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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered an afternoon tea hamper to send to a friend in Yorkshire. On receipt of order confirmation I realised I had made a mistake on the address for delivery. This was Saturday so had to wait unt... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Hamper ordered weeks before Mother’s Day, acknowledgement received but product was never delivered. No response to any follow-up emails or calls. Have had to report as fraudulent transaction and recla... Ver más

Valorada con 5 estrellas sobre 5

This is the second time I have used Devon Hampers and they did not disappoint. Hamper was gorgeous, full of local delights and I was able to add a few other bits which were very much appreciated. Bein... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After two delayed deliveries (no fault of Devon Hampers), the parcel arrived as a birthday gift for our diabetic friend. We'd ordered the reduced sugar hamper and it was delicious, so our friends said... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de canastas de regalos
  2. Panadería
  3. Quesería
  4. Tienda de productos lácteos
  5. Tienda de regalos
  6. Servicio de pedidos de comida online

Escrito por la empresa

Devon Hampers - Lovely Westcountry Treats Delivered to Your Door. We've been doing what we love since 2014 - putting together beautiful hampers packed with proper local goodies from small producers across Devon, Cornwall and Somerset. From our famous Devon cream teas (cream first, obviously!) to gorgeous artisan cheeses, homemade chutneys, local tipples and loads more. We work directly with the brilliant people who make all these lovely things, and we make sure everything is taste tested before it makes it into our hampers. Pick one of our ready-made hampers or build your own - whatever takes your fancy. We've been lucky enough to win a few awards along the way (Gold at Taste of the West for three years running, and Platinum at the Food Drink Devon awards for best online retailer - twice!). We deliver across mainland UK, and our hampers are perfect for birthdays, thank yous, thinking of you moments, or just because you deserve something nice. Our Awards: Food Drink Devon: Best Online Retailer 2025/26 Taste of the West: Gold Best Online Retailer 2024/25 Whether you fancy a Devon cream tea, a selection of Westcountry cheeses, or a proper foodie hamper, everything comes from producers who genuinely care about what they make. No fuss, just delicious food sent straight to your door.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

606 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 41% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Quick delivery

Quick delivery, I organised thus from Spain for my husband whilst he was visiting his mum, they both loved it, and said all was delicious.

19 de febrero de 2026
Opinión espontánea
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Respuesta de Devon Hampers

Very happy to hear that the hamper was enjoyed, thank you for letting us know and leaving us a review. We hope to hear from you again soon. 😊

Valorada con 5 estrellas sobre 5

What a fabulous product and service tasty food delivered on time

I thought that Devon Hampers only delivered in Devon which is where I have used them in the past, but to my delight they service the whole of the UK
My freiends were blown away by the delicious food.
Thank you Devon Hampers

11 de febrero de 2026
Opinión espontánea
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Respuesta de Devon Hampers

Thank you so much — we're really glad your friends enjoyed it! Yes, we deliver all across the UK, so we're always happy to spread a little Devon further afield. Hope to hear from you again soon!

Valorada con 5 estrellas sobre 5

Delivered on time

Delivered on time. Everything was lovely.

18 de febrero de 2026
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Respuesta de Devon Hampers

Thank you for your 5* Review - lovely to hear that the hamper was enjoyed.

Valorada con 2 estrellas sobre 5

Experience wasn't great.

Delivered to reception as opposed to our lodge.
Clotted cream seal on pot was broken so didn't use.
Emailed to advise and no response.
Thought scones would have been home cooked, as opposed to vacuum sealed and flat / bland at best.

17 de febrero de 2026
Opinión espontánea
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Respuesta de Devon Hampers

Thank you for your review — we're genuinely sorry your experience didn't meet expectations.

We apologise that your delivery was left at reception rather than your lodge. While this is standard procedure for many gated holiday sites (as guests are often out during the day), we understand it was frustrating and we're sorry for the inconvenience.

We're also sorry the clotted cream seal had come loose in transit. Everything is carefully checked before dispatch, but we completely understand your hesitation to use it.

Our scones are baked fresh by a local baker and vacuum sealed to ensure they travel well — we're sorry they didn't hit the mark on this occasion.

We're concerned your email went unanswered, as we always aim to respond promptly. It may have reached an unmonitored inbox, and we'd love the chance to make things right. Please get in touch directly at sales@devonhampers.com and we'll be happy to help.

We hope you'll give us another chance — we'd love to turn this around for you.

Valorada con 5 estrellas sobre 5

A superb selection of Devon Food

The scones with the jam and cream were excellent. The accompanying drinks were just 'the job' Thanks very much!!!!

14 de febrero de 2026
Opinión espontánea
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Respuesta de Devon Hampers

Thank you so much for your wonderful review! We're thrilled you enjoyed the scones, jam, clotted cream and drinks — that's exactly the kind of Devon experience we love to deliver. We hope to hear from you again soon! 🧡

Valorada con 5 estrellas sobre 5

The recipient was over the moon with…

The recipient was over the moon with his birthday gift and telephoned me as soon as it arrived to say how chuffed he was and how much he was going to enjoy sharing it. Excellent products and service 👏👏👏👍👍👍❤️

11 de febrero de 2026
Opinión espontánea
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Respuesta de Devon Hampers

What a lovely thing to read — thank you! There's nothing better than hearing a gift has brought someone joy, ! Thank you for choosing us to be part of his birthday. 👏❤️

Valorada con 5 estrellas sobre 5

Good customer service

I ordered an afternoon tea hamper to send to a friend in Yorkshire. On receipt of order confirmation I realised I had made a mistake on the address for delivery.
This was Saturday so had to wait until Monday when I could ring and speak to someone. I think the lady I spoke to was called Lucy and was very helpful. My friend received her hamper on Wednesday and said it was lovely. Apparently the pasties were a good size!

