Very impressed with the efficiency of this company , ordered parts around 6 pm and arrived on my doorstep next day around 9am. Parts were correct and packaged well. 100 percent happy and would defin... Ver más
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Consulta las opiniones de los clientes
Web site was quite easy to search even for a small part. I was not absolutely sure of it being the right part for the device so phoned for reassurance. Answered quickly and after checking gave me the... Ver más
Ordered part on a Friday paid £10 extra for next day delivery arrived on the Monday. Could be my fault possible I didn't read the small print. Apart from that service was great as always quality parts... Ver más
Genuine parts in working order. Delivered extremely fast. Packed well. Very happy with service. Highly recommend. Hopefully I won’t need your help again in the near future but would happily use again... Ver más
Información sobre la empresa
Sobre Direct Heating Spares
Escrito por la empresa
Our passion is delivering the right spare part to you when you need it most. We stock spares from a wide range of boilers (including gas, oil, LPG and electric), as well as water heater and gas fire spares:
We also deal with a vast array of quality UK brands, such as:
- Alpha Boilers
- Baxi
- Chaffoteaux
- Glow-worm
- Honeywell
- Ideal
- Main
- Potterton
- Siemens
- Vaillant
- Worcester Bosch
- And over 100 more boiler manufacturers!
Can't find what you're looking for? Simply call or email us and we'll be able to help.
Direct Heating Spares
Escrito por la empresa
- Genuine Parts From Over 100 Brands
- Where many competitors list reconditioned or replica parts, Direct Heating Spares only stock genuine OEM boiler and heating spares manufactured by the top brands you know and trust.
- Expert Technical & Sales Support Everyday
- Whether requiring help identifying a spare part or recommended replacements for obsolete parts, our dedicated support team are available via live chat, phone or email between 7am – 7pm (Monday to Friday) and also on weekends.
- Order Before 7pm For Next Day Delivery
- As we stock over 20,000 items in our UK warehouse, we are able to offer competitive prices on items across over 100 brands, directly to your door or over 3,000 collection points across the UK, when ordered as late as 7pm.
- Secure Express Checkout
- Our customers are able to buy genuine parts on our easy-to-use website, using our spares finder or search tools, without the hassle of setting up an account. Alternatively, regular purchasers can apply to open a trade account.
Información de contacto
Chorley North Business Park, PR6 7BT, Chorley, Reino Unido
- 0330 123 3707
- web@dhsspares.co.uk
- dhsspares.co.uk
4,8
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Really quick service
Really quick service. I spent a long time looking for this part and then found it easily through this outlet
9 de agosto de 2026
Quick delivery & just as advertised.
8 de agosto de 2026
Ordered incorrectly and they sorted it…
Ordered incorrectly and they sorted it out straight away
7 de agosto de 2026
Excellent service and extremely quick…
Excellent service and extremely quick delivery will use again
8 de agosto de 2026
I ordered what I needed
I ordered what I needed, it was really easy to navigate for someone who is not tech minded. The items arrived very quickly, quicker than expected, nicely packaged. Very happy with the service.
5 de agosto de 2026
Really pleased with my purchase quick…
Really pleased with my purchase quick delivery and happy with the product.
5 de agosto de 2026
I have used your services several times…
I have used your services several times and found it to be fist class. Easy to find what was needed, straight forward ordering and quick delivery.
Dave B
26 de julio de 2026
Fast delivery competitive pricing
Fast delivery competitive pricing. Great service thank you
3 de agosto de 2026
The website is easy to use
The website is easy to use, all parts are well defined and in my case the alternative part number was provided .
31 de julio de 2026
First purchase and very pleased
First purchase and very pleased. Good delivery and a good price. Would definitely recommend. Thanks
31 de julio de 2026
I placed the order on Friday the 1st of…
I placed the order on Friday the 1st of Aug 26 and it arrived today, in time for my gas man to install it, the service was excellent.
31 de julio de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Paid for priority delivery by dpd and…
Item received. I was sure I had paid for priority delivery due to urgent nature of item. If I did not then my mistake.
30 de julio de 2026
Respuesta de Direct Heating Spares
Firstly, thank you for your order.
It was placed on 30/07/26 and left us the same day
We can see that when you checked out you selected our standard delivery options which offers a 2-3 working day delivery - our courier partner advises that this order is still scheduled for delivery to you today.
If we foresee any problems our customer services team will reach out to you
Regards
Kay Harcombe
Head of Customer Services - Spares
Easy to find part needed and order and…
Easy to find part needed and order and arrived in a timely fashion and in good condition.
27 de julio de 2026
Very good service item arrived on time.
Very good service item arrived on time.
and very nice customer service.
29 de julio de 2026
Excellent service
Excellent service. Very reasonable prices fast dispatch. Good communication.
29 de julio de 2026
Morning
Morning. I myself am a small company and like yourself rely on good feedback to build my customer base, SO i purchased the item from you on the 30th July and it is now the 3rd of August and guess what !!! The item hasn't arrived & what makes it even worse I paid extra to have it NEXT day. My Suggestion to you is CHANGE your delivery company as UPS are clearly letting your company DOWN.
30 de julio de 2026
Respuesta de Direct Heating Spares
Dear Mr Campbell
I apologise that your delivery was not made when expected.
Unfortunately on investigation our courier has advised us that your location was deemed as a 'remote location' and therefore the delivery was delayed.
We have been advised that delivery was made @12:49 today and I agree that this was not as expected, our courier partners are normally on point with their messaging but this instance has fallen short in our expectation, we will therefore be crediting your carriage charge with immediate effect.
Many thanks for your custom, I hope that this has not deterred you should you wish to order from us again.
Kay Harcombe
Head of Customer Services - Spares
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