designerglasses.co.uk Opiniones 

316
•
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic service and managed to replace my original designer frames that I love, but broken after years having them with exact same frames but brand new and for a great price too! Very, very, very pl... Ver más

Valorada con 5 estrellas sobre 5

ordered (frames only) on a Sunday evening, arrived Tuesday lunchtime. Well packaged, I paid the £10 for Royal Mail special delivery. Kept me informed about dispatch with tracking number. Saved £100 on... Ver más

Valorada con 1 estrellas sobre 5

Really poor I'm afraid. Not a problem ordering but my order was lost within the postal system. Designer Glasses accepts this and committed to open a claim. This has been ongoing for several weeks wi... Ver más

Valorada con 5 estrellas sobre 5

Great prices and great service. Managed to pay less than £200 for frames and prescription lenses (Vision Express are charging £280 for the same frames alone). Packaged well and glasses came... Ver más

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Información sobre la empresa

  1. Mayorista de gafas

Sobre designerglasses.co.uk

Información proporcionada por diversas fuentes externas

Launched in 1999 by British optometrist Mr Lakh Dollay, designerglasses.co.uk is the UK’s oldest online glasses store. Our mission was then, and still is today:"To supply our customers with the very best range of top designer glasses at the most competitive prices, backed by exceptional levels of service."

At Designer Glasses, we pride ourselves on our very high levels of customer service and optical experience. All of our customer services staff are fully trained and will liaise directly with our qualified dispensing opticians, if necessary, to resolve any queries you may have.

Unlike some other online stores, we have our own specialist lab in Woolwich where our expert technicians will assemble your prescription lenses. If the frame you have ordered is in stock, this allows us to supply your prescription glasses to your door within 48 hours from placing your order.

As you would expect from a name like Designer Glasses, all our frames and branded accessories, such as cases and cleaning cloths that come with your eyewear are 100% genuine.

We believe that we are unmatched in the provision of the highest quality designer eyewear products at the most competitive prices with honest, straightforward, helpful advice and excellent customer service. It’s as simple as that!

Designer Glasses – The leading source for all your designer eyewear.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

316 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(316)

10 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Amazing

Amazing! Had to order my lenses in and they still came within 2 days! First time ordering glasses online and I am very impressed! Will definitely use again

17 de septiembre de 2021
Opinión espontánea
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Respuesta de designerglasses.co.uk

Dear Kay

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Valorada con 2 estrellas sobre 5

Glasses and lenses are ok but…

Glasses and lenses are ok but unfortunately after advertising on the website 3 day dispatch I didn’t receive my glasses as stated. I’ve placed my order on the 20/07 and they have only been dispatched on the 31/07 unfortunately on top of that communication wasn’t the best including myself making multiple phone calls to get an update.

16 de septiembre de 2021
Opinión espontánea
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Respuesta de designerglasses.co.uk

Thank you for the review.

Please could you email us with your name and order number, so that we may look into this for you.

We have no record of an order placed on 20th July that was dispatched on 31st July.

Kind Regards

designerglasses.co.uk

Valorada con 5 estrellas sobre 5

Excellent Service, Highly Recommended

This was the first time that I’ve ever ordered glasses online. Placed the order but needed some advice. Spoke to Nicky who answered my questions. Email confirmation said 7-10 working days and was delivered in 8 working days. All securely packaged. A great service and would definitely recommend. Excellent service.

12 de septiembre de 2021
Opinión espontánea
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Respuesta de designerglasses.co.uk

Dear Mark

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Valorada con 5 estrellas sobre 5

Gucci frames

just received the frames that I ordered and I'm really impressed with the quality and price. After searching through different sites Designer Glasses had the best price.

20 de agosto de 2021
Opinión espontánea
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Respuesta de designerglasses.co.uk

Dear Sandra

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Valorada con 5 estrellas sobre 5

Called Jade in a panic because my son…

Called Jade in a panic because my son who’s a police officer had broken his last pair of glasses.
Luckily Jade got everything sorted and 2 new pairs dispatched in record time. I also had a problem completing the payment which was user error and Jade even helped with that.
I’ve always used this company and will continue to in the future. Great product (authentic designer at half the price) great service and quick.

10 de agosto de 2021
Opinión espontánea
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Respuesta de designerglasses.co.uk

Dear Carlene

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Valorada con 5 estrellas sobre 5

Great service

Great service ! Quick delivery and good communication.

9 de agosto de 2021
Opinión espontánea
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Respuesta de designerglasses.co.uk

Dear John

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Valorada con 5 estrellas sobre 5

2 day turnaround and great customer service.

reglaze esillor lenses, two days turnaround and great customer service with Nicky and Jade. This company should be your first choice for glasses and reglazing.

13 de julio de 2021
Opinión espontánea
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Respuesta de designerglasses.co.uk

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Valorada con 5 estrellas sobre 5

Great selection

Great selection, professional service, great communication off Jade and Nicky also a fast tracked delivery. The glasses are great to. Thanks all involved.

