A good range of quotes but the devil is in the detail. Many quoting, including the company selected, are pricing on cheapest option, such as breakdown recovery. I had to amed plicy and pay more and... Ver más
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Consulta las opiniones de los clientes
So easy to get a proposal on line and get sensibly priced cover for a 92 year old with 60 years no claims bonus !!-- not that any insurer is interested in that !! 40% cheaper than our other renewal q... Ver más
My previous motor insurer virtually doubled my premium with no change incidents to warrant the increase apart from me becoming one year older. The RAC provided the same level of cover with an acceptab... Ver más
I needed to speak with someone about a minor change which ended up being far more complicated than it needed to be. However the actual renewal price was good and the renewal process was straightforwar... Ver más
Información sobre la empresa
Escrito por la empresa
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Información de contacto
Reino Unido
- rac.co.uk/insurance
4,4
Excelente
16 mil opiniones
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I found the process online was very…
I found the process online was very easy to understand when looking for a quote on my car insurance.
Also my roadside and home recovery service.
25 de mayo de 2026
Don't try to add new drivers!!
Twice I have tried to add people to my car insurance. The first time it was my daughter (clean licence, and in her 30s) returning from Canada, with details of her Canadian licence but she'd had to send it to the DVLA to reissue her UK licence. As she has a small child and no car, I wanted to lend her mine. RAC do not permit short term additions, it had to be to the end of insurance year, August, which was OK. But the price was not - more than £600! On to today, when I tried to add my brother-in-law to my insurance for a journey we are making together. Elderly but completely clean licence and no health issues. Online, the price appears to be £31.46 which was fine. But it wouldn't go through. Via the chatbot, over about 30 mins, I finally got a quote there - well over £100. What is this all about! Difficult to contact, long waiting times. I cannot give RAC car insurance more than 1 star for this side of their business.
12 de junio de 2026
Opinión espontánea
The fact you cancel insurance claiming…
The fact you cancel insurance claiming you sent a letter requesting details for driving licence, although already provided prior to taking insurance, then but you send a emnail on day you cancel. but dont send email prior only letters, which i never recieved is criminal. You still have not prooved you even sent me a letter. this is going to the financial ombudsman.
12 de junio de 2026
Opinión espontánea
Decided to look for a competitive price…
Decided to look for a competitive price after receiving my renewal so used RAC online. This was easy to complete, gave all the information I needed to make a decision and returned what i thought was a reasonable quote that was acceptable.
10 de junio de 2026
The way my call was handled
I felt the Call Handler who dealt with my initial queries and amendments to my cover dealt with situation efficiently.
19 de mayo de 2026
A good range of quotes but the devil is…
A good range of quotes but the devil is in the detail. Many quoting, including the company selected, are pricing on cheapest option, such as breakdown recovery. I had to amed plicy and pay more and couldn't be bothered to go through the whole experience again. I will just be more careful next year, when I will be competing the renewal offer.
10 de junio de 2026
Smooth renewal process
10 de junio de 2026
Easy to use website
3 de junio de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Constantly not listening treating like…
Constantly not listening treating like you are not believed.I have been driving for 61 years have not made insurance claims and have a clean license and have never been treated like this before.
I chose the rac because they are a name I thought I could trust.
28 de mayo de 2026
Respuesta de RAC Car Insurance
Hi Mr Palmer,
Thank you for taking the time to share your feedback.
We're sorry to hear that you felt unheard during your experience with us. We understand how disappointing this must have been, particularly given your many years of driving experience and claims-free history.
Providing a service our customers can trust is extremely important to us, and we're sorry that we fell short of your expectations on this occasion.
A member of our team will be in touch to discuss your experience and see if there is any further assistance we can provide.
Many thanks,
Kirsty
All questions were answered politely
All questions were answered. Very polite staff.
1 de junio de 2026
ALL OK NEED COPY OF INS / POST WOULD BE…
ALL OK NEED COPY OF INS / POST WOULD BE OK
10 de junio de 2026
Reasonably priced and easy to purchase…
Reasonably priced and easy to purchase online.
7 de junio de 2026
Did the insurance online
Did the insurance online, it was straightforward which is good for elderly persons like myself.
10 de junio de 2026
Simple process
4 de junio de 2026
Quick easy with no hassle with a great…
Quick easy with no hassle with a great price
9 de junio de 2026
Simple and effective with no hidden…
Simple and effective with no hidden complications.
3 de junio de 2026
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