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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Bali great, Discova guide and driver just as good. We booked a Bali tour through travel agency Tourcompass and their ground operator was Discova. Through 10 days of touring, staying at four locations,... Ver más

Valorada con 3 estrellas sobre 5

We did the the tour of the Garuda wisnu Kencana cultural park and the kecak dancers Unfortunately our guide although very nice talked extremely fast and was very difficult to understand,. We were ve... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had wonderful tour guide - Darma. He was most pleasant, patient, knowledgeable of the places we visited and he explained everything very well. Darma is professional, kept to the schedule and time... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had booked a Bali round trip through our German tour operator SKR. Our guide Ariana and our driver Dewa proved to be excellent travel companions. Ariana imparted a lot of knowledge about the countr... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de viajes
  2. Operador de excursiones

Escrito por la empresa

Discova is a leading destination management company with a solid presence across East, Southeast, and South Asia. We specialise in providing comprehensive travel solutions tailored for B2B partners, ensuring seamless experiences from start to finish. Our extensive regional expertise and deep local connections enable us to craft bespoke itineraries that cater to diverse client needs, from leisure travel to corporate events and educational tours.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

64 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Discova the best

The company is well organised, professional people, Mudi(tour organisers)organised a well tailored itenary for the rest of our stay, they are on time, their tour guide Vidi , English well spoken , very friendly, and professional, always on time and got out of her way to always, educate us about her country “Bali”, she is the best …OM SWASTYASTU!!!!!!!

16 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service and fair resolution

I had booked a Halong Bay cruise with Discova for April 2026. Due to unexpected flight cancellations, the trip became impossible to carry out and I had to request a refund.

At first, the situation was not straightforward, as local supplier policies were involved, but I want to recognize that Discova handled the case professionally and with courtesy throughout the process. After reviewing the documentation, they agreed to cancel the booking free of charge and process a full refund.

I especially appreciated their polite communication, their willingness to review the case carefully, and their effort to find a fair solution. This gave me confidence in their professionalism and customer care.

Because of the way this matter was managed, I would definitely consider using Discova again in the future.

24 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Borneo KK to Sandakan tour

Borneo KK to Sandakan. The experience around Mt Kinabalu was not what was expected. The accommodation for home stay was very poor. No fan, the toilets/shower shared with the host and at times unavailable. The advertisement was that we would eat with the host family, that did not happen! The food was presented under an outdoor area. During the 1 night stay we had to leave the windows open for air flow and the 3 dogs were around our room and continually barking all through the night. Also, if the family were walking above, it would wake us up. Roy was a great guide picking us up at the airport and transporting from Mt Kinabalu to the tea resort. The accommodation in the tea resort has a questionable rating. Rooms are 'run down' and the rooms are positioned approx 6-700m away from the restaurant/breakfast. Breakfast was poor, cold toast, cold eggs with little other choices. There were 6 staff members with 3 having a meal when we arrived. Waiting 10-15 minutes for some fruit and got 2 small pieces of watermelon and pineapple. Breakfast didn’t open until 8am and we were told to have lunch at 11am for pick up at 12? It was raining so we will miss lunch today and travel for a 4 hour bus trip. Hopefully the remainder of the trip improves.

11 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ubud tour

We spent a lovely day touring Ubud with our very knowledgeable guide 'Eric' and our driver 'Hendra' they both went above and beyond to make our day memorable and special ,we have used Discova during our time in Bali for airport/hotel transfers and for other tours we cannot recommend them highly enough.
We will definitely be recommending Discova to friends and family who will be visiting Bali in the near future and Eric and Hendra are great ambassadors for Discova also a quick mention of Alit who responded quickly and helpfully to any requests or questions we had.

26 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience with great guides

We did three guided tours around Bali with Witri as our guide and Zain as our driver, and they were great!! We learned somuch about the culture and the places we visited. Everything went smoothly with the booking and organizing trough our hotel and the planing of the activities. Even waiting on the traffic jams was fun with them and we could chat about so many things! Can only recommend Witri and Zain!

6 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

3 waterfall Ubud Bali

We had a lovely day with this being our second experience with Discova. Utama and Budi were fantastic and allowed us to be flexible on a 3 waterfall trip making the most of our day with stop offs. Time was never mentioned and as a family we had time and understanding to change and dry off and get plenty of pictures. Utama and Budi are a credit to Discova and the knowledge and information really gave us as a family an understanding of Bali culture and living during our day. A nice lunch and cold drinks on the bus made everything an enjoyable experience

10 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Bali tour

Bali great, Discova guide and driver just as good. We booked a Bali tour through travel agency Tourcompass and their ground operator was Discova. Through 10 days of touring, staying at four locations, we had absolutely no issues. The tours were organised well and every day started on time. Our guide Made Suardana was very informative and spoke excellent English.

14 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bail Great! Discova not.....fail!

We had two experiences booked through our travel agent with Discova, and both fell well below expectations — nothing like what Discova promotes. From the very beginning, the tours were poorly managed: the guides gave little to no introductions, transport was unsafe, and the overall organisation was the worst we’ve ever experienced. We’ve travelled extensively throughout the region and can honestly say our trip to Bali was the most disappointing because of these tours.

I strongly advise customers to beware — what you are promised will not measure up to the reality. We raised detailed feedback with Discova, highlighting over 20 areas where the tours were misrepresented, yet we were told our expectations were “unrealistic” and that they saw no operational failures. This response shows a complete lack of accountability and concern for customer safety or satisfaction.

Based on our experience, we will never use Discova again. Our travel agent has also confirmed they will not be recommending Discova to NZ or AU clients going forward.

5 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Tanah Lot and Monkey Forest Tour

Sugi, our guide, was very friendly and accommodating. It was unfortunately raining for our tour, but we had umbrellas, and there were enough breaks in the rain to enjoy both temples, the monkey forest, and a little coffee shop in Bali.

9 de septiembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

my bali tour

muki our guide was great,he was informative and let us ask plenty of questions about our day with him.
He also offered us various stops and experiences while going to our final destination.
He was basically on call all afternoon and drove us to our door when the day was over.
We will definitely use Discova again.

25 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

We had an all day trip Ubud Tour and…

We had an all day trip Ubud Tour and Ricepadi, had a great day with Utama, lovely temple lots of history provided, water fall and then lunch at Abian Desa was amazing.

15 de agosto de 2025
Opinión espontánea
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Respuesta de Discova

Hi Brereton, Thank you so much for your wonderful review! We're thrilled to hear you had a great day exploring Ubud with Utama. It sounds like a perfect day, from the history at the temple to the amazing lunch at Abian Desa. We'll make sure to let Utama know his efforts made your day special. We look forward to your next adventure with us!

Valorada con 5 estrellas sobre 5

God oplevelse på Bali med en sød guide…

God oplevelse på Bali med en sød guide ( Suastika ) og en dygtig chauffør (Darmawan)

13 de agosto de 2025