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RAC Car Insurance Opiniones 

19.755
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It was all straightforward & fairly easy to set up. Only one slight negative...I couldn't find the excess fro windscreen & similar repairs/replacement. Overall I would recommend RAC for car insurance... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My initial offer for renewal was higher than i had expected or hoped, so decided not to renew. I then had second thoughts and contacted them again, i thought they might not entertain my call, but... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic service, easy and hassle free. Informative emails received, renewal very simple via app. Great value for money, insurance premium lower than last year which was a pleasant suprise.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

All contracts for insurance/broadband/mobile etc are always excellent at point of accepting the terms. Rac provided excellent renewal price and cover. That is basically done by a computer. The reviews... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Corredor de seguros
  2. Agencia de seguros de automóviles
  3. Compañía de seguros

Escrito por la empresa

The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

20 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(19.755)

12.020 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

My experience with RAC has been great

Speed of service — Help with roadside assistance and keep things moving?

15 de septiembre de 2026
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Respuesta de RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Valorada con 1 estrellas sobre 5

Scam insurance and unprofessional.

"In January 2025, a claim was wrongfully registered against my record, despite the fact that I have never been involved in an accident in my entire driving history. This error occurred even before I signed a contract with my current insurance provider. Despite providing official documentation from both my previous and current insurers explicitly proving a clean driving record—including a statement confirming no claims for 2024, 2025, and 2026—they refuse to acknowledge the mistake or refund the overcharged premium. This company is highly unprofessional and fraudulent. Save yourself the trouble and never buy insurance from them."

3 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

It was straight forward no problems…

It was straight forward no problems happy with the quote thank you

17 de septiembre de 2026
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Respuesta de RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Valorada con 5 estrellas sobre 5

Insurance renewal

Always helpful friendly and able to help.

11 de septiembre de 2026
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Respuesta de RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Valorada con 4 estrellas sobre 5

Poor communication

I would have given 5 stares if it hadn't been for my bank refusing to action my payment and neither part telling me until I was told a 'late payment' charge had been added.

3 de septiembre de 2026
Valorada con 4 estrellas sobre 5

Reminded of renewal on time

Reminded of renewal on time, honest and accurate service

12 de septiembre de 2026
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Respuesta de RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Valorada con 5 estrellas sobre 5

he price was the best and the service…great service

he price was the best and the service was fantastic

7 de septiembre de 2026
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Respuesta de RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Valorada con 2 estrellas sobre 5

I was auto renewal but did not get…Auto renewal notification missing

I was auto renewal but did not get confirmation notification prior to date which is usual. two days before expiry i receive email saying insurance will expire in two day offering me chance to get a quote. This was weekend so bit of panic. When i eventually contacted RAC to get quote i was told i am auto renew. very stressful day !!!

15 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Great price

Great price

15 de junio de 2026
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Respuesta de RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Valorada con 5 estrellas sobre 5

Bereavement

When I contacted RAC my husband had just passed away and they were so lovely and sorted out to change the policy to me with just one phone call.

11 de septiembre de 2026
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Respuesta de RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Valorada con 5 estrellas sobre 5

The person I talked to was polite and…

The person I talked to was polite and friendly and explained all aspects of the policy. In addition the price was good and the deal was done immediately.

17 de septiembre de 2026
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Respuesta de RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Valorada con 5 estrellas sobre 5

The process was easy

8 de septiembre de 2026
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Respuesta de RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Valorada con 4 estrellas sobre 5

The price was almost the same as last…

The price was almost the same as last year so I stayed with you .

11 de septiembre de 2026
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Respuesta de RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Valorada con 5 estrellas sobre 5

A very good company and straightforward…

A very good company and straightforward to deal with.

11 de septiembre de 2026
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Respuesta de RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Valorada con 4 estrellas sobre 5

Very good service but would help at…

Very good service but would help at times of you could speak to someone

28 de agosto de 2026
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Respuesta de RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Valorada con 5 estrellas sobre 5

Good value

Good value and easy to use.

29 de agosto de 2026
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Respuesta de RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Valorada con 5 estrellas sobre 5

Beetle insurance renewal

My Beetle insurance renewal price was similar to previous year, very unusual in current economic climate.

10 de septiembre de 2026
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Respuesta de RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Valorada con 4 estrellas sobre 5

STRAIGHT FORWARD INSURANCE IN A NO-NONSENSE FORMAT

The RAC insurance website is easy to navigate and most of the information similarly understandable. The features of the cover selected are easily reviewed in a summary table and the available add-ons similarly set out so you can 'fine tune' cover to your requirements. The only reason for not awarding 5 stars is that the certificate of insurance is a separate document that is not loaded into your on-line documents for up to 7 or 8 days later, even though your policy statement etc is available after purchase and the certificate is effectively a compilation of the key points of your policy statement/summary. I was baffled as to why I could not access my certificate of insurance along with the policy statement; it is a legal requirement and you could be asked to produce it the very next day. They do not issue a cover note to bridge the gap and there is no information or warning that the certificate of insurance can be isdsued up to 7 or 8 days after the other documents. Even stranger, when I phoned up to query the apparent omission (because there is no warning about possible delays) I was provided with the certificate within an hour, so the information was obviously available in a format that could be 'cut and pasted' into the certificate framework. Very odd and the first time in many years that the certificate was not avaiable by the time I got around to checking my policy details were correct.

16 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Highly Recommended

Everything went very smoothly and quick it was all explained to me very well so had no qualms about renewing my insurance .Would recommend everyone to get insured with the RAC.

18 de septiembre de 2026
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Respuesta de RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Valorada con 5 estrellas sobre 5

Excellent customer service good review…

Excellent customer service good review staff are kind which they have time for their RAC customers

31 de julio de 2026
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Respuesta de RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

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