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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I can’t praise this company enough. Following a horrendous experience with another mobility spares company I tried this one. I called to check they had the tyre & inner tube I needed and was dealt wit... Ver más

Valorada con 5 estrellas sobre 5

I found Richard very helpful and knowledgeable regarding the part I needed for my mobility scooter. There were several parts that looked similar, but Richard made the effort which fortunately he had... Ver más

Valorada con 5 estrellas sobre 5

I ordered a BattBoost device from them last year, and that order was super smooth and painless. But what really makes them stand out is that just yesterday I had an incident where some teenage... Ver más

Valorada con 4 estrellas sobre 5

Have to drop them one star as they did send me the wrong part but can't fault there customer service, emailed them last night at 7:30pm and there come right back within a few minuets, sending a new on... Ver más

4,6

Excelente

TrustScore: 4.5 sobre 5

33 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

FANTASTIC SERVICE AND REALLY NICE MAN

I can’t praise this company enough. Following a horrendous experience with another mobility spares company I tried this one. I called to check they had the tyre & inner tube I needed and was dealt with by a really lovely gentleman not only did he physically check the stock but posted my items immediately after I completed the online order. AND items arrived today, the day after I ordered them. Honestly this is customer service the way it should be. I wish there were more people and companies like this one. Thank you so much.

21 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery, well packaged, good communication. Very satisfied with purchase. Everything ensured I had the correct item for my needs. I would highly recommend Discount Scooters.

20 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

‼️please read

‼️please read - a rare moment …

What an incredible company to deal with , couple of questions asked and a spare two keys sent ,

Been a veteran and working with reputable companies it is so hard to find one’s who honour all

These do, Richard and his team were magnificent and we are so glad the came recommended as we have now added them to our organisation list of trusted suppliers to the charities I am patron too

Sir James M Remington KBE DSM DSO
Knighted for Creating PHOENIX RISEN which rescued thousands of children around the world .

16 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Above and beyond

I ordered a BattBoost device from them last year, and that order was super smooth and painless.

But what really makes them stand out is that just yesterday I had an incident where some teenagers blocking my path caused my power chair to hit a metal railing, and the discharge cable got absolutely obliterated.

Richard not only replied to my email on a Friday evening, but he arranged for a replacement cable to be mailed out so fast that it arrived this morning.

That's going above and beyond, and I am so grateful for such amazing customer service.

5 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bought 1 fuse..ended up costing…

Bought 1 fuse..ended up costing 17.95...thought I had to get special fuse 2 fit the scooter...turns out you could buy exactly the same fuse on ebay for 75% less!.... feeling ripped off...check b4 u buy!

11 de octubre de 2025
Opinión espontánea
Logotipo de Discount Scooters

Respuesta de Discount Scooters

Thanks for taking the time to share your feedback. We’re sorry to hear you feel disappointed about the price of your order. Our prices reflect not just the part itself, but also quality checks, warranty coverage, and the convenience of ensuring compatibility with your scooter model. However we understand it’s frustrating to find a similar item cheaper elsewhere.

We also noticed that the postage charge on your order was for an upgraded delivery service, which added to the overall cost — this option was selected at checkout.

Our returns policy also allows for a full refund including shipping as we never want a customer to feel unhappy or misled.

If you’d like, please contact our our customer service team directly on 08000 96 12 96 with your order details — we’ll be happy to review your purchase and see what we can do to help

Valorada con 5 estrellas sobre 5

Good to deal with.

Ordered part incorrect one, nice man on phone gave me a refund. Would deal with again. Many thanks.

8 de octubre de 2025
Opinión espontánea
Logotipo de Discount Scooters

Respuesta de Discount Scooters

We’re very sorry to hear you feel disappointed with your recent purchase. Our prices reflect not only the cost of the part itself but also include sourcing, handling, quality checks, and ensuring compatibility with specific scooter models — which can make the overall cost higher than the base supplier price.

That said, we never want a customer to feel unhappy or misled. If you’d like, please contact our customer service team directly on 08000 96 12 96 , and we’ll review your order in detail to see what we can do to resolve this for you.

Thank you for bringing this to our attention — your feedback helps us improve.

Kind regards,

Valorada con 5 estrellas sobre 5

Scooter part

I lost my part for my scooter with Royal mail, i rang discount scooter the chap was very kind and helpful,and sent me a replacement which arrived next day, i am now a customer from now on faultless service am now mobile

2 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top service

Richard was very knowledgeable and helpful. I needed a scooter part urgently, due to a pending holiday abroad. He quickly sourced the right part and ensured swift receipt. I couldn't have received a better service.

6 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

As title says, fantastic service and well priced items. Package arrived early which is always a bonus, would recommend seller and items 100%

25 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent company for spare parts !

I contacted Discount Scooters trying to find a spare part for my mobility scooter. I had tried other sites and no-one seemed to know the part number, let alone who might have the part I needed. However, THIS company helped me very quickly. I gave them some details and sent a photo of the part and they came back to me very quickly with the part number and how much it would cost me to buy it from them (through their supplier). I asked them to go ahead and order it for me and it arrived just a few days later. Really, I couldn't have asked for a better service. Richard, who helped me most with this, was outstanding. Excellent company !

17 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredible customer service

The team have gone above and beyond for me when needing a new battery for my scooter. I ordered the wrong one and they were able to order the correct one and swap them over all within a short amount of time. I then needed a safety sticker to take the battery on a flight and they have also sourced this for me. I will use them again and would recommend to others.

15 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I found Richard very helpful at Discount Scooters.

I found Richard very helpful and knowledgeable regarding the part I needed for my mobility scooter. There were several parts that looked similar, but Richard made the effort which fortunately he had in stock. My query was late Saturday afternoon, posted first thing Monday, received first thing Wednesday morning. Correct item, and on the road again. Thank you Richard. I wholeheartedly recommend Discount Scooters.

5 de julio de 2025
Opinión espontánea

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