Absolutely shocking disregard towards customers. 3 weeks now, no delivery, no contact, emails and messages go unanswered. 'tracking' link doesn't work. Will be raising dispute via credit card. Clearl... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Had an extremely informative call with Jamie/ what a legend!, the initial call was regarding an order, which was sorted there and then. He then took the time to talk about hair and scalp care and ans... Ver más
La empresa ha respondido
I’ve been using Dense for 5 months, and I’m starting to notice real changes. I’m on the topical Finasteride and Minoxidil 10% spray along with their hair vitamins, and my hair is definitely thicker an... Ver más
La empresa ha respondido
As a woman, I was concerned about using Finasteride due to the risks with pregnancy. Thankfully, Dense tailored my treatment just for me, leaving out anything risky like Finasteride. They created a pl... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de productos capilares
- Servicio de trasplante de cabello
- Clínica de trasplante capilar
- Farmacia online
Escrito por la empresa
At Dense, we’re committed to offering effective, scientifically backed hair loss solutions, focusing on safety, transparency, and real results. Unlike traditional treatments that rely on pills or invasive procedures, Dense takes a different approach. We specialise in topical treatments designed to target hair loss at the root—directly on the scalp. We understand the concerns about side effects from oral medications, which is why we’ve developed pill-free formulas that activate the hair growth cycle and block DHT—the hormone responsible for hair thinning. Our formulations are pharmaceutical-grade, ensuring maximum effectiveness while minimising unwanted side effects. This makes Dense a safer alternative to many conventional options on the market. Our results speak for themselves: up to 90% of our users report increased hair density within 90 days. We use only the highest quality ingredients, ensuring you receive a safe, effective solution you can trust. At Dense, we offer a world-first range of styling treatments: 2-1 Shampoo and Conditioner – Cleanses deeply while protecting hair from further damage, boosting hair strength, and promoting scalp health to aid regrowth. Active Densifying Salt Spray – Adds texture and natural volume to thinning hair, giving you a fuller, thicker appearance while nourishing the scalp. Active Densifying Styling Paste – A flexible, matte-finish paste designed to add structure and hold without weighing hair down, helping you style with confidence. Hair Growth Vitamins – Packed with 14 essential vitamins and minerals like biotin, zinc and saw palmetto to support overall hair health, these vitamins work from within to enhance the effects of our topical treatments. At Dense, we put our customers first, offering personalised advice and a tailored approach to hair care. Our dedication to safety, efficacy, and transparency sets us apart, making Dense the trusted choice for those seeking reliable, effective hair loss solutions. Join the many customers who have placed their trust in Dense for their hair restoration journey. Experience the difference with safe, proven treatments that deliver real results—without the worry.
Información de contacto
4,0
Muy bueno
189 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 50% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
very helpful
23 de junio de 2025
Opinión espontánea
Respuesta de DENSE - Hair Experts
Hi Ellie,
Thank you for your feedback. We’re really glad you found the experience helpful. If there’s anything more we can assist with, just let us know — we’re always here.
Dense Hair Experts Team
Heard lots of great things about these…
Heard lots of great things about these and great that they use natural products
23 de junio de 2025
Opinión espontánea
Respuesta de DENSE - Hair Experts
Hi Emilie,
Thank you for your lovely feedback. We’re so glad to hear you’ve heard great things and appreciate our focus on natural ingredients. Creating formulas that are both effective and gentle is something we care deeply about, especially for long-term scalp health.
If you decide to try the products yourself, we’d love to hear how you get on.
Dense Hair Experts Team
Very good products and good outcomes
Very good products and good outcomes
23 de junio de 2025
Opinión espontánea
Respuesta de DENSE - Hair Experts
Hi Elle Mae,
Thank you so much for the kind words. We’re really glad to hear you’re seeing good outcomes with the products and that they’re working well for you.
If you ever want to share more about your results or need anything at all, we’re always here.
Dense Hair Experts Team
great product presentation and very…
great product presentation and very kind and friendly staff.
23 de junio de 2025
Opinión espontánea
Respuesta de DENSE - Hair Experts
Hi Megan,
Thank you for the lovely feedback. We’re so glad you had a great experience with both the presentation of the product and the kindness of the team. It really means a lot to us that both the product and the people behind it made a positive impression.
If there’s ever anything else we can do, just let us know.
Dense Hair Experts Team
great great brand
great great brand! looks like it works wonders!
23 de junio de 2025
Opinión espontánea
Respuesta de DENSE - Hair Experts
Hi Leah,
Thank you for the lovely feedback. We’re really glad to hear you’re impressed with the brand so far — we put a lot of care into making sure our treatments don’t just look good, but genuinely deliver results.
If you do give the products a try, we’d love to hear how you get on.
Dense Hair Experts Team
Really excited to recommend these…
Really excited to recommend these products to clients and hearing the results.
23 de junio de 2025
Opinión espontánea
Respuesta de DENSE - Hair Experts
Hi Molly,
Thank you so much for the kind words. We are really excited to have you on board and even more so that you are looking forward to recommending our products to your clients. Hearing about their results over time is always incredibly rewarding and we would love for you to keep us posted on any feedback you get.
If you ever need anything, from extra product info to support with content or education, just let us know.
Dense Hair Experts Team
Exciting to find something to recommend…
Exciting to find something to recommend to my clients
23 de junio de 2025
Opinión espontánea
Respuesta de DENSE - Hair Experts
Hi Olivia,
Thank you for your feedback. We really appreciate your support and love that you are excited to recommend our products to your clients.
