Directretailoutlet Opiniones 

308
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Great price, quick delivery but large box left on doorstep in the dark. Didn't ring doorbell or knock. Only found because putting rubbish out. 2 people in house reading so it was quiet Would not have... Ver más

Valorada con 5 estrellas sobre 5

Item cheaper than other online retailers (including drop shippers on ebay etc) and included free P&P. Order was delivered the following day, very well packaged, which I must admit surprised me, maybe... Ver más

Valorada con 5 estrellas sobre 5

Smoothrite spay is easy to apply and gives an excellent finish, no undercoat required and 2 coats is usually enough to give a very professional finish. I use it all the time when restoring parts on my... Ver más

Valorada con 5 estrellas sobre 5

The paint turned out to be just as stated. Used it straight away carefully following the instructions. Giving the radiator four very thin coats with at least 30 minutes between each coat. The temptati... Ver más


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4,7

Excelente

TrustScore: 4.5 sobre 5

308 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(308)

239 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent Prices and Service

Item cheaper than other online retailers (including drop shippers on ebay etc) and included free P&P. Order was delivered the following day, very well packaged, which I must admit surprised me, maybe I'm jaded but not the kind of service you expect nowadays. For free! :) Recommended for sure.

12 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Smoothrite spay is easy to apply and gives an excellent finish…

Smoothrite spay is easy to apply and gives an excellent finish, no undercoat required and 2 coats is usually enough to give a very professional finish. I use it all the time when restoring parts on my classic cars and motorcycle. It is heat resistant and lasts for a long time. I use it on hot engine parts through to large and small components, steel, alloy, fibreglass etc. It does the job perfectly!

5 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Cannot recommend

Ordered a bulk supply of paint for a project. Company contacted me to say they didn’t have everything I ordered in stock and did I want to continue. I wrote back immediately and said no. They then sent the reduced order as they said they hadn’t heard from me. Emails from them are very pleasant and professional but it would have been obvious that someone ordered this volume of paint for a reason, and that being short, would cause problems. Very disappointed and cannot recommend them on the basis of them advertising stock they don’t have and then ignoring emails. Now I have paint I can’t use because I don’t have enough to finish my project. Very poor.

30 de julio de 2026
Opinión espontánea
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Respuesta de Directretailoutlet

Dear Miranda,

Thank you for taking the time to share your feedback. We sincerely apologise for the frustration and disappointment caused by this experience.

We completely understand that when ordering a large quantity of paint, it's because you need enough to complete a project. Receiving only part of the order is understandably inconvenient, and we're sorry that this happened.

Our records indicate that we contacted you to advise that part of your order was out of stock and requested confirmation on how you would like to proceed. Unfortunately, we did not receive your reply before the order was processed, and as a result, the available items were dispatched. We appreciate that you responded promptly from your perspective, and we're sorry that your email was not acted upon in time.

We never intend to inconvenience our customers, and we appreciate your comments regarding our communication. We also recognise your concerns about stock availability and are continuously working to improve the accuracy of our inventory and order handling processes.

We would very much like the opportunity to put this right. Please contact our customer service team with your order number, and we'll review your case to see what resolution we can offer.

Thank you again for your feedback. We genuinely value it, and we're sorry that your experience did not meet the standard we aim to provide.

Kind regards,

Direct Retail Outlet Customer Support

Valorada con 5 estrellas sobre 5

Super fast delivery

Super fast delivery, great communication and updates from start to finish. I would highly recommend this company

15 de julio de 2026
Opinión espontánea

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