Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Devo is an amazing company and has helped our business thrive by delivering last minute requests, such as 50 oranges and limes, 20 milks etc with short notice. Despite the short notice we always recei... Ver más

Valorada con 4 estrellas sobre 5

It was Kool to find a Grocery App that delivered to East London. After a false start of the shop not having what was advertised, Customer Services called and a refund was arranged and I reordered.... Ver más

Valorada con 3 estrellas sobre 5

Was great to start but as time is going on the substitutes become more and more regular when they are charging a1.99-.3.99 delivery them a 99 p service charge i Dont expect to still be waiting over 30... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing service. The person I spoke to had great communications skills and managed to solve my situation after a lot of hard work. The shop failed to deliver the full items I ordered and also deliver... Ver más

Información sobre la empresa

  1. Servicio de entrega de comestibles

Escrito por la empresa

Order affordable groceries online with Devo to get your favourite brands delivered from your local shops straight to your door.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

102 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

I have just Devo for the very first…

I have just Devo for the very first time and would recommend them highly to anyone who was looking for items to be delivered from local small suppliers.
It was easy to set up my account and was kept fully informed at each stage of the journey by the delivery.
I had ordered a couple of beers which were kept really cold and the courier was very helpful and provided good customer service. I would definitely use them again, as I did not want to go out as I have been ill and didn't want to spread my germs around to others.

11 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I received a similar product that…

Thought I had an issue with my ordered but realised it was me being silly! Excellent service actually and very quick!

15 de diciembre de 2021
Logotipo de Devo Grocery Delivery

Respuesta de Devo Grocery Delivery

Hi Giorgia,

We are sorry to hear you had an unsatisfactory experience.

We have conducted a full investigation and have provided you with a detailed breakdown over email. I hope the additional clarity will be satisfactory

We're always looking to improve your experience and value your feedback.

Devo Team 😊

Valorada con 5 estrellas sobre 5

Helpful staff

Helpful staff, delivery came promptly. Delivery driver was very kind, called me when items were not in stock and greeted me very friendly. Would recommend :)

3 de julio de 2021
Valorada con 4 estrellas sobre 5

It was Kool to find a Grocery App that…

It was Kool to find a Grocery App that delivered to East London.
After a false start of the shop not having what was advertised, Customer Services called and a refund was arranged and I reordered.
The Tracking System was also a bit hard to follow as the time kept increasing and decreasing all at once.
But, despite the hiccups I would definitely use them again as there was quite a wide choice of products to choose from and they do have a vast delivery area.

23 de junio de 2021
Valorada con 2 estrellas sobre 5

Always late and expired food

I used Devo twice and both times the rider was late, the first time of twenty minutes approx. and the second time forty minutes. The second time, furthermore, I was given an expired product.

27 de mayo de 2021
Logotipo de Devo Grocery Delivery

Respuesta de Devo Grocery Delivery

Hey,

We apologise for the unsatisfactory service you have received. We value your feedback and are working with the stores and riders to improve to the service for customers.

We hope to you will continue to support us on our journey to encourage people shop local.

Thanks
Devo

Valorada con 5 estrellas sobre 5

Impressed

I’ve made several orders and I enjoy the personal touch with the local shop. Lots of options, amazing customer service and a great app.

17 de mayo de 2021
Opinión espontánea
Valorada con 3 estrellas sobre 5

Must do better

Was great to start but as time is going on the substitutes become more and more regular when they are charging a1.99-.3.99 delivery them a 99 p service charge i Dont expect to still be waiting over 30 mins after i ordered.. (Again) Their competition is fierce if devo Dont do better they will loose a fair amount of customers

16 de mayo de 2021
Opinión espontánea
Logotipo de Devo Grocery Delivery

Respuesta de Devo Grocery Delivery

Hey,

We apologise for the unsatisfactory service you have received. We value your feedback and are working with the stores to improve to the service for customers.

We hope to you will continue to support us on our journey to encourage people shop local.

Thanks
Devo

Valorada con 5 estrellas sobre 5

Very good

Always quick delivery only ever had one issue and someone contacted me immediately and resolved.

25 de marzo de 2021

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