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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered an important part for my CareCo mobility scooter 25th August, it was dispatched on the same day and arrived quickly on the 28th August.

Valorada con 4 estrellas sobre 5

Have to drop them one star as they did send me the wrong part but can't fault there customer service, emailed them last night at 7:30pm and there come right back within a few minuets, sending a new on... Ver más

Valorada con 5 estrellas sobre 5

After searching for ages, I finally found the exact replacement parts on the Mobility Spares (Discount Spares) Website for my old attendant manual wheelchair. I needed to source 2 new tyres and inner... Ver más

Valorada con 5 estrellas sobre 5

Thank you for the excellent service you have given me: the battery arrived not long after 14:10 yesterday, fits my mother’s Liteway Balance Plus scooter perfectly and was fully charged too! I g... Ver más

4,7

Excelente

TrustScore: 4.5 sobre 5

43 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(43)

24 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Bought 1 fuse..ended up costing…

Bought 1 fuse..ended up costing 17.95...thought I had to get special fuse 2 fit the scooter...turns out you could buy exactly the same fuse on ebay for 75% less!.... feeling ripped off...check b4 u buy!

11 de octubre de 2025
Opinión espontánea
Logotipo de Discount Scooters

Respuesta de Discount Scooters

Thanks for taking the time to share your feedback. We’re sorry to hear you feel disappointed about the price of your order. Our prices reflect not just the part itself, but also quality checks, warranty coverage, and the convenience of ensuring compatibility with your scooter model. However we understand it’s frustrating to find a similar item cheaper elsewhere.

We also noticed that the postage charge on your order was for an upgraded delivery service, which added to the overall cost — this option was selected at checkout.

Our returns policy also allows for a full refund including shipping as we never want a customer to feel unhappy or misled.

If you’d like, please contact our our customer service team directly on 08000 96 12 96 with your order details — we’ll be happy to review your purchase and see what we can do to help

Valorada con 5 estrellas sobre 5

Good to deal with.

Ordered part incorrect one, nice man on phone gave me a refund. Would deal with again. Many thanks.

8 de octubre de 2025
Opinión espontánea
Logotipo de Discount Scooters

Respuesta de Discount Scooters

We’re very sorry to hear you feel disappointed with your recent purchase. Our prices reflect not only the cost of the part itself but also include sourcing, handling, quality checks, and ensuring compatibility with specific scooter models — which can make the overall cost higher than the base supplier price.

That said, we never want a customer to feel unhappy or misled. If you’d like, please contact our customer service team directly on 08000 96 12 96 , and we’ll review your order in detail to see what we can do to resolve this for you.

Thank you for bringing this to our attention — your feedback helps us improve.

Kind regards,

Valorada con 5 estrellas sobre 5

Scooter part

I lost my part for my scooter with Royal mail, i rang discount scooter the chap was very kind and helpful,and sent me a replacement which arrived next day, i am now a customer from now on faultless service am now mobile

2 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top service

Richard was very knowledgeable and helpful. I needed a scooter part urgently, due to a pending holiday abroad. He quickly sourced the right part and ensured swift receipt. I couldn't have received a better service.

6 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

As title says, fantastic service and well priced items. Package arrived early which is always a bonus, would recommend seller and items 100%

25 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent company for spare parts !

I contacted Discount Scooters trying to find a spare part for my mobility scooter. I had tried other sites and no-one seemed to know the part number, let alone who might have the part I needed. However, THIS company helped me very quickly. I gave them some details and sent a photo of the part and they came back to me very quickly with the part number and how much it would cost me to buy it from them (through their supplier). I asked them to go ahead and order it for me and it arrived just a few days later. Really, I couldn't have asked for a better service. Richard, who helped me most with this, was outstanding. Excellent company !

17 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredible customer service

The team have gone above and beyond for me when needing a new battery for my scooter. I ordered the wrong one and they were able to order the correct one and swap them over all within a short amount of time. I then needed a safety sticker to take the battery on a flight and they have also sourced this for me. I will use them again and would recommend to others.