9 de febrero de 2026
Opinión espontánea
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Respuesta de Devon Hampers

Thank you for taking the time to leave such a lovely review! We're glad Lucy was able to sort things out for you so quickly, and delighted your friend enjoyed her hamper — big pasties are always a win! We hope to see you again soon. 😊

Valorada con 5 estrellas sobre 5

Lovely choice of products and great…

Lovely choice of products and great customer service

5 de febrero de 2026
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Respuesta de Devon Hampers

Thank you for the great review. We look forward to welcoming you back. 😊

Valorada con 5 estrellas sobre 5

Highly recommended

Great hamper. Lots of gluten free choices.
Good communication regards delivery.
Would highly recommend

23 de enero de 2026
Opinión espontánea
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Respuesta de Devon Hampers

Thank you so much — we really appreciate the recommendation! We're pleased the gluten free options worked well and that you felt kept in the loop on delivery. Positive feedback like this means a lot to us.

Valorada con 5 estrellas sobre 5

Would use again

Fast service with quality products

21 de enero de 2026
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Respuesta de Devon Hampers

Thanks for your fab review Mark!

Valorada con 5 estrellas sobre 5

Fantastic Vegan Hamper

Exceptional food and fantastic service. Its hard to find quality vegan food such as scones and sausage rolls - Devon Hampers surpassed my expectations and made my wife's birthday treat very special!

26 de enero de 2025
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Respuesta de Devon Hampers

Really pleased to hear our vegan offerings were such a hit! Thank you for your ★★★★★ review.

Valorada con 5 estrellas sobre 5

This was bought as a gift

This was bought as a gift.
It was received and the recipient was extremely pleased with the contents.

8 de enero de 2026
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Respuesta de Devon Hampers

Thanks for taking the time to leave us a review, we're always happy when what we send is enjoyed!

Valorada con 5 estrellas sobre 5

Outstanding customer service

Outstanding customer service. I forgot to put my note in when placing my order and called to get this included. Had to call back later to change delivery address which was done immediately.
Nice to speak to a lovely, very helpful human being at the end of the phone!

14 de enero de 2026
Opinión espontánea
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Respuesta de Devon Hampers

Wow! Thanks for your lovely review 😊

Valorada con 5 estrellas sobre 5

Devon Dozen Ales Hamper

Great gift for my Devonian son, who now lives in Shropshire. Well received. Delivered on time.

22 de diciembre de 2025
Opinión espontánea
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Respuesta de Devon Hampers

Thank you so much for your kind feedback! We’re delighted to hear the gift from Devon was well received and arrived on time.

Valorada con 5 estrellas sobre 5

I bought this hamper as a present

I bought this hamper as a present for friends so I have no direct experience of it. They on the other hand were very pleased to receive it. Legend and Hogs Bottom Strawberry Jam were especially mentioned.
It was delivered on the day I selected.
I would certainly recommend this hamper.

10 de diciembre de 2025
Opinión espontánea
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Respuesta de Devon Hampers

We’re so pleased to hear your friends enjoyed the hamper, and it’s lovely to know the Dartmoor Legend Beer and Hogs Bottom Strawberry Jam were particular favourites. We’re also glad the delivery arrived on your chosen day. Thanks again for the recommendation — it really means a lot to us.

Valorada con 5 estrellas sobre 5

Excellent service and products

Second time I’ve used them and this time I purchased four different hampers, all were delivered on time and the recipients were delighted with them. I forgot to fill in a card with one of the hampers, so emailed, had an instant response and problem was solved. Would thoroughly recommend.

12 de diciembre de 2025
Opinión espontánea
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Respuesta de Devon Hampers

Thank you so much for your continued custom and for such a fantastic review! We’re delighted to hear that all four hampers arrived on time and were enjoyed by their recipients.
Thanks again for the strong recommendation, it’s really appreciated.

Valorada con 5 estrellas sobre 5

Very good/excellent

I have used Devon Hampers before to send Hampers to a relative in North Wales. From my point of view, I find their service excellent but I always contact my relative for their opinion on the contents. Invariably, they return a positive verdict, so, I have no hesitation in recommending Devon Hampers service and contents!

23 de diciembre de 2025
Opinión espontánea
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Respuesta de Devon Hampers

Thank you for your lovely feedback! We’re delighted to hear you’ve consistently had such a positive experience with our service. Your recommendation means a great deal to us — thank you for choosing Devon Hampers again and again.

Valorada con 5 estrellas sobre 5

Delivered on time

Delivered on time. Good packaging. Good quality items.

23 de diciembre de 2025
Opinión espontánea
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Respuesta de Devon Hampers

Lovely thank you for taking the time to leave us a review.

Valorada con 5 estrellas sobre 5

Consistent quality

Buy a Devon Hampers every year for my father for Christmas. He loves it- great choice of products and always delivered on time.

23 de diciembre de 2025
Opinión espontánea
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Respuesta de Devon Hampers

We’re so pleased to hear your father enjoys his Devon Hamper each Christmas. It’s great to know you’re happy with the product selection and our reliable delivery. We really appreciate your loyalty — thank you for choosing us year after year.

Valorada con 5 estrellas sobre 5

Have ordered several hampers in the…

Have ordered several hampers in the past and this one for my family and her husband is in care so when she took this in he was over the moon.
Fantastic customer service, wonderful food always fresh, and great update on the delivery left it where we advised. We would highly recommend to one and all. So happy with everything. A big thank you to you all.

23 de diciembre de 2025
Opinión espontánea

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