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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From placing my order over the telephone and receiving my order within days was exceptional. I also had to call back for technical help and EDWARD was brilliant and got me up and running. 100% compa... Ver más

Valorada con 5 estrellas sobre 5

The customer service here is simply exceptional. Following an online enquiry, Ellie called me and explained equipment I needed, sent it out the same day and it was spot on. I needed some extra IT... Ver más

Valorada con 5 estrellas sobre 5

Digital Direct Security (DDS) have been extremely helpful from start to finish. Their team provided clear advice, quick responses, and made the whole process easy. They also promised a fast delivery,... Ver más

Valorada con 5 estrellas sobre 5

Approximately 1 year ago I purchased equipment from DDS, 2 x cameras, a 4x input recorder and it has been excellent. Build quality is also impressive and of a high quality. I recently had to access... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de equipos de seguridad

Información proporcionada por diversas fuentes externas

Digital Direct Security (DDS) is the UK's leading supplier of CCTV we can supply CCTV Cameras, IP CCTV Kits, CCTV Systems, Security Cameras, Recorders to meet a wide range of application requirements whether it be for Home, Offices, Warehouses or larger multi-site operations. Visit us today www.digitaldirectsecurity.co.uk


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

First class service

As it was my first time buying a CCTV system, I needed a lot of guidance. Sam could not have been more helpful - very knowledgable, patient and easy to talk to. Items arrived next day expertly packed, not just thrown into a box.
Highly recommended.

22 de octubre de 2020
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Respuesta de Digital Direct Security

Hi Andrew,

Happy to have been of assistance, glad to hear everything was well packaged!

Valorada con 5 estrellas sobre 5

Faultless

Faultless! Highly recommend

17 de octubre de 2020
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Respuesta de Digital Direct Security

Hi Mark,

Thanks for the review!

Valorada con 5 estrellas sobre 5

Excellent kit and Support back-up!

Excellent quality equipment giving fine HD imagery and (equally important) a very efficient and helpful Support 'phone service, which I used a couple of times during online set-up (I am unfamiliar with CCTV so this was my fault, not theirs!). I have now installed UNV home systems at both my own home, and the address of my elderly father, so that I can monitor his property if he is absent. This is done via both the EZView 'phone app and on-line to the EZStation program installed on my computer. Both apps work very well. In summary, I recommend DDS .... don't be tempted to save a few ££££ buying cheaper unsupported CCTV systems that are touted on ebay, etc.

17 de octubre de 2020
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Respuesta de Digital Direct Security

Hi David,

Thanks for taking the time to leave this review, very glad to hear you're satisfied with your system.

Valorada con 5 estrellas sobre 5

Remote monitoring setup…

Wanted to set up remote monitoring where no broadband connection was available. They talked me through what I would need and helped me set it up. It was straight forward but I was very pleased with their technical support from start to finish.
Recommended!

16 de octubre de 2020
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Respuesta de Digital Direct Security

Hi Andy,

Thanks for the great review.

Valorada con 5 estrellas sobre 5

What a refreshing change to deal with a…

What a refreshing change to deal with a company that you can phone up and speak to a person who is very informative and who supply excellent products.

I fitted one of the basic four CCTV camera systems without any problems and I had every confidence that if I had a issue I could phone DDS and they would help.
Five stars are not enough

Mr Chris Pearson
Rugeley

15 de octubre de 2020
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Respuesta de Digital Direct Security

Hi Chris,

Thanks for taking the time to leave this.

Valorada con 5 estrellas sobre 5

Freddie

Brilliant advice from Freddie. System really easy to install and arrived in less than 24 hours

13 de octubre de 2020
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Respuesta de Digital Direct Security

Hi John,

Thanks for leaving this review, I'll pass on your kind words!

Valorada con 5 estrellas sobre 5

very knowledgeable people

very knowledgeable people and helped us to get the best product for our needs which none of there competitors did. No contest and would recommend.

13 de octubre de 2020
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Respuesta de Digital Direct Security

Hi Andrew,

Thanks for the kind words!

Valorada con 5 estrellas sobre 5

Excellent and very quick service from…

Excellent and very quick service from both the sales and the support team. They were extremely helpful and I would absolutely recommend them

Gary Hicks
October 2020

11 de octubre de 2020
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Respuesta de Digital Direct Security

Hi Gary,

Thank you for the review!

Valorada con 5 estrellas sobre 5

Black UNV brackets

Ordered some black UNV brackets and they arrived next day on time, as promised and well packaged. Excellent service overall.

Sam the agent I spoke to was very helpful and courteous too.

25 de septiembre de 2020
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Nav,

Thank you for the kind words, glad everything was delivered quickly!

Valorada con 5 estrellas sobre 5

Service second to none

Service second to none. Made an enquiry, Sam contacted me and after checking my requirements for a CCTV recorder emailed me an ideal product. Parcel arrived within 24hrs and was exactly what I wanted.
The tech support are superb, sorted out my password as I messed that up.
No pressure sales, efficient and friendly.
What more can I say.

25 de septiembre de 2020
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Roger,

Glad to hear everything went well, please get in touch if there's anything else we can help with.

Valorada con 5 estrellas sobre 5

Great camera system

Great camera system, self focusing cameras which saved installation time and helpful customer service.

22 de septiembre de 2020
Opinión espontánea
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Respuesta de Digital Direct Security

Hi John,

Glad you're happy with your cameras. Let us know if there's anything else you need.

Valorada con 5 estrellas sobre 5

purchase of DVR

Quality service from start to finish also after service just as good
Would recommend

18 de septiembre de 2020
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Jag,

Thank you for taking the time to leave this.

Valorada con 5 estrellas sobre 5

Excellent.

Excellent. Highly recommend them.

18 de septiembre de 2020
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Anura,

Thank you for the great review!

Valorada con 5 estrellas sobre 5

Best ever

I cannot explain how excellent these people are.
I dealt with Sam throughout.
When we first conversed, he or I didn't know I was going to order from them.
His advise and help was first class, I have never had help from any company that has been as good and honest as he has been.
Thank you

13 de septiembre de 2020
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Sam,

Was a pleasure speaking with you, please let me know if there's anything else I can help with.

Valorada con 5 estrellas sobre 5

Top class DDS

Sam from sales was first class, had a query and Matt was more than helpful. Would highly recommend DDS.

11 de septiembre de 2020
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Mr Greenwood,

Thanks so much for your kind words, please get in touch if there's anything else we can do.

Valorada con 5 estrellas sobre 5

absolutely superb

absolutely superb, from start to finish,, very helpfull in helping me get what i needed and really know there products, fast faultless delivery, and superb after care,, will definitely be my first port of call for any future purchaces, would strongly recommend these guys to anyone who needs security products,,

6 de septiembre de 2020
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Adrian,

Thanks for the review, look forward to hearing from you!

Valorada con 5 estrellas sobre 5

Excellent product

Excellent product, easily set up.
Excellent service with next day delivery

4 de septiembre de 2020
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Mick,

Thank you for leaving this.

Valorada con 5 estrellas sobre 5

Fantastic company

This company has excellence in service and assistance, I cannot say anything but praise, having a faulty nvr that could not be repaired remotely they replaced it without quibble, then followed up with a telephone call to set the new nvr, and also walked me through the setup to receive the pictures and remote features on my mobile.

4 de septiembre de 2020
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Andy,

Thanks for leaving this review!

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