15 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I found Richard very helpful at Discount Scooters.

I found Richard very helpful and knowledgeable regarding the part I needed for my mobility scooter. There were several parts that looked similar, but Richard made the effort which fortunately he had in stock. My query was late Saturday afternoon, posted first thing Monday, received first thing Wednesday morning. Correct item, and on the road again. Thank you Richard. I wholeheartedly recommend Discount Scooters.

5 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Above and Beyond for Mobility Scooter Parts! A Truly Independent and Customer-Focused Specialist.

I cannot recommend Discount Scooters highly enough! My experience with them, particularly concerning my Pride Apex scooter, has been nothing short of outstanding. As anyone with a Pride Apex knows, finding the right tyre size can be incredibly difficult, but the team here truly went above and beyond to get me the exact tyre I needed.
Their commitment to customer satisfaction shone through every step of the way. When it turned out my scooter also had a faulty bearing, they continued to provide exceptional support. I was so impressed that they split shipments to get me the crucial parts as quickly as possible, demonstrating their dedication to getting customers up and running as quickly as possible – a promise they genuinely deliver on.
Every interaction on the phone was a pleasure. The chaps I spoke with were always really nice and friendly, making a potentially stressful situation much easier to manage. This personal touch highlights that they don't forget you when we have supplied a product.
As an independent mobility specialist supplier, Discount Scooters truly exemplifies what it means to put the customer first. They pride themselves on quality affordable electric scooters and mobility scooters and other associated products, and my experience with their new, genuine replacement parts for my Pride Apex certainly confirms this.
It's clear why referrals from satisfied customers represent a large proportion of their sales – they absolutely do what it takes to make sure that everybody who buys from us is fully satisfied with our service and price. For anyone needing spare parts in the event of a breakdown, they really do stock and supply an amazing amount ready for dispatch.
If you have a mobility scooter, especially one with tricky parts like my Pride Apex, or are looking for a new one, do not hesitate to contact Discount Scooters.
They are truly a company that stands by its commitment to quality, affordability, and exceptional customer care. Thank you, Discount Scooters, for your incredible help!

2 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service. Ordered a replacement Pride mobility scooter seat on Sunday evening, received it early Tuesday morning. The DHL driver went beyond the bounds of a normal delivery in assistance. Would recommend these companies to anybody.

20 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

wheel swap

Wanted to swap wheels on a mobility scooter from solid to pneumatic, really helpful, they found the rights ones and had them delivered in a couple of days. Perfect fit. Great service

29 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing!

I had an amazing buying experience with this company.
They responded quickly to my stock enquiry - the online form was straightforward to complete.
I rang and paid for my items (2 batteries) and the guy I spoke to explained the process and gave me a realistic delivery date as they had to order from the manufacturer.
The batteries were sent tracked and were exactly the same as the original scooter batteries.
The price was keen too, what more can you want?
I’m so glad that I found this company online.

2 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service, never heard of the company before but no problems ordering, bought arm rests for partners scooter.and was prepared for them not to fit, but fitted perfectly will definitely know where to go in future for any parts.

24 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Comms, part is spot on

Needed a replacement seat post and after sending them the serial number and a couple of pictures I got the exact part I needed. No problems, great Comms. Very happy and will use again.

10 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service on just a small order.

Only a small purchase - needed an anti-tip wheel to replace one that we had lost somewhere along the way!
Easy to find and order the right part on the website; and it arrived the next day.
Excellent website, excellent service, excellent company.
Thanks.

4 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

DeVilbiss Autofold scooter…

It took a long time for me to find a very good company that they are. I found them very knowledgeable, very helpful. I contacted this company and spoke to Richard Binnie the manager who help me to find the foot pad I required for my wifes Drive DeVilbiss Autofold scooter. I contacted a few companies who never got back to me. Richard sent me a link to order the part and received it within a couple of days, great service. Can fully recommend this company and all the staff are very friendly too.

30 de junio de 2023
Opinión espontánea

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