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Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones
  2. Tienda de celulares
  3. Ingeniero de telecomunicaciones
  4. Proveedor de equipos de telecomunicaciones

Escrito por la empresa

Dial Direct UK is an independent business telecoms specialist based in Burton on Trent. With access to all networks we take the hassle out of finding the right business solution for you, handling all the necessary administration and changeover.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

19 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(19)

3 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, first and last... Having spent the last 3 years experiencing shockingly bad service from BT - overpriced voice services, and slow internet that spent as much time up as down - it is a joy to work with Jane and her team.

2 de abril de 2026
Opinión espontánea
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Respuesta de Dial Direct UK Ltd

Hi Nick

Thank you so much for your wonderful 5‑star review. It genuinely means a lot to me and the team. After the challenges you had with BT, I’m really pleased to hear that our service has been a positive change for you.

We’re committed to keeping things running smoothly for you — reliable connectivity, clear communication, and support whenever you need it.

Thanks again for taking the time to share your experience. It’s a pleasure working with you.

Best regards,
Jane

Valorada con 5 estrellas sobre 5

Fantastic Service

Jane & her team delivered an excellent service in the implementation and support of our new phone system.

Would highly recommend to any business looking into renewing there phone systems.

1 de mayo de 2026
Opinión espontánea
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Respuesta de Dial Direct UK Ltd

Hi Jack,
Thank you very much for your fantastic review—it really means a lot to us.
We’re delighted to hear that you were pleased with both the implementation and the ongoing support of your new phone system. It was a pleasure working with you and the team at Aquila Truck Centres Ltd , and we’re glad the transition went smoothly.
Your recommendation is greatly appreciated, and we look forward to continuing to support your business moving forward.
Kind regards,
Jane

Valorada con 5 estrellas sobre 5

We would highly recommend Dial Direct

We would highly recommend Dial Direct. We have recently converted our phone lines & broadband to them & the process has been seamless. Our phone lines were completely undistruped on the day of install and the service and aftercare has been amazing. Lots of features. We have not even scratched the surface with everything that the offer! Thank you again, Lisa, Harvey's the Jewellers

24 de junio de 2025
Opinión espontánea
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Respuesta de Dial Direct UK Ltd

Hi Harvey and Lisa,

Thank you so much for your fantastic review and kind words! We're thrilled to hear that the transition of your phone lines and broadband was seamless and that you're enjoying the features we offer. It's great to know that our service and aftercare have made a positive impression.

We truly appreciate your recommendation and look forward to helping you explore even more of what we can offer. A big thank you to you and Lisa from all of us at Dial Direct UK!

Warm regards,
Customer Relations
Dial Direct UK Ltd.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service! the support received from the team from inception to completion has been seamless. Jane's competence and knowledge was telling from our first meet and the support provided second to none. On the day of transfer our business was totally unaffected, the team stayed on site for the duration and went above and beyond. I can honestly say that the after support has been continuous and responded to in a timely manner - first class service and big thanks to all who worked with us.

18 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Commited, helpful and friendly.

Everyone at Dial Direct UK Ltd were professional and knowledgeable from start to finish. Great communication and updates about our new contract. On the day of transition Amy, Dave and Jane were on site to ensure a smooth changeover with helpful advice and demos. After service second to none too. Brilliant, thank you team!

14 de marzo de 2023
Opinión espontánea
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Respuesta de Dial Direct UK Ltd

Thank you Caroline :)

Valorada con 5 estrellas sobre 5

Helpful and Professional

Worked with Dial Direct for years and they've always been helpful and professional. We have recently changed to a new phone system (Xelion) and Dial Direct helped every step of the way, from arranging product demonstrations with the Xelion team all the way to ensuring the changeover went smooth, without disruption to our operations.

Cannot recommend the Dial Direct team enough!

1 de febrero de 2023
Opinión espontánea
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Respuesta de Dial Direct UK Ltd

Thanks Sam

Valorada con 5 estrellas sobre 5

I highly recommend Dial Direct

I highly recommend Dial Direct. Having used them for two workplaces, Jane and David have always been accommodating and supportive with advice and given their suggestions. They have been thorough with their explanations of how to use the products and Jane in particular has always offered help. I can not fault the communication with them both, both phone and emails they have always answered when I have had a query.

