Direct Kitchens Opiniones 

358
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Kitchen started 16 January and finished, unsatisfactorily, 25 March. This was not a full fit either. I have jaw dropping photos of appalling workmanship. Would NEVER recommend this company. Only saw K... Ver más

Valorada con 5 estrellas sobre 5

We are delighted with our more modern kitchen and the speed at which the project was completed. All the various tradesmen worked together and consulted each other over any snags. Roger finished the pl... Ver más

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Valorada con 5 estrellas sobre 5

Professionally designed by a warm and friendly designer called Zac, would highly recommend him, Matt & Jack are two highly skilled installer’s worked none stop all week, would definitely recommend... Ver más

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Valorada con 5 estrellas sobre 5

We can highly recommend direct kitchens! They have certainly delivered our dream kitchen! From initial appointment and design consultation to fitting, the service was professional, friendly and nothin... Ver más

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Información sobre la empresa

  1. Reformas de cocina
  2. Tienda de muebles para dormitorio
  3. Tienda de mobiliario para cocina
  4. Tienda de suministros de cocina

Sobre Direct Kitchens

Escrito por la empresa

View Kitchen Ranges Book Free Appointment Download Free Brochure Our Fitted Kitchen Service Contact Us We are specialists in kitchen design and installation but also in bedroom and home office furniture. Our products are showcased in our Ecclesfield, Sheffield showroom (The Design House) - pop in and have a look! Our kitchens suit all tastes and budgets and customers can choose from a modern, designer or traditional style! Discover the latest kitchen technology through the most prestigious names in the business… names like Miele, Bosch, Neff & AEG. Visit our website www.directkitchens.co.uk or call us on 0114 240 0158 for home improvement inspiration!

Escrito por la empresa


Información de contacto

We Won't Be Beaten On Price

We promise to beat any like-for-like quote. No fuss, no hassle.

4,2

Muy bueno

TrustScore: 4 sobre 5

358 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(358)

9 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

New Kitchen

New Kitchen. Work carried out was professional and of a very high standard from start to finish. Fitters Mark and Jack were fantastic, would highly recommend.

25 de febrero de 2020
Opinión espontánea
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Respuesta de Direct Kitchens

Thank you for your 5* review! We will be sure to pass your comments on to our team!

Valorada con 5 estrellas sobre 5

It all went smoothly every step of the…

It all went smoothly every step of the way- the whole team were lovely- friendly, efficient, clean and left things tidy. I am so delighted with my new kitchen and telling everyone about Direct Kitchens with no hesitation!Thank you all- the price was excellent too!

21 de febrero de 2020
Opinión espontánea
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Respuesta de Direct Kitchens

Thank you for your fantastic review Elizabeth! We pride ourselves on providing a great service so we're happy to hear that your delighted with your new kitchen and service we provided!

Valorada con 5 estrellas sobre 5

A first class business.

From walking into the showroom to the completion of our wardrobes we found all the staff very friendly and helpful. The quality of the wardrobes is excellent and were fitted perfectly. We have used Direct Kitchens on numerous occasions and we have never been let down.
I would like to give a special mention to the fitter Pete he has excellent and went that extra mile to accommodate us,
Thank You

20 de febrero de 2020
Opinión espontánea
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Respuesta de Direct Kitchens

Thank you for your 5* review Paul! Much appreciated!

Valorada con 5 estrellas sobre 5

The whole experience was excellent

The whole experience was excellent, from choosing the
Kitchen, planning the layout with Carl and the kitchen fitters John and Lee. Great communication throughout. We are delighted with our new kitchen, thank you to everyone.

20 de febrero de 2020
Opinión espontánea
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Respuesta de Direct Kitchens

Thank you for your amazing review Caroline, we're pleased to hear that you are happy with your new kitchen and the service our team provided!

Valorada con 5 estrellas sobre 5

Thrilled

We very extremely pleased with the whole experience from start to finish. The workmen who came worked from about 8am to 6pm, they came on the date agreed, they cleaned up completely after themselves every night, they but the bed back and mattress every night for us. They worked efficiently and were very polite and courteous.

20 de febrero de 2020
Opinión espontánea
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Respuesta de Direct Kitchens

Thank you for your fantastic review! We're glad to hear that you're happy with the service we provided!

Valorada con 5 estrellas sobre 5

Wardrobes recently fitted

Wardrobes recently fitted, love the design however disappointed that they come right up to the radiator./ cover part of the radiator up. I would have thought the radiator would have been moved prior to fitting.

19 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

New fitted Kitchen

All the work carried out was to a extremely high standard with which we were highly satisfied. The fitting team were brilliant as was the after sales service . I would recommend Direct Kitchens without hesitation.

13 de febrero de 2020
Opinión espontánea
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Respuesta de Direct Kitchens

Thank you for your 5* review Graham! Enjoy your new kitchen!

Valorada con 5 estrellas sobre 5

From our first visit to the showroom

From our first visit to the showroom, we were impessed by the friendly, helpful advice we have received. The speed of service, free design, incredibly hard working and friendly fitters, and the quality of the kitchen was excellent. We are very pleased we chose Direct Kitchens, and would definately recommend them.

30 de diciembre de 2019
Opinión espontánea
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Respuesta de Direct Kitchens

Thank you for your fantastic review! :D

Valorada con 4 estrellas sobre 5

Overall I am very pleased with the…

Overall I am very pleased with the workmanship and finish of my new kitchen. My only slight gripe is that I wanted the boxing around my water pipework in the kitchen to be completed but it was only half done. I didn't receive a reply to my texts requesting this be finished. It is probably something I can rectify myself but I would have liked this to have been done at the time. I would recommend Direct Kitchens to friends and family. Thanks.

