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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Disappointed. Does not include mains charger. Fortunately uses USB. Saw nothing on listing stating "No mainscharger included". Enentually found statement on end of box - "Not included - all 5V min. 1A... Ver más

Valorada con 1 estrellas sobre 5

Awful experience, I wouldnt bother using. After i ordered i recieved an email telling me i would get a dispatched email snd tracning info, should be delivered within 4-6 days. Nothing. No email no... Ver más

Valorada con 5 estrellas sobre 5

Small clear storage boxes with clip lid and handle. I purchased 8 boxes and did not realise they were slightly smaller than I wanted but it hey have come in handy and useful. Ordered and informed when... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

My purchase was packed and dispatched quickly. However the Royal Mail delivered my item to the incorrect address. I emailed direct pick who to this day have not responded. Absorbant customer servic... Ver más

Información sobre la empresa

  1. Tienda de hágalo usted mismo

Escrito por la empresa

Home and Garden at Directpick Shop for everything you need for your home, garden and beyond at upto 50% off the retail price.


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

263 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,7

Todas las opiniones

(263)

7 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Boxes sent without lids and 1 damaged, no response from customer service

Bought 18 of these and 1 was damaged and they didn’t come with any lids even though the picture shows they have lids and it doesn’t say anywhere that they are not included. I tried contacting 2 different email addresses a week ago regarding this and I didn’t hear back from either

4 de junio de 2023
Logotipo de Directpick Ltd

Respuesta de Directpick Ltd

as all customers been made aware these boxes now been sent without lids from supplier. it comes anymore with lids

Valorada con 1 estrellas sobre 5

Avod…

The delivery was days late even though I paid £11 quid for express delivery, and when I emailed to complain, I got a rude one line reply, without so much as a hello miss w******, absolutely disgraceful company who I will never use again. Avoid at all costs .

27 de mayo de 2023
Valorada con 5 estrellas sobre 5

You won’t be disappointed …

I only ordered clothes line to make rope baskets but I can’t fault this company. Excellent service and prices. Won’t hesitate to order again .

26 de mayo de 2023
Logotipo de Directpick Ltd

Respuesta de Directpick Ltd

thanks

Valorada con 5 estrellas sobre 5

Ordered wallpaper,good price was…

Ordered wallpaper,good price was notified when it was dispatched and received in plenty of time for the decorator to do the job.would definitely use them again if I needed more wallpaper.

24 de mayo de 2023
Logotipo de Directpick Ltd

Respuesta de Directpick Ltd

thanks

Valorada con 1 estrellas sobre 5

Absolutely awful service

Absolutely awful service. I got the goods. But I paid for a Premier delivery. No dispatch notice, no out for delivery notice. I sent 2 emails over a week ago, receiving automated responses saying they'll be in touch. To this day I've not had a single response. Not a way to run a business.

18 de mayo de 2023
Valorada con 1 estrellas sobre 5

Thisa company needs to be avoided at all…

This company needs to be avoided at all costs £100 one month ago and no delivery I ordered 5 brooms
And they are now sending me one and another item not even ordered I am running a business and this is the most unprofessional customer service I have ever come across I will be contacting trading standards as I get no response from calling and rude emails so I am taking this further

14 de mayo de 2023
Opinión espontánea
Logotipo de Directpick Ltd

Respuesta de Directpick Ltd

We had fulfilled all your order and you should have received 5 brooms.
Apologies for the delay though

Valorada con 1 estrellas sobre 5

I paid you £3.99 for Tracker postage

I paid you £3.99 for Tracker postage. Instead you stuck a stamp on it and the post office charged us an extra £3.50. You never answer the phone or any emails. Have claimed a refund through the bank. AVOID!!

21 de abril de 2023
Valorada con 1 estrellas sobre 5

Dreadful company

Dreadful company. Order still not delivered one month later and company refusing to give a refund. Order placed for my 88year old dad. Poor dad.
Order placed 28.3.23 still not resolved 9.5.2023.

10 de abril de 2023
Logotipo de Directpick Ltd

Respuesta de Directpick Ltd

we were investigating and have sent you email back. the royal mail investigation shows that its been delievred

Valorada con 1 estrellas sobre 5

DO NOT DO NOT use this company a bunch…

DO NOT DO NOT use this company a bunch of rip-off cowboys brought bath panel from them two days later wanted more money for postage even though original invoice showed ide paid for postage panel arrived damaged so i contacted them they never got back to me had to take a dispute out with PayPal direct pick said they would refund cost if i posted it back which i did to the cost of 25 pounds to myself then they sent the bath panel back saying it was damaged of course it was damaged it arrived to me in the first place broken sent package back again had to contact PayPal again to resolve this matter direct pick are a total bunch of tossers

7 de diciembre de 2022

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