4 de enero de 2023
Opinión espontánea
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Respuesta de Dial Direct UK Ltd

Many thanks Chelsie

Valorada con 5 estrellas sobre 5

All good until you make a claim

Not used this company. Left a negative review on the wrong companies website. Apologies

2 de diciembre de 2022
Opinión espontánea
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Respuesta de Dial Direct UK Ltd

Hi James, Could you please remove this review as we are Dial Direct UK Ltd, you want Dial Direct Ltd who are the insurance company. Many Thanks

Hi James, sorry to hear you are having issues, please see above not sure why you are updating your policy number as previouly stated you have the wrong company we area telecommunication company you need Dial Direct Ltd please remove this review https://www.dialdirect.co.uk/contactus/call-us/

Valorada con 5 estrellas sobre 5

Sales software synchronicity.

Signed up with Jane and the team after many quotes and demos from other local and national companies. If you're after a good service and after care, these are your guys. Always ready to answer your queries and get you back up and running.

21 de noviembre de 2022
Opinión espontánea
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Respuesta de Dial Direct UK Ltd

Thanks Andy

Valorada con 5 estrellas sobre 5

These guys are the real deal when it…

These guys are the real deal when it comes to comms. Saved me money, provided a decent service and generally very nice people to deal with. A breath of fresh air.

11 de agosto de 2022
Opinión espontánea
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Respuesta de Dial Direct UK Ltd

Thank you Paul 😀

Valorada con 5 estrellas sobre 5

Excellent service and nothing is too…

Excellent service and nothing is too much trouble, faultless customer service and David especially is very patient on the training to use the phone system, highly recommend Jane Dale and her team.

12 de mayo de 2022
Opinión espontánea
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Respuesta de Dial Direct UK Ltd

Thanks Kevin

Valorada con 5 estrellas sobre 5

Started dealing with Dial Direct in…

Started dealing with Dial Direct in 2018 and have had tremendous service with excellent communication, when issues have arisen they have provided a speedy and quick response and have no hesitation in recommending them to any business.

14 de marzo de 2022
Opinión espontánea
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Respuesta de Dial Direct UK Ltd

Thanks for the feed back

Valorada con 5 estrellas sobre 5

Great Team

Jane, Amy, Mitch, and the team have been a pleasure to work with over the last 6 years! They know what they are talking about and a reliable team to depend on!

14 de marzo de 2022
Opinión espontánea
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Respuesta de Dial Direct UK Ltd

Thanks Dan!

Valorada con 5 estrellas sobre 5

Excellent service

We signed up with Dial Direct to manage our company mobile phones. They make the process of dealing with the network and hardware easy. We have a dedicated account manager who not only knows our account but also deals with queries in a timely and efficient manner. Dial Direct has removed the hassle in dealing with company mobiles which allows us to focus on our business.

11 de marzo de 2022
Opinión espontánea
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Respuesta de Dial Direct UK Ltd

Thank you for your positive feedback Deepak

Valorada con 5 estrellas sobre 5

Absolute brilliant service!

Absolute brilliant service, especially by Jane. We moved all of our phone services, across 5 different providers, to Dial Direct and Jane and her team were so very helpful. Jane was also relentless when sorting our our current providers deficiencies and obstructions. Jane really too the trouble away from jumping ship. Best decision we could have made - highly recommend.

11 de marzo de 2022
Opinión espontánea
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Respuesta de Dial Direct UK Ltd

Thank you Dean

Valorada con 5 estrellas sobre 5

Have dealt with Jane Dale at Dial…

Have dealt with Jane Dale at Dial Direct UK Ltd for the past few years on multiple site telephony projects her communication is excellent. Dial Direct UK Ltd worked tirelessly to meet our objectives, and have delivered us a solution that responded to our needs and has greatly benefited our customers and business already. The bespoke solution they designed was put in place swiftly and seamlessly, from behind the scenes.

Dial Direct's professionalism and assurance that's our prime means of communication is seamless makes them the Number One communications provider for us.

Always been on time, professional, courteous and good value. Highly recommended there services.

11 de marzo de 2022
Opinión espontánea
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Respuesta de Dial Direct UK Ltd

Thank you for your feedback Mak

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Very polite and prompt

11 de marzo de 2022
Opinión espontánea
Logotipo de Dial Direct UK Ltd

Respuesta de Dial Direct UK Ltd

Thanks Dean

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