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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very easy to order. Good range of products. Competitive prices. Delivery person used their initiative to leave goods in a sensible place.

Valorada con 4 estrellas sobre 5

UPDATE - I received an email first thing with apologies explaining that the website should not of shown a Good Friday Delivery. Fair enough as a Bank Holiday. My Facias and Soffits turned up f... Ver más

Valorada con 1 estrellas sobre 5

If I was reviewing the price it would be 5* Unfortunately they are let down to 1* for delivery on time ( or lack of delivery) And customer service . Still waiting , job held up 3 times due to brok... Ver más

Valorada con 5 estrellas sobre 5

This is the first Trustpilot review I’ve ever written, and it’s for good reason. There are plenty of companies selling soffits and fascias, and I chose Direct Plastics because they were the most a... Ver más

Información sobre la empresa

  1. Tienda para la reforma del hogar

Información proporcionada por diversas fuentes externas

Direct Plastics is a leading UK supplier of cellular plastic building products to DIY & Trade at low prices. Buy UPVC Cladding, Fascia Boards and more today.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

218 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 5% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Not one to do business with

What a shambles, not what I was expecting from this company, place my order picked my delivery day read the terms and conditions e,g if you miss delivery will be charged £30 for each reattempt delivery

I booked time off work for delivery it never turned up had the next day off didn't turn up, contacted the company directly many phone calls, put through to their local supplier, and was told it would be delivered the week after the weekend, unacceptable,

I made my intentions to cancel my order and I've got to say the local supplier jumped through hoops to help me direct plastic jest brushed me off, the supplier made a really effort and got it delivered the next day by 9am on a Saturday a++, ( gap )

I contacted direct plastic and asked for a refund of the delivery fee and they refused with a answer it was delivered yes it was three days late not acceptable will not be using this company again so my advice avoid them I will be

13 de marzo de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Delivered a day earlier than arranged

Delivered a day earlier than arranged, without notification. Very awkward driver Dan .
Refused to re deliver to a customer of mine because they were out when he arrived unexpectedly a day early. And got the hump with me on the second drop, luckily I was at the delivery address working, because I asked him to follow me up to first address.

18 de marzo de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

The product we received was good but…

The product we received was good but the delivery needs to be looked at.
It was left in the side garden, no one rang the bell or knocked on the door. We did not know it was there until we went out to the bin. Then I checked my email to say it had been delivered 2 hours ago

26 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The range of products and colours

The range of products and colours, The staff are polite when i contacted them and bent over backwards to help me. I hope we can do a lot of business in the future. Jason Mcphie CEO Ask.pest control

24 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible customer service

Placed an order on 23/11/24 and I’m still waiting for delivery as of 15/12/24. I contacted them some weeks ago and was fobbed off with some crap about low stock, since then I haven’t received any correspondence about the unacceptable delay. Their customer service is appalling, don’t buy from them. If I could give them no stars I would, I’ll never use them again.

23 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wow well what can I say

Wow well what can I say? Ordered in the morning just before lunch, then mid afternoon knock to door, guess what it was my window board. All I can say is amazing service, thank you so much.

22 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

We live in a very rural part of West…

We live in a very rural part of West Wales
The main builders /plumbing suppliers
Are limited to two well known companies
That stock anything and everything but not the item that I required,thankfully I found your company,many thanks for a great speedy trouble free service

15 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent product and service

Really pleased with condition and quality of products. Delivered when stated and very helpful driver.
Installing is easy and quick as the interlocking edges are strong and deep enough to not have the upper piece falling out. Secures without splitting and uniform colour throughout. Recommended to all!!

4 de noviembre de 2024
Opinión espontánea

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