Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Unfortunately I ordered the wrong colour and it was too late to change .. the delivery was very quick… the leather patches were much bigger than i expected and looked to be good quality.. not sure wha... Ver más

Valorada con 5 estrellas sobre 5

Product good, however, I ordered wrong color. To red vs brown tones. It took to long to receive item but I was continually notified of shipping.

Valorada con 5 estrellas sobre 5

I received the product within two weeks. The color was perfect. I haven’t used it yet, but I’m looking forward to it. I’m going to repair an old leather chair that got scratched up by a cat and otherw... Ver más

Valorada con 1 estrellas sobre 5

I ordered and got shipping confirmation the next day then it took 8 days for an update. After 13 days it was supposedly delivered incorrectly to New Jersey and I live in Alabama. After a week of back... Ver más

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3,7

Medio

TrustScore: 3.5 sobre 5

33 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(33)

33 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 3 estrellas sobre 5

I still have not received my order.

29 de octubre de 2026
Opinión espontánea
Logotipo de Dialoglet

Respuesta de Dialoglet

Dear Cheryl,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@dialoglet.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Valorada con 1 estrellas sobre 5

Took forever and then never got the order …

I ordered and got shipping confirmation the next day then it took 8 days for an update. After 13 days it was supposedly delivered incorrectly to New Jersey and I live in Alabama. After a week of back and forth trying to get a refund, they said my order was already resent and I should wait a few days for shipping confirmation. That’s been 10 days and not a single response or update. No refund and no delivery. Do not order from this site.

1 de octubre de 2026
Opinión espontánea
Logotipo de Dialoglet

Respuesta de Dialoglet

Dear Hall,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@dialoglet.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Valorada con 4 estrellas sobre 5

oops .. wrong colour!! the wrong…

Unfortunately I ordered the wrong colour and it was too late to change .. the delivery was very quick… the leather patches were much bigger than i expected and looked to be good quality.. not sure what I’ll do with the 3 large green patches I needed black !

9 de septiembre de 2026
Valorada con 1 estrellas sobre 5

The souls are too thin and provide very…

The souls are too thin and provide very little support. They also don’t seem to be made correctly. Would like to send mine back and get a refund.

14 de septiembre de 2026
Logotipo de Dialoglet

Respuesta de Dialoglet

Dear Ken Robine,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@dialoglet.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Valorada con 3 estrellas sobre 5

Delayed Arrival - Patch Color Choice- Poor Delivery

The delay between ordering and receipt of goods was long. I had almost forgotten what I had ordered. The colors were not clear when I ordered and as I consequence, it turns out what I ordered was not dark enough. The product looks ok but now I have a light-colored patch on my dark seat. Not good. The final negative was the delivery. The person making the delivery didn't care enough to put the package inside our screen door like Amazon and other delivery services do and so the parcel was rained on. It rains often in Florida. Thankfully, the parcel was sealed well-enough that no damage was done. Best regards, Ken

14 de septiembre de 2026
Opinión espontánea
Logotipo de Dialoglet

Respuesta de Dialoglet

Dear Ken Gerhart,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@dialoglet.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Valorada con 5 estrellas sobre 5

Product good

Product good, however, I ordered wrong color. To red vs brown tones. It took to long to receive item but I was continually notified of shipping.

10 de septiembre de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Still waiting to receive my $10 credit…

Still waiting to receive my $10 credit because the system overcharged me. I reported it immediately and was advised l would receive it, but did not. It takes too long to receive your purchase. Although the color did not match, l can honestly say it is decent quality. Wish the pieces were larger.

3 de septiembre de 2026
Opinión espontánea
Logotipo de Dialoglet

Respuesta de Dialoglet

Dear Gwendolyn,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@dialoglet.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Valorada con 1 estrellas sobre 5

The glue let go after one week

The glue let go after one week, this product is useless

26 de agosto de 2026
Opinión espontánea
Logotipo de Dialoglet

Respuesta de Dialoglet

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@dialoglet.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

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