Fantastic service and managed to replace my original designer frames that I love, but broken after years having them with exact same frames but brand new and for a great price too! Very, very, very pl... Ver más
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Consulta las opiniones de los clientes
ordered (frames only) on a Sunday evening, arrived Tuesday lunchtime. Well packaged, I paid the £10 for Royal Mail special delivery. Kept me informed about dispatch with tracking number. Saved £100 on... Ver más
Really poor I'm afraid. Not a problem ordering but my order was lost within the postal system. Designer Glasses accepts this and committed to open a claim. This has been ongoing for several weeks wi... Ver más
Great prices and great service. Managed to pay less than £200 for frames and prescription lenses (Vision Express are charging £280 for the same frames alone). Packaged well and glasses came... Ver más
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Información sobre la empresa
Sobre designerglasses.co.uk
Información proporcionada por diversas fuentes externas
Launched in 1999 by British optometrist Mr Lakh Dollay, designerglasses.co.uk is the UK’s oldest online glasses store. Our mission was then, and still is today:"To supply our customers with the very best range of top designer glasses at the most competitive prices, backed by exceptional levels of service."
At Designer Glasses, we pride ourselves on our very high levels of customer service and optical experience. All of our customer services staff are fully trained and will liaise directly with our qualified dispensing opticians, if necessary, to resolve any queries you may have.
Unlike some other online stores, we have our own specialist lab in Woolwich where our expert technicians will assemble your prescription lenses. If the frame you have ordered is in stock, this allows us to supply your prescription glasses to your door within 48 hours from placing your order.
As you would expect from a name like Designer Glasses, all our frames and branded accessories, such as cases and cleaning cloths that come with your eyewear are 100% genuine.
We believe that we are unmatched in the provision of the highest quality designer eyewear products at the most competitive prices with honest, straightforward, helpful advice and excellent customer service. It’s as simple as that!
Designer Glasses – The leading source for all your designer eyewear.
Información de contacto
4A Joyce Dawson Way, Thamesmead, SE28 8RA, London, Reino Unido
- 0800 731 8118
- info@designerglasses.co.uk
- designerglasses.co.uk
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Excellent customer service
Excellent customer service, with a quick response from Nicky to answer any questions or resolve any issues.

Respuesta de designerglasses.co.uk
Never again
Very quick response time pre sale but no reply after buying expensive glasses with transition lenses which don’t work.Should’ve shopped locally but once bitten.

Respuesta de designerglasses.co.uk
Customer service excellence!
Fantastic customer service and record delivery! Would highly recommend 😍

Respuesta de designerglasses.co.uk
Fantastic customer services
Fantastic customer services! The glasses I wanted were out of stock so they sent me some recommendations and got the order shipped quickly.

Respuesta de designerglasses.co.uk
Received my Gucci glasses this morning
Received my Gucci glasses this morning. Originally was going to order from my optician who were charging 535 pound for 1 pair. I was unable to decide which pair to choose so thankfully didn’t order from them. My husband found this website where I just uploaded my prescription and I was able to get the two pairs of Gucci glasses for less than the initial pair from the optician . Fantastic service and easy to use website . Feels good to actually get a bargain without compromising customer service. Will be recommending to all my friends . Keep up the good work 😎

Respuesta de designerglasses.co.uk
More than perfect
I recently bought a pair of glasses from this company for the first time, and have been really impressed with their professionalism, speed of response and understanding.
I hope to be a customer for many years to come and I have no hesitation in recommending them to anyone reading this review

Respuesta de designerglasses.co.uk
Great Service
Great service! I received my Michael Kors glasses within 2 days and they were exactly the same as the pair that I had lost. They were a third of the price that Vision Express charge as well! I would definitely recommend them.

Respuesta de designerglasses.co.uk
My go to for glasses.
I have used this company my last 5 pairs of glasses. They are my go to. Just got some reglazes, sent Frames on Thursday and got them back Saturday morning.