We noticed your review was rated two stars, which seemed a little out of step with the positive comment you left. Was that rating intentional, or possibly a mistake? If there is anything we can do to improve your experience, please feel free to let us know.
Dense Hair Experts Team
Amazing products
Amazing products! Great staff. Would recommend
23 de junio de 2025
Opinión espontánea
Respuesta de DENSE - Hair Experts
Hi Kareena,
Thank you so much for the kind words. We are really glad to hear you have had such a positive experience with both the products and our team. It means a lot to know you would recommend us.
If you ever want to share your results or need anything at all, we are always here.
Dense Hair Experts Team
amazing products… lots of information…
amazing products… lots of information about them
23 de junio de 2025
Opinión espontánea
Respuesta de DENSE - Hair Experts
Hi,
Thank you for your kind words. We are really glad to hear you are enjoying the products and found the information helpful. Educating our customers is just as important to us as delivering great results, so it is lovely to hear that came through.
If you ever have questions or want to learn more about the ingredients or how the treatments work, we are always happy to help.
Dense Hair Experts Team
Respuesta de DENSE - Hair Experts
Hi Demmy,
Thank you for the lovely feedback. We’re really glad you found the experience both informative and friendly. That combination is exactly what we aim for, so it’s great to hear it reflected in your review.
If you ever have questions or need support, we’re always here to help.
Dense Hair Experts Team
Very friendly very informative!
23 de junio de 2025
Opinión espontánea
Respuesta de DENSE - Hair Experts
Hi Chelsea,
Thank you for the lovely review. We’re so glad you found the experience both friendly and informative. That’s exactly what we aim to provide from first contact to results.
If you ever have any questions or need support with your treatment, we’re always here.
Dense Hair Experts Team
Fantastic service would recommend.
Fantastic service would recommend.
23 de junio de 2025
Opinión espontánea
Respuesta de DENSE - Hair Experts
Hi Amanda,
Thank you for the lovely feedback. We are really glad to hear you received fantastic service and would recommend us. That means a lot to the whole team and we really appreciate you taking the time to share it.
If there is ever anything you need, we are always here to help.
Dense Hair Experts Team
Very excited to use the products it…
Very excited to use the products it sounds like it's going to be fantastic. Speaking to Maria helped us so much
23 de junio de 2025
Opinión espontánea
Respuesta de DENSE - Hair Experts
Hi Cheryl,
Thank you so much for your kind words. We are really glad to hear you are excited to start the products and that speaking with Maria helped so much. We always aim to make things as clear and supportive as possible from the beginning, so it is lovely to know that came through.
If you have any questions along the way or want to share how you are getting on, we are always here.
Dense Hair Experts Team
Can’t wait to try my new products
Can’t wait to try my new products, I’ve heard great things about this company from friends and family
23 de junio de 2025
Opinión espontánea
Respuesta de DENSE - Hair Experts
Hi,
Thank you for your kind words. We are really glad to hear you are excited to try the products and that friends and family have recommended us. Word of mouth means a lot and we are so pleased that people close to you have had a positive experience.
We hope you love the results and if you ever have any questions or want to share how you are getting on, we are always here.
Dense Hair Experts Team
I'm happy with information received…
I'm happy with information received about the products at Haircon 2025 the background story and science and medical links look forward to stocking this brand and promoting within the Afro carribbean culture.
23 de junio de 2025
Opinión espontánea
Respuesta de DENSE - Hair Experts
Hi Jenna,
Thank you so much for the wonderful feedback. We’re really glad you enjoyed learning more about the brand at Haircon 2025 and found the background, science, and medical information helpful.
It’s fantastic to hear you’re looking forward to stocking the range and promoting it within the Afro-Caribbean community. That kind of representation and cultural alignment is so important, and we would love to support you however we can in bringing these products to a wider audience.
If you need any product guides, digital assets, or content tailored to your audience, just let us know — we’re here to help make it a success.
Dense Hair Experts Team
Heard a lot about this looking forward…
Heard a lot about this looking forward to using this product
23 de junio de 2025
Opinión espontánea
Respuesta de DENSE - Hair Experts
Hi Suzanne,
Thank you for the kind words. We are really glad to hear you’re looking forward to trying the product and that you have already heard good things. That means a lot to us and we hope it lives up to expectations.
If you have any questions as you get started or want to share your experience, we are always here to help.
Dense Hair Experts Team
Lots of knowledge and support about the…
Lots of knowledge and support about the products.
23 de junio de 2025
Opinión espontánea
Respuesta de DENSE - Hair Experts
Hi Beth,
Thank you for the kind feedback. We are really glad to hear you found the information and support around the products helpful. Making sure our customers feel informed and supported is something we care deeply about.
If you ever have more questions or need further guidance, we are always here.
Dense Hair Experts Team
Respuesta de DENSE - Hair Experts
Hi Molly,
Thank you for the lovely feedback. We are really glad to hear you are loving the brand and especially enjoying the vitamins. They are packed with ingredients to support hair health from the inside, so it is great to know they are working well for you.
If you ever want to share your progress or have any questions, we are always here.
Dense Hair Experts Team
Respuesta de DENSE - Hair Experts
Hi Elle Mae,
Thank you so much for the lovely review. We are really glad to hear you are enjoying the products and that they have made a great impression.
If you ever want to share your results or have any questions, we are always here.
Dense Hair Experts Team
Excited to usedense products
23 de junio de 2025
Opinión espontánea
Respuesta de DENSE - Hair Experts
Hi,
Thank you for your feedback. We are really glad to hear you are excited to use the DENSE products. If you have any questions or need support along the way, we are always here to help.
Dense Hair Experts Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.