natural volume to thinning hair, giving you a fuller, thicker appearance while nourishing the scalp. Active Densifying Styling Paste – A flexible, matte-finish paste designed to add structure and hold without weighing hair down, helping you style with confidence. Hair Growth Vitamins – Packed with 14 essential vitamins and minerals like biotin, zinc and saw palmetto to support overall hair health, these vitamins work from within to enhance the effects of our topical treatments. At Dense, we put our customers first, offering personalised advice and a tailored approach to hair care. Our dedication to safety, efficacy, and transparency sets us apart, making Dense the trusted choice for those seeking reliable, effective hair loss solutions. Join the many customers who have placed their trust in Dense for their hair restoration journey. Experience the difference with safe, proven treatments that deliver real results—without the worry.
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Before purchasing Dense I did a lot of research into the different companies offering this product to help thicken and keep my hair for as long as possible and also wanting to avoid any side effects from taking finasteride.
Dense wasn't the cheapest option but ticked everything I needed with reviews of rivals causing an irritating scalp sensation and other possible side effects from taking finasteride orally.
Having used Dense's topical spray for 12 months now the change is night and day, my hair is the thickest it's ever been, and I've experienced zero side effects!
The topical spray has a nice sent to it, not overpowering and causes no itch or any irritation when using what so ever.
Highly recommended product and company.
The service was quick, website was super clear and the team were very responsive. The items arrived within a few days. The only reason I knock off one star is because the dermaroller arrived with a hair on it UNDERNEATH the plastic wrapping. I had to sanitise it thoroughly, but I would have done that anyway and I understand that mistakes can happen. I really hope it wasn’t previously used and that it was just a mistake.
Amazing products and service. Quick delivery. Currently they are a league of their own and promoted by leading influencers. Definitely worth buying all their products if dealing with hair loss or thinning.
Realistic expectations needed. Think how long it’s taken for androgens to wreck your scalp, you’ll need that time and more to see the turn around.
Using the matte effect spray has been great
Great delivery every 3 months (with option to reschedule earlier if needed). Definitely has prevented further hair loss and in some cases even growth. I will keep using dense hair for my hair

Respuesta de DENSE - Hair Experts
This product didn’t work on my hair
I tried for 6 months and the results were negative, after a phone call with their pharmacist he didn’t want to send me another 3 months worth out his words “this product isn’t working for you unfortunately there’s no point carrying on “ but guess what not recieved there policy of money back guarantee even tho this didn’t work
Stay clear of this company
Update from their reply …… before they commented on this reply they emailed me asking to take this post down and they will give me my last months subscription back … totally goes against policy because I never followed company procedure, surely they are contradicting what they are saying by offering me this , bearing in mind they refunded me my third subscription because the pharmacist told me it wasn’t work
Again stay away from this fraud company I can happily prove via email all this is legit on my part

Respuesta de DENSE - Hair Experts
I was worried moving to this company as I've always taken Dutasteride orally. I've been using them for a good 8 months or so and my hair is fine so the Dutasteride with Minoxidil mixture is working well. Will continue to stick with this company. Has been a good service.

Respuesta de DENSE - Hair Experts
I've been using them for over 2 years consistently. Great products, don't hesitate!

Respuesta de DENSE - Hair Experts
Genuinely works if you’re consistent if you’re considering it go for it

Respuesta de DENSE - Hair Experts
This product makes my scalp itchy so I had to discontinue use it.
Hi Dense Hair Experts Team,
Thank you for your kind response.
Yes, I would really appreciate it if you could send me the Sensitive formulation you mentioned. I’m happy to try it out instead, as the original formula unfortunately caused irritation for me.
Please let me know if you need any details from me to arrange this.
Kind regards,
Arash

Respuesta de DENSE - Hair Experts
Seen no difference since using Dense back in February.

Respuesta de DENSE - Hair Experts
brill products do what they suppose to i have seen huge improvements.

Respuesta de DENSE - Hair Experts
Amazing speedy polite customer service very impressed.

Respuesta de DENSE - Hair Experts
It’s taken me 6 months to see the results but it really wirks

Respuesta de DENSE - Hair Experts
Definitely works as opposed to some other products I tried in the same category (topical finasteride from other companies). My hair fall fully stopped.

Respuesta de DENSE - Hair Experts
My results in 5-6 weeks so far have been amazing so good

Respuesta de DENSE - Hair Experts

Respuesta de DENSE - Hair Experts
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