Respuesta de designerglasses.co.uk
Nicky in customer service was great
Nicky in customer service was great, I accidentally ordered wrong lens! Was so helpful and quick to get it sorted for me. Prices are much more reasonable then other websites aswell. Would definitely recommend this company!!

Respuesta de designerglasses.co.uk
Had an excellent experience with this…
Had an excellent experience with this company. I need a pair or sunglasses asap for a friend’s birthday, and they were sold out or on back order everywhere, becoming quite desperate, I stumbled across this website who had them in stock and cheaper then every other website! I was slightly sceptical as the website wasn’t one I recognised, however, I received a tracking number an hour later, and delivery the next day. Will definitely be ordering again:)

Respuesta de designerglasses.co.uk
The best out there!
The best out there!
Great selection of glasses, much better prices than high street shops. Customer service is superb and the quality of the product is excellent.
My chosen frame was out of stock, but they contacted me the next day to see if I want a different one or wait a bit. I said I can wait no problem, they kept me updated and when the glasses were ready they sent them with next day delivery.
Absolutely superb and highly recommended!

Respuesta de designerglasses.co.uk
the best
the only company I will purchase my glasses from. Customer service is amazing, quality is on point, and prices are more than reasonable.
Highly recommend.

Respuesta de designerglasses.co.uk
My dog chewed my spectacles
I needed a replacement urgently. As my optician didn't have the frame I wanted, I finally found the one online at designerglasses and called to check availability. The lovely lady I spoke to on the telephone this afternoon ( Nicky, I think it was ) couldn't have been more helpful. She arranged despatch immediately and followed up with nice email. The courier has just advised delivery tomorrow. Excellent customer service.

Respuesta de designerglasses.co.uk
I can see clearly now
i have bought from this store before both times Nicky who i got on the phone for some help was absolutely fantastic suggested a few pairs of glasses to have a look at and yes a great pair stood out so happy with purchase great pair of glasses

Respuesta de designerglasses.co.uk
Excellent service
Excellent service, excellent choice. Corrected the mistakes I made on my prescription details proactively. Really impressed. And I have a pretty swish pair of new designer glasses 👓. Very happy customer.

Respuesta de designerglasses.co.uk
Had my glasses only a month and the arm…
Had my glasses only a month and the arm broke, designer glasses sorted the problem out for me. Organised a new frame from Tiffany and posted them back to me in less than a week.And it was the week before Christmas.Had other prescription glasses from them and always been happy with the service.Thank you Designer Glasses.

Respuesta de designerglasses.co.uk
2x pairs of Tom Ford frames
I ordered 2x pairs of Tom Ford frames.
As it turns out, they were not in stock at the distributor for some time.
Offered similar shape by the team and they were promptly dispatched without hassle.
The difference was also refunded too.
Highly recommend DesignerGlasses.co.uk!

Respuesta de designerglasses.co.uk
A fantastic service
A fantastic service. If I'd waited for Boots I would have still been waiting for my eye test. Booked an eye test online for Sunday at Specsavers - attended that day. The bigger retailers discourage reglazing as "the frames could get damaged". Designerglasses have the reglaze option, so I sent my frames on Tuesday to be reglazed to my new prescription. They were back with me on Friday! I used them to buy the frames originally during lockdown. I could not recommend more highly. I am just sending my other pair off as well. The only downside is that on both occasions the 10% discount code did not work.
Update: I wrote the review on a Saturday afternoon and got an instant reply to explain why the discount did not apply - which made perfect sense. I have since got my 2nd pair reglazed and experienced the same exceptional and slick service.

Respuesta de designerglasses.co.uk
Excellent service!
Excellent service! I needed some advice before ordering a pair of glasses and got a reply to my email within minutes. Order was delivered in 2 days and the item was exactly as described on the website. Very pleased with my purchase!

Respuesta de designerglasses.co.uk
Dolce & Gabbana DG5053
I Ordered a pair of the Dolce & Gabbana DG5053 Glasses The Quality Of Service Is Impeccable From when I Got The E-mail that said the Glasses Had Been Dispatched they arrived ahead of Schedule 10/10 Service.

Respuesta de designerglasses.co.uk
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