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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From placing my order over the telephone and receiving my order within days was exceptional. I also had to call back for technical help and EDWARD was brilliant and got me up and running. 100% compa... Ver más

Valorada con 5 estrellas sobre 5

The customer service here is simply exceptional. Following an online enquiry, Ellie called me and explained equipment I needed, sent it out the same day and it was spot on. I needed some extra IT... Ver más

Valorada con 5 estrellas sobre 5

Digital Direct Security (DDS) have been extremely helpful from start to finish. Their team provided clear advice, quick responses, and made the whole process easy. They also promised a fast delivery,... Ver más

Valorada con 5 estrellas sobre 5

Approximately 1 year ago I purchased equipment from DDS, 2 x cameras, a 4x input recorder and it has been excellent. Build quality is also impressive and of a high quality. I recently had to access... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de equipos de seguridad

Información proporcionada por diversas fuentes externas

Digital Direct Security (DDS) is the UK's leading supplier of CCTV we can supply CCTV Cameras, IP CCTV Kits, CCTV Systems, Security Cameras, Recorders to meet a wide range of application requirements whether it be for Home, Offices, Warehouses or larger multi-site operations. Visit us today www.digitaldirectsecurity.co.uk


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

DDS Security cctv products.

i have dealt with DDS for many years and found there service to be second to none, from ordering the items to helping with the final set up they are always on the end of the phone and resolve any issues without a fuss.
i wish all companies would adopt their approach to customer satisfaction.

6 de diciembre de 2020
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Respuesta de Digital Direct Security

Hi Graham,

Thanks for the return business! I'll pass on the kind words and have a great Christmas.

Valorada con 5 estrellas sobre 5

An excellent company to deal with

An excellent company to deal with, with superb after sales service most helpful , i would recommend them to anyone looking for video security system
Kind regards Richard & Clive

4 de diciembre de 2020
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Respuesta de Digital Direct Security

Hi Richard,

Thank you for your patience with us, let us know if there's anything we can do.

Valorada con 5 estrellas sobre 5

An excellent, helpful and friendly service.

Have used these guys a couple of times over the last year. Being a domestic user with little knowledge, they are always happy to give technical advice on questions about setting up the equipment, along with remotely configuring settings. Top service, keep it up guys!

4 de diciembre de 2020
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Respuesta de Digital Direct Security

Hi Andrew,

Thanks for coming back to us, have a great Christmas!

Valorada con 5 estrellas sobre 5

I found DDS very helpful and…

I found DDS very helpful and informative, described our situation and they came up with the goods. Excellent service and value for money.
Would definitely use them again

30 de noviembre de 2020
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Respuesta de Digital Direct Security

Hello,

Thank you for the great review!

Valorada con 5 estrellas sobre 5

The best customer service ever!!

The best customer service I have ever experienced! The most helpful people I could ask for!

So happy with my purchase!

27 de noviembre de 2020
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Respuesta de Digital Direct Security

Hi Suzanne,

Glad to hear the service was good! Please get in touch if there's anything else you need.

Valorada con 5 estrellas sobre 5

Very helpful staff

I have dealt with this company over the last 2 years, the staff are very helpful and professional

13 de noviembre de 2020
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Respuesta de Digital Direct Security

Hi Rodney,

Thank you for coming back to us, let us know if there's anything else we can do.

Valorada con 5 estrellas sobre 5

Great product and service

Great product and service
Really helpful in advising what system i required. They system is in place and its spot on. After service was great also to make sure it all runs smoothly. Great value for money. Going to purchase at least on more system for another site our ours. Thanks

13 de noviembre de 2020
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Respuesta de Digital Direct Security

Hi Charlie,

Thanks for the great review!

Valorada con 5 estrellas sobre 5

I cannot fault the service the company…

I cannot fault the service the company provided, I had several problems with my existing system, not with the products they supplied. They managed to talk me through various possible faults, which I investigated and my system is now up and working properly
Very happy customer.
Alan C

13 de noviembre de 2020
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Respuesta de Digital Direct Security

Hi Alan,

Glad everything has been sorted with your system, please get in touch if there's anything else we can do.

Valorada con 4 estrellas sobre 5

Very helpful customer service chaps

The lovely chap we spoke to on the phone asking for advice was as helpful as he could be, but we wished we'd realised before purchasing an whole new recording unit that all we needed was a new power pack.
Still, we are very pleased with our investment and know that if ever we need assistance again, we can always call DDS for advice

13 de noviembre de 2020
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Respuesta de Digital Direct Security

Hello,

I'm glad you found the member of the sales team helpful, if you have any issues with your new unit, you can contact our support team who will be able to diagnose any problems you may have in the future.

Valorada con 5 estrellas sobre 5

Quick delivery

Quick delivery. Support help after purchase excellent.

6 de noviembre de 2020
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Respuesta de Digital Direct Security

Hi Caroline,

Thank you for leaving this review!

Valorada con 5 estrellas sobre 5

This is the most efficient company if you want a Covid secure office

This is the most efficient company ever. Emma was a delight and couldn't have been a bigger help. Despite my constant barrage of emails and questions.
The goods arrived the very next and we are really happy with them.

Excellent-10/10

6 de noviembre de 2020
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Respuesta de Digital Direct Security

Hi Robert,

Thanks for your review, I've passed your kind words onto Emma.

Should you need any further help please do get in touch.

Valorada con 5 estrellas sobre 5

Still excellent service and advice

I have used this company before and the products and service were excellent then and my upgrade of my CCTV system this time has replicated the excellent performance I had before. From good pre sales advice as regars the ,most effective products for my needs to support when I had some installation issues which were quickly resolved.

6 de noviembre de 2020
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Respuesta de Digital Direct Security

Hi John,

Thanks for leaving this great review, very glad to hear your system works well and you're happy with it.

Please get in touch if you need any further support.

Valorada con 5 estrellas sobre 5

DDS were helpful

DDS were helpful, prompt, knowledgeable and good value for money. I always use them. James Brown, AWOL Recruitment Ltd.

30 de octubre de 2020
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Respuesta de Digital Direct Security

Hi James,

Thank you for using us as always.

Get in touch if we can help with anything.

Valorada con 5 estrellas sobre 5

I always receive excellent service from…

I always receive excellent service from these guys, the after care support is fantastic thankyou

30 de octubre de 2020
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Respuesta de Digital Direct Security

Hi Amanda,

Thanks for the review, I'll pass your kind words onto the support team.

Valorada con 4 estrellas sobre 5

Every thing went great except postage…

Every thing went great except postage was a little expensive.

27 de octubre de 2020
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Respuesta de Digital Direct Security

Hi Andrew,

Thank you for the feedback, we use DPD as they offer the best delivery service out there, ultimately the reliability they provide does come with a delivery cost.

Hopefully should you need any additional items, there's something we can do to assist further.

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