Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Devo is an amazing company and has helped our business thrive by delivering last minute requests, such as 50 oranges and limes, 20 milks etc with short notice. Despite the short notice we always recei... Ver más

Valorada con 4 estrellas sobre 5

It was Kool to find a Grocery App that delivered to East London. After a false start of the shop not having what was advertised, Customer Services called and a refund was arranged and I reordered.... Ver más

Valorada con 3 estrellas sobre 5

Was great to start but as time is going on the substitutes become more and more regular when they are charging a1.99-.3.99 delivery them a 99 p service charge i Dont expect to still be waiting over 30... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing service. The person I spoke to had great communications skills and managed to solve my situation after a lot of hard work. The shop failed to deliver the full items I ordered and also deliver... Ver más

Información sobre la empresa

  1. Servicio de entrega de comestibles

Escrito por la empresa

Order affordable groceries online with Devo to get your favourite brands delivered from your local shops straight to your door.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

102 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

User friendly app, superb customer service and fast delivery

The app was really easy to use and there were images for every grocery item so I knew exactly what I’d be ordering. When an item I ordered was not available I was quickly contacted and was able to pick an alternative which saved from any disappointment upon delivery. After placing my order I received the items in about 8 minutes which is very impressive considering that includes the time taken for me to pick an alternative for an out of stock item. Overall I had a great experience, I would use the app again and recommend for everyone to try it!

21 de febrero de 2021
Valorada con 5 estrellas sobre 5

Great customer service, will definitely recommend to others

I created an order and on short notice someone else requested something else. I contacted customer support and while there was no formal way to amend the order, they contacted the store and added an extra item without an extra delivery/service charge.

It seems trivial to most to amend an order but as someone who understands how these backend systems work it was incredible of Devo to contact the store and refund me the additional delivery/service charge manually.

17 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service! I got a call when an item was out of stock and offered a replacement. Delivery was super quick. Will be using again

13 de enero de 2021
Valorada con 5 estrellas sobre 5

Amazing service

Amazing service. The person I spoke to had great communications skills and managed to solve my situation after a lot of hard work. The shop failed to deliver the full items I ordered and also delivered wrong items. Devo Grocery delivery was very transparent with the situation and managed to redeliver the correct items to me admitting the mistake. I was upset because I had to wait a couple of hours to get my items, however the way that was handled by Devo, overwrote the shop mistakes and the waiting time. Great service.

10 de enero de 2021
Valorada con 5 estrellas sobre 5

Devo to the rescue!

Needed some items urgently for New Year's Eve, Devo came to the rescue and I had the items within about 25 minutes!!

1 de enero de 2021
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. The team called several times to check for substitutions and I received everything I ordered really quickly.

23 de diciembre de 2020
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más