28 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you to the team at direct kitchens

We chose direct kitchens for the design and great price we got on the kitchen and the enthusiastic approach from Carl at the beginning, I say that because we were told by Carl that he would be there from start to finish checking the progress of the installation of the kitchen, but when we paid our deposit Carl was no where to be see he didn’t ever ring to ask us how things were going and hasn’t ever come to have a look at the finish results, the only good thing to come out of this is the lovely kitchen we now have and the excellent and hard working builders, kitchen fitter, plasters, and electrician. So a big thank you to roger and Jordan the builders ash the plaster and Callam the kitchen fitter and the floor fitter Sorry forgot your name . The five stars are for you!!

27 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Direct Kitchens installed our new…

Direct Kitchens installed our new kitchen and utility from visiting the showroom to the kitchen fitters completing it was professional all the way
The installation was a large kitchen and utility the fitters worked hard all day and completed on time everything was coordinated form delivery of the kitchen to the electrician pre wiring.
The product is excellent and I would highly recommend Direct Kitchens.

2 de diciembre de 2019
Opinión espontánea
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Respuesta de Direct Kitchens

Thank you for your 5* review! We're pleased that you're happy with the service that our team provided! Enjoy your new kitchen and utility! :D

Valorada con 2 estrellas sobre 5

Very disappointed with this company

Very disappointed with this company.
Customer service is key to the success of a business. People buy people. There is an inflexible approach to service here. We arranged a consultation in the house which was great however we had to the arrange a meeting for design consultation. We work away and getting time in the diary with the manager proved tricky there was only certain availability he could do. So my husband arrived in the shop for the we were told HAD to be completed in person. He was told sit anywhere when he arrived then was promptly kicked out of a chair that was the 'managers', then made to wait while Carl was 'on a more important call' despite him having scheduled the appointment himself and to which we turned up to on time. To us waiting 30 minutes to be told to 'just wait he's busy on a call', . Emmm it was his appointment schedule time to suit him not ours! My husband left eventually after no sign of any change leaving his details. We still have yet to be contacted by the manager I can only assume he's either not aware of the impact his behaviour has had or simply doesn't care or worse still thinks he's God. No apology , no recognition that our business was important. We were eventually told when a colleague phoned us back later that day when they finally realised my husband had left (the letter with details on it was a give away) that the kitchen designs could have been emailed. Real shame. We have a 50 cupboard kitchen and a 22 cupboard utility to fit. After initially been called many times by the more junior staff to make the design appointment and chased for the sale why would you just abandon us on the day for someone 'better'. New kitchens aren't cheap neither should the care that a business offers to their customers. People buy people. And as a mystery shopper and customer services trainer it isn't about what you say to a customer it's how you make them feel. As a manager if you want the credit for work that your team do then you have to show up too.

1 de diciembre de 2019
Opinión espontánea
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Respuesta de Direct Kitchens

Dear Chelle, we would like to take the time to apologise for the experience your husband had on his visit to our showroom. Carl did have to take an emergency phone call at the time of your husbands appointment and we sincerely apologise that your husband had to wait. We have now sent all quotations over and if you would like to discuss them further, do not hesitate to contact us on 0114 240 0158. We pride ourselves on providing great customer service and we are saddened that on this occasion we have not delivered this, and for that Carl and the team sincerely apologise.

Valorada con 5 estrellas sobre 5

Thank you Direct Kitchens

Thank you to all at Direct Kitchens for our lovely new kitchen.
From Carl who did an excellent design
Joel and Luke the electricians
Roger and son for the plaster work
John and Lee the kitchen fitters
There was one or two problems along the way both with the electrics and water pipes, but all involved carried on smiling and solved the problems.
Every tradesman was cheerful and happy even in one of the wettest weeks of the year.
Not forgetting the office staff who are very helpful at all times.
I would definitely recommend Direct Kitchen.
Many Thank to all

30 de noviembre de 2019
Opinión espontánea
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Respuesta de Direct Kitchens

Thank you for your fantastic review! :-)

Valorada con 5 estrellas sobre 5

Excellent service from Direct Kitchens

We were recommended to contact Direct Kitchens by a friend after we mentioned that we were looking at buying a new kitchen. Carl and his team were fantastic from start to finish. No hidden price shocks and everything was itemised by Carl and a special mention to John and Lee the fitters who did a superb job.

18 de noviembre de 2019
Opinión espontánea
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Respuesta de Direct Kitchens

Thank you for your great review!

Valorada con 5 estrellas sobre 5

Thank you direct kitchens !

So happy with the transformation of our kitchen, great design from Carl and excellent workmanship by fitters mark and jack very professional and friendly . I highly recommend direct kitchens .

15 de noviembre de 2019
Opinión espontánea
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Respuesta de Direct Kitchens

Thank you for your lovely comments regarding your new kitchen, we are glad you are happy with the service you received!

Valorada con 5 estrellas sobre 5

Excellent

Excellent. Great service, quality kitchen

15 de noviembre de 2019
Opinión espontánea
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Respuesta de Direct Kitchens

Thanks for taking the time to give us a great review Matt, it's much appreciated!

Valorada con 5 estrellas sobre 5

Mr and Mrs Gleadall

A high quality kitchen at a reasonable price, planned perfectly and fitted expertly by Oliver , delighted with our kitchen and would definitely recommend Direct Kitchens, thanks Carl and all the staff.

6 de noviembre de 2019
Opinión espontánea
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Respuesta de Direct Kitchens

Thank you for your fantastic review Mr Gleadall!

Valorada con 5 estrellas sobre 5

Good experience

Very happy with the service I received

5 de septiembre de 2019
Opinión espontánea
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Respuesta de Direct Kitchens

Thank you for your 5* review!

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