I ordered an afternoon tea hamper to send to a friend in Yorkshire. On receipt of order confirmation I realised I had made a mistake on the address for delivery. This was Saturday so had to wait unt... Ver más
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I ordered an afternoon tea hamper to send to a friend in Yorkshire. On receipt of order confirmation I realised I had made a mistake on the address for delivery. This was Saturday so had to wait unt... Ver más
La empresa ha respondido
Hamper ordered weeks before Mother’s Day, acknowledgement received but product was never delivered. No response to any follow-up emails or calls. Have had to report as fraudulent transaction and recla... Ver más
This is the second time I have used Devon Hampers and they did not disappoint. Hamper was gorgeous, full of local delights and I was able to add a few other bits which were very much appreciated. Bein... Ver más
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After two delayed deliveries (no fault of Devon Hampers), the parcel arrived as a birthday gift for our diabetic friend. We'd ordered the reduced sugar hamper and it was delicious, so our friends said... Ver más
La empresa ha respondido
Devon Hampers - Lovely Westcountry Treats Delivered to Your Door. We've been doing what we love since 2014 - putting together beautiful hampers packed with proper local goodies from small producers across Devon, Cornwall and Somerset. From our famous Devon cream teas (cream first, obviously!) to gorgeous artisan cheeses, homemade chutneys, local tipples and loads more. We work directly with the brilliant people who make all these lovely things, and we make sure everything is taste tested before it makes it into our hampers. Pick one of our ready-made hampers or build your own - whatever takes your fancy. We've been lucky enough to win a few awards along the way (Gold at Taste of the West for three years running, and Platinum at the Food Drink Devon awards for best online retailer - twice!). We deliver across mainland UK, and our hampers are perfect for birthdays, thank yous, thinking of you moments, or just because you deserve something nice. Our Awards: Food Drink Devon: Best Online Retailer 2025/26 Taste of the West: Gold Best Online Retailer 2024/25 Whether you fancy a Devon cream tea, a selection of Westcountry cheeses, or a proper foodie hamper, everything comes from producers who genuinely care about what they make. No fuss, just delicious food sent straight to your door.
Milford, Lifton, Devon, PL16 0AT, LIFTON, Reino Unido
Ha contestado el 41% de las opiniones negativas
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I ordered the cream tea for 4 people for my dad’s birthday. It was nice but I don’t think the quality and quantity of the products reflects the expensive price point. The clotted cream was completely runny when it arrived too which was disappointing.

Respuesta de Devon Hampers
Easy to order, delivered on time and recipient loved it.

Respuesta de Devon Hampers
Great choice of goods and hamper size. What makes this company really shine is their customer service and dedication.

Respuesta de Devon Hampers
This was bought as a Christmas gift and the recipients were extremely happy. They particularly loved the pasties!

Respuesta de Devon Hampers
Great service hamper full of great goodies for a Christmas gift for family away

Respuesta de Devon Hampers
Good communication from ordering to when delivery is on the way and when it has been delivered. I was reliably informed by the recipients that the contents were really yummy!

Respuesta de Devon Hampers
Bought as part of Xmas present for my mum it arrived a day late when I asked her how they were she said the scones were a bit dry but the jam & cream helped to soften them. So I'm a little disappointed 😔

Respuesta de Devon Hampers
Easy to order and my parents loved it

Respuesta de Devon Hampers

Respuesta de Devon Hampers
Fantastic! Hamper lovely, it was a Christmas gift and they were over the moon with it, such a treat.
Customer service was second to none, the delivery driver decided that their old bin (now used with dog poo bags) was a suitable place to drop the package into with no note where to it was and after the hunt to find it, the package was soggy and ruined, the company apologised (even though it wasn’t their fault) and had a new one with them the next day no problems at all, very impressed especially right next to Christmas! I would highly recommend to anyone.

Respuesta de Devon Hampers
Tried Devon Hampers for the first time and was very impressed with the quality and price. Will be using them again

Respuesta de Devon Hampers
Easy to order fast delivery. Loved by the recipient

Respuesta de Devon Hampers
Sorry, but I can't send a review as the hamper was sent as a present, so I neither saw nor tasted it and as far as I know it hasn't been opened yet.

Respuesta de Devon Hampers
Wonderful quality goods, well packaged and seriously top class customer service!

Respuesta de Devon Hampers
Helpful assistance completing a 3 hamper order. Arrived exactly when arranged and properly packed. Products lovely.

Respuesta de Devon Hampers
Slick operation, complicated order with a few last minutes changes, delivered in time to the right people and places. With some very happy clients.

Respuesta de Devon Hampers
The website and the selection of goods are excellent. The hamper looks great. There was an issue with the delivery company but after speaking to Lucy at Devon Hampers she managed to resolve the issue to get the hamper here.
I would definitely recommend.

Respuesta de Devon Hampers
We bought a Devon cream tea hamper for my mum-in-law who absolutely loved it. Being from Devon herself, her standards are high in these matters!

Respuesta de Devon Hampers

Respuesta de Devon Hampers
I ordered a hamper from Devon Hampers to brighten the day for my cousin, who is currently undergoing chemotherapy. While the hamper has finally reached her, the experience was far from satisfactory and involved additional expense and effort on my part—something I shouldn’t have had to deal with after paying for delivery.
Despite providing the correct address, including the postcode, the hamper was delivered to the wrong house—a completely different property about half a mile away. The courier, DX Express, relied solely on the postcode and ignored the clearly visible house name, which did not match the delivery address. This error caused unnecessary confusion and delay.
When I contacted Devon Hampers, their response was disappointing. They initially claimed the delivery was correct, only to later admit the mistake after I provided photographic evidence. Shockingly, their solution was to suggest my cousin “pop around” to collect the hamper herself—despite knowing she is undergoing chemotherapy and not in a position to travel.
Ultimately, someone else had to retrieve the hamper on her behalf, which added to my expense and stress. I fail to see why I paid for a delivery service that did not meet even the most basic expectations of accuracy and care. Devon Hampers’ handling of the situation lacked accountability, and their reliance on a courier that operates with such negligence is unacceptable.
While the hamper itself was lovely, the process of getting it to the right place turned what should have been a thoughtful gift into an ordeal. If you value reliability and a stress-free experience, I recommend considering alternative providers who take responsibility for ensuring your gift reaches the intended recipient without added hassle.

Respuesta de Devon Hampers
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