Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From placing my order over the telephone and receiving my order within days was exceptional. I also had to call back for technical help and EDWARD was brilliant and got me up and running. 100% compa... Ver más

Valorada con 5 estrellas sobre 5

The customer service here is simply exceptional. Following an online enquiry, Ellie called me and explained equipment I needed, sent it out the same day and it was spot on. I needed some extra IT... Ver más

Valorada con 5 estrellas sobre 5

Digital Direct Security (DDS) have been extremely helpful from start to finish. Their team provided clear advice, quick responses, and made the whole process easy. They also promised a fast delivery,... Ver más

Valorada con 5 estrellas sobre 5

Approximately 1 year ago I purchased equipment from DDS, 2 x cameras, a 4x input recorder and it has been excellent. Build quality is also impressive and of a high quality. I recently had to access... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de equipos de seguridad

Información proporcionada por diversas fuentes externas

Digital Direct Security (DDS) is the UK's leading supplier of CCTV we can supply CCTV Cameras, IP CCTV Kits, CCTV Systems, Security Cameras, Recorders to meet a wide range of application requirements whether it be for Home, Offices, Warehouses or larger multi-site operations. Visit us today www.digitaldirectsecurity.co.uk


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Storage upgrade

Needed 16TB storage upgrade to hybrid UniView NVR. DDS was good value and quick - able to do it the same day and took under an hour at their office.

15 de junio de 2023
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Respuesta de Digital Direct Security

Hi David,

Thank you for leaving a review!

Valorada con 5 estrellas sobre 5

Quick phone call to the super efficient…

Quick phone call to the super efficient support team at DDS, they advised me what would be suitable for my requirements. Had my hybrid dvr delivered next day.

21 de junio de 2023
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Respuesta de Digital Direct Security

Hi Josh,

Glad the support team were able to help you out! Thank you for the great review.

Valorada con 5 estrellas sobre 5

DDS are just so proactive and helpful

DDS are just so proactive and helpful, particularly if your not too brilliant round these types of products. Helpful from every level. Thank you.

18 de mayo de 2023
Opinión espontánea
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Respuesta de Digital Direct Security

Hi David,

Thank you so much for the great review!

Valorada con 5 estrellas sobre 5

Great service from Gini ..

Great service from Gini ... set me up on system to let me view demo of system and see pricing before ordering then called to make sure delivery arrived and I was OK with system set up
Great customer service

11 de junio de 2023
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Respuesta de Digital Direct Security

Hi Matt,

Thank you for leaving this review.
I've passed your kind words on to Gini.

Valorada con 5 estrellas sobre 5

Great company

Great company
We always receive great service with a professional and helpful service. Highly recommended.

1 de junio de 2023
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Respuesta de Digital Direct Security

Hello,

Thank you for the kind review!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. I had a list of items that I wanted to buy & they took the time to find out what the project was, make recommendations and suggest additional items that would be needed. Very quick delivery followed once the order was placed. Highly recommended.

29 de marzo de 2023
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Gordon,

Thank you for the kind words are great review and thank you for your continued support!

Valorada con 5 estrellas sobre 5

Fantastic Customer service.

Great products and competitive prices, however what makes DDs special is their Fantastic Customer service.
If every company provided Customer service like DDS, then life would be so easy.

25 de mayo de 2023
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Respuesta de Digital Direct Security

Hello!

Thank you for the very kind words, always happy to hear from satisfied customers.

Valorada con 5 estrellas sobre 5

Good advice and service…

I received very good advice and service from Digital Direct Security, who sorted out some connectivity issues I was experiencing setting up remote viewing on CCTV system. All in all more than satisfied with my dealings with this company and based on my experience would certainly recommend them.

5 de abril de 2023
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Bill,

Glad to hear the connectivity issues are sorted!
Thank you for leaving this review.

Valorada con 5 estrellas sobre 5

Fantastic team at DDS and the people I…

Fantastic team at DDS and the people I spoke to were very polite and extremely helpful in discussing my requirements and answering any questions I had. A gentleman called Sam took the time to check in after my equipment was delivered.
I can 100% recommend DDS. They are knowledgeable and will listen to want you want from a security solution. They will even create a custom bundle based on what you need. Fabulous service and cost effective for industry leading security technology. Thanks to all at DDS.

3 de abril de 2023
Opinión espontánea
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Respuesta de Digital Direct Security

Hello!

Thank you for taking the time to leave this great review! Was a pleasure helping you.

Sam

Valorada con 4 estrellas sobre 5

DDS technical, a great help

DDS technical was very helpful in advising the replacement DVR, delivery was prompt, and as there were no installation instructions (hence loss of one star), DDR technical were very helpful with the installation over the phone and then with the (Chinese) software onto the computer.

4 de abril de 2023
Opinión espontánea
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Respuesta de Digital Direct Security

Hello,

Thank you for leaving this review, glad to hear our support team were able to get you set up.

Valorada con 5 estrellas sobre 5

Very Satisfied Repeat Customer

I have used DDS now three times now and have always find them extremely efficient in sales and the quality and price is always great.

I first used DDS following a recommendation from a pal of mine.

However, the main reason I have been a repeat customer is the OUTSTANDING after sales. Matt helped me on first two installs and on my most recent purchase I had some issues when setting up and Edward was very supportive and patient and after a live session he got my system working as it should and also got the app working so I can see my system anywhere in the world and even saved the link in my bookmarks for me.

Top company....Highly recommended.

17 de abril de 2023
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Jod,

Thank you so much for leaving this amazing review, glad to hear some of the guys in technical were able to help you out!

We really appreciate your continued support.

Valorada con 5 estrellas sobre 5

Good products Jake is very…

Good products Jake is very knowledgeable and the best at setting up.

25 de mayo de 2023
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Respuesta de Digital Direct Security

Hi Andrew,

Thank you for this great review and your continued support.

Valorada con 5 estrellas sobre 5

Used DDS for the third time and again

Used DDS for the third time and again, customer service is really the best - both sales and tech.

17 de marzo de 2023
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Nick,

Thank you for your continued support and great review!

Valorada con 5 estrellas sobre 5

I’ve purchased many cctv related items…

I’ve purchased many cctv related items from DDS over a number of years. Always had great service from a very knowledgeable team. Very good after sales support too!

10 de abril de 2023
Opinión espontánea
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Respuesta de Digital Direct Security

Hi Gary,

Thank you for your continued support, always glad to see you!

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