Directplants Opiniones 

805
•
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Having searched long and hard for larger, well established plants to design and build a new garden under fierce Hebridean weather I found the choice at Direct Plants far the best. Good communication a... Ver más

Valorada con 2 estrellas sobre 5

Purchased 6 ft weeping golden willow tree, on arrival it had been cut reducing the height to 5 ft. contacted the company to inform them / report dead branches. Company stated it was dieback. Th... Ver más

Valorada con 5 estrellas sobre 5

Only ordered a shrub literally yesterday, and it was delivered before lunchtime today!! Expected it to be in the 3-5 day time frame, so delighted. Super quick and efficient. The plant is exactly the... Ver más

Valorada con 5 estrellas sobre 5

Delivery was prompt and we were kept informed of delivery time and date. A minor complaint was that out of 36 mature plants 34 were well rooted but two had obviously been only placed in 3litre pots... Ver más

Información sobre la empresa

  1. Jardín

Información proporcionada por diversas fuentes externas

We are a mail order only plant nursery set deep in the rural Norfolk countryside, part of wonderful East Anglia. We specialise in delivering high quality plants and trees across the whole of the UK direct from our nursery to your door and pride ourselves in offering a fast, friendly service. We accommodate all types of customers from the beginner to the more experienced green fingered gardener.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

805 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 28% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(805)

230 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

A great buying experience from start to…

A great buying experience from start to finish. Communication was good throughout and we knew exactly when our trees were arriving. This is the 2nd order from Direct plants and certainly won’t be our last. The trees arrived very healthy and packaged well. The trees we bought last year are doing fantastic and this encouraged us to return to buy more but a different kind of tree. The information on the web is great as we needed trees that were suitable for large pots and the information was there for us. Great company.

26 de abril de 2026
Valorada con 5 estrellas sobre 5

Lovely tall fully flowering plant

Lovely plant. Tall, fully flowering and it's ready to plant out after a settling into the garden period. It was infested with white fly but a quick spray seems to have settled the problem. Packaged well for safe delivery and reasonable price🪻✨️😊

26 de abril de 2026
Valorada con 5 estrellas sobre 5

Beautiful plum tree

Ordered and received a very lovely plum tree, excellent condition. Came within a couple of days, very well packaged. My second order with this company, it won't be my last.

24 de abril de 2026
Valorada con 5 estrellas sobre 5

bought 4 different dwarf fruit trees…

bought 4 different dwarf fruit trees which were delivered today the trees supplied were fantastic loads better than expected secured in the packaging delivered on time and in fantastic condition really impressed would recommend directplants well done

30 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely trees delivered.

I ordered Two trees and they were delivered yesterday. So well packaged I just lifted them out of the boxes.
(DX delivery man even took them into the garage for me)
Great service very prompt. I definitely recommend Direct Plants. I will be using them again.

29 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely excellent service and fruit trees.

We have just taken delivery of the most beautiful fruit trees and are delighted with this company. The order was made on Saturday, 25th April. An e mail on the 28th April confirmed the delivery date of Wednesday, 29th April which is when they were delivered - 3 working days. Incredible, especially as the Nursery is in Norfolk - we live in Northumberland ! The dwarf peach and plum trees were very carefully packed and arrived undamaged. They are a good size, larger than expected, the foliage is healthy, vibrant and disease-free. They are beautiful. The free Cotinus Royal Purple plant is a good size and very much appreciated - and equally healthy. Thank you so much to all at Direct Plants for your excellent service. Perhaps should say that, prior to our order, we did consider the Trustpilot reviews and were slightly hesitant due to the 10% (4) 1 star reviews but decided to go with the 87% who gave 4/5 stars. So very pleased we did. These fruit trees are a delight.

29 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful plants 🌷

Beautiful plants that arrived in really great condition - you can tell they’ve been well looked after. Delivery was quick, which was a nice surprise, and everything was packaged securely so nothing was damaged in transit.
I’ve already planted them and they’ve made such a difference to my garden - it looks so much more vibrant and put together now. Honestly really happy with the whole experience from start to finish. Thank you!! 😍

1 de marzo de 2026
Valorada con 5 estrellas sobre 5

Taking a risk, but so far, so happy.

Good formative pruning of maiden tree on dwarf rootstock. Carefully packed, quickly shipped using good courier.

Time will tell if this is as pretty as it looks, but so far, so good. I was unavoidably late ordering, knew I was taking a risk, but very pleased that I did.

3 de abril de 2026
Valorada con 1 estrellas sobre 5

I purchased and paid for instock click…

I purchased and paid for instock click and collect, several days later toldcwe dont have it and it be back in stock in 3 months, ask do i want different plant or refund, i said refund, days later i told they have found a spare of what i ordered and will put for me to collect, of course you suddenly find 1, i ask again for refund, office woman said they hadnt told her they found 1 but she would refund me, they have my money and even put the payment down to be taken each month, they wont reply or refund, we are almost 2 weeks into this and i had no choice but to inform my bank. Avoid buying from this place.

30 de marzo de 2026
Valorada con 5 estrellas sobre 5

Bought direct after seeing their…

Bought direct after seeing their Magnolias advertised on B&Q website and so glad I did. Cheaper going directly and customer care was great when I needed to contact them. Will definitely buy again, plants well packaged and so far thriving since being placed in ground

26 de marzo de 2026

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más