Direct Flooring Online Opiniones 

87
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Best online flooring company! Matt was really helpful and made the whole process a pleasure. Everything arrived exactly on time and was delivered but a great delivery team. Appreciate all the help... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I cannot thank Matthew and the team at Direct Flooring Online enough for their incredible service—five stars isn't enough! After being turned away by suppliers across Europe and the UK who coul... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We’ve been using Karndean Ignea Opus WP313 in our gallery for over 12 years, and it has performed exceptionally, showing virtually no signs of wear or ageing. When it came time to extend into our ne... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I just want to say how incredibly beautiful our new floor is! We absolutely love it. It looks natural and homely and it got that lovely wooden feel to it. Also the underlay does a great job in reduci... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de pisos
  2. también en la categoría
  3. Contratista de materiales para suelos
  4. Diseñador de interiores
  5. Proveedor de madera
  6. Proveedor de suelos de madera y laminados
  7. Tienda para la reforma del hogar

Escrito por la empresa

We at Direct Flooring Online are a modern online flooring company supplying Solid Wood, Engineered Wood, Laminate and LVT Flooring to private and commercial customers in mainland UK. Our passion is for high quality cutting edge flooring products at great wholesale prices. Our friendly professional staff are always keen to help fulfill your flooring requirements. Customers can order all of our products directly from our website 24/7 or over the telephone and by email during working hours.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

87 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,6

Todas las opiniones

(87)

10 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

High quality products at cost effective prices..

Always pleased with the high quality products from Direct Flooring Online, was very impressed with the recent order of artificial grass I recieved. Very impressed with their efficient customer service and quick delivery times.

2 de enero de 2023
Opinión espontánea
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Respuesta de Direct Flooring Online

Thank you for taking the time to leave a review Luke, we really appreciate it!

Valorada con 5 estrellas sobre 5

New Laminate Flooring

Staff were all friendly and helpful,even when we made an error in our calculations of flooring required,the staff were able to sort this out efficiently.
The fitter worked for 9 hours solid and flooring is just beautiful.

6 de diciembre de 2022
Opinión espontánea
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Respuesta de Direct Flooring Online

Thank you for taking the time to leave us a lovely review!

Valorada con 5 estrellas sobre 5

Very helpful had to wait a bit for my…

Very helpful had to wait a bit for my flooring but they were very good at letting know it came back in looks good quality not got it down yet as iam waiting for my floor man to be free

26 de junio de 2022
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Respuesta de Direct Flooring Online

Thank you for the review, we really appreciate it!

Valorada con 5 estrellas sobre 5

A preliminary review

I haven't yet received the flooring, so I will no doubt update this, but I can report that Matthew Haestier, is a thorough, professional, courteous and proactive salesman, whose conduct very much influenced my choice, but their 35 years warranty is another factor that influenced my choice. I believe the Company will deliver a quality product and great service, but will update when it's been installed and I have had the choice of seeing how it "settles".

25 de junio de 2022
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Respuesta de Direct Flooring Online

Thank you very much for your kind words Toni, we really appreciate it! We are sure you will love the flooring!

Valorada con 5 estrellas sobre 5

Very helpful and would use again

Easy to order online and when i needed to contact them via phone regarding the delivery they were very helpful and phoned me back with regular updates to confirm a delivery time.

5 de mayo de 2022
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Respuesta de Direct Flooring Online

Thank you for your positive review, we really appreciate it!

Valorada con 5 estrellas sobre 5

Extremely helpful and supportive

Extremely helpful and supportive and went the extra mile on customer satisfaction with deliveries as the goods were heavy but still brought them in for me and placed where needed. Would order from them again

21 de marzo de 2022
Opinión espontánea
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Respuesta de Direct Flooring Online

Thank you very much Shirley for taking the time to leave this review, we really appreciate it!

Valorada con 5 estrellas sobre 5

Great flooring

Great flooring, recommended. Ordered a few samples to begin with until we decided on the herringbone flooring we wanted. Always had prompt replies off Matthew with any questions I had. When I placed the orrder it said delivery in 4-5 days, but had an email that afternoon saying it was coming the next day. You cant go wrong with a company that provides service like this.

15 de marzo de 2022
Opinión espontánea
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Respuesta de Direct Flooring Online

Thank you very much for leaving your review, we really appreciate it!

Valorada con 5 estrellas sobre 5

The Cargo Oak Herringbone flooring we…

The Cargo Oak Herringbone flooring we purchased looks absolutely amazing. We’re all so pleased with it. Our joiner told us it's one of the best he's seen when it comes to quality and also a delight to install with no issues whatsoever. The customer service has been spot on and I highly recommend using Direct Flooring. Thanks Matthew

9 de marzo de 2022
Opinión espontánea
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Respuesta de Direct Flooring Online

Thanks very much Tom it was a pleasure dealing with you!

Valorada con 5 estrellas sobre 5

Matthew from direct Flooring Online…

Matthew from Direct Flooring Online provided fabulous service. From sampling to ordering and keeping us up to date with delivery.
The quality of the flooring was superb. We will be placing another order very soon.

8 de enero de 2022
Opinión espontánea
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Respuesta de Direct Flooring Online

Thank you Kirstie, we really appreciate your review! Hopefully speak soon!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service , it was good to correspond with people that care , that’s very rare nowadays, Matthew was top notch

4 de noviembre de 2021
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Respuesta de Direct Flooring Online

Thank you Macklaela, we really appreciate your review and we are glad you enjoyed your experience with us! Hopefully speak soon!

Valorada con 5 estrellas sobre 5

Great service

1 de noviembre de 2021
Opinión espontánea
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Respuesta de Direct Flooring Online

Thank you Chloe, shop again with us soon!

Valorada con 5 estrellas sobre 5

5-star plus customer service

Ordered some flooring and paid the extra for next day delivery. Got a mail to say they could not do next because the courier had problems, would they day after be OK. I was happy with that. Without my saying anything they credited the next-day sum back to me. On arrival some of the Scotia had been damaged in transport, so I sent them a photo. The next day I had a complete replacement set. Wonderful service! And the product looks good as well!

26 de agosto de 2021
Opinión espontánea
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Respuesta de Direct Flooring Online

Hi Gayle,
Thanks so much for the review we really appreciate it!
We look forward to dealing with you again sometime!
Have a great day!

Valorada con 5 estrellas sobre 5

Service was excellent with fast…

Service was excellent with fast response to any emails, the flooring was a great price and looks brilliant now laid. Highly recommended.

22 de julio de 2021
Opinión espontánea
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Respuesta de Direct Flooring Online

Thanks Rob we are really pleased that you're happy and we really appreciate the review!

Valorada con 5 estrellas sobre 5

Fantastic flooring - love it!

From ordering samples to receiving the delivery the service and support have been great. The vinyl plank flooring has been laid in our new loft bedroom and through into the bathroom and looks brilliant. I am so pleased with it and wouldn’t hesitate to order through these guys again!

15 de enero de 2021
Opinión espontánea
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Respuesta de Direct Flooring Online

Thank you Katie!
It was a pleasure dealing with you, hope to speak again!

Valorada con 5 estrellas sobre 5

Ordered multiple batches of parquet…

Ordered multiple batches of parquet from here. Really helpful, quick delivery and lovely quality product at a great price. Parquet looks amazing when laid and I can’t wait to continue the project through the house via directflooring.

14 de enero de 2021
Opinión espontánea
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Respuesta de Direct Flooring Online

Thank you very much Hayley!
We look forward to hearing from you again!

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