9 de julio de 2021
Opinión espontánea
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Respuesta de designerglasses.co.uk

Dear David

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Valorada con 5 estrellas sobre 5

Extra fast delivery

I ordered my Gucci sunglasses on Wednesday and I received them on Thursday! Extra fast delivery and great product. 100% genuine designer sunglasses. Definetely I will order again.

9 de julio de 2021
Opinión espontánea
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Respuesta de designerglasses.co.uk

Dear Martyna

Thank you for the great review.

We are pleased that you are happy with our service and the Gucci sunglasses.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Valorada con 5 estrellas sobre 5

Fantastic service from start to finish.

Fantastic service from start to finish.

There was a little hiccup at the beginning, whereby the frames I ordered were not in stock and are discontinued by the original manufacturer. However, after an email from the kind lady Jade notifying me of this, they were able to offer the same frame in a different colour as an alternative.

From there everything went swimmingly, the frames arrived 1 week exactly, ordered on a Tuesday received the next.

Frames and lenses were both fantastic. Customer Service fantastic. Would most definitely use again.

It is refreshing to find an online opticians that can offer both value and amazing service.

7 de julio de 2021
Opinión espontánea
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Respuesta de designerglasses.co.uk

Dear Adam

Thank you for the great review.

We are pleased that you are happy with our service.

Jade is a valued member of our team.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Valorada con 5 estrellas sobre 5

Great Customer Service

Genuine, helpful and very friendly customer service from Nicky. Great glasses too. Prompt despatch and delivery. I'd absolutely recommend this company.

20 de junio de 2021
Opinión espontánea
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Respuesta de designerglasses.co.uk

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Valorada con 5 estrellas sobre 5

Brilliant company to purchase glasses…

Brilliant company to purchase glasses from, I was wary at first in case they were not genuine but after speaking with Nicky I was totally reassured.The glasses I ordered were out of stock and not due in for a month but I received an email after two weeks to say they had arrived in stock and they were quickly dispatched via tracked mail. The service I received from Nicky was fantastic and I would have no hesitation in ordering from this company again. Thank you

31 de mayo de 2021
Opinión espontánea
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Respuesta de designerglasses.co.uk

Dear Ann

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Valorada con 5 estrellas sobre 5

Excellent customer support

Their customer support is very responsive for order processing, delivery and refund as well. Great customer service!

28 de mayo de 2021
Opinión espontánea
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Respuesta de designerglasses.co.uk

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Valorada con 5 estrellas sobre 5

Awesome customer service

Awesome customer service, dispatched hours after order placed. Recommended 👍

25 de mayo de 2021
Opinión espontánea
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Respuesta de designerglasses.co.uk

Dear Kathryn

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Valorada con 5 estrellas sobre 5

Excellent service and competitive…

Excellent service and competitive price! Great communication from Nicky. Thank you!

20 de mayo de 2021
Opinión espontánea
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Respuesta de designerglasses.co.uk

Dear Sarah

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Valorada con 5 estrellas sobre 5

I purchased a pair of glasses however…

I purchased a pair of glasses however the photo copy of my prescription was slightly wrong so I returned them and Nicky was must helpful and replaced them with a new pair and I love them
Thanks for no hassle and good customer service I would not hesitate to buy online again

19 de mayo de 2021
Opinión espontánea
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Respuesta de designerglasses.co.uk

Dear Sharon

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Valorada con 5 estrellas sobre 5

Perfect glasses and service

Perfect glasses and service, every thing as described and delivered within a week.
Thank you.

15 de mayo de 2021
Opinión espontánea
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Respuesta de designerglasses.co.uk

Dear Akushia

Thank you for the great review.

We are pleased that you are happy with our service and our frames.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Valorada con 5 estrellas sobre 5

Great service

The first pair of sunglasses I bought did not suit my requirements, so I returned them and purchased a pair of Maui Jim Alelele Bridge sunglasses which are perfect for me. Designerglasses.co.uk were really helpful and made the process really easy.
Many thanks

14 de mayo de 2021
Opinión espontánea
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Respuesta de designerglasses.co.uk

Dear Jonathan

Thank you for the great review.

We are pleased that you are happy with our service and our frames.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Valorada con 5 estrellas sobre 5

Mauri Jim Ho'okipa Mauri Rose

Very good service.
Mauri Jim Ho'okipa Mauri Rose sunglasses are an outstanding piece of kit. The wap around fit is perfect.

12 de mayo de 2021
Opinión espontánea
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Respuesta de designerglasses.co.uk

Dear William

Thank you for the great review.

We are pleased that you are happy with our service and our frames.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Valorada con 5 estrellas sobre 5

This company has been very transparent…

This company has been very transparent and are responsive to messages. They delivered on time and I experienced great communication (a relief these days). They have a massive selection, highly recommend.

10 de mayo de 2021
Opinión espontánea
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Respuesta de designerglasses.co.uk

Dear Damien

Thank you for the great review.

We are pleased that you are happy with our service and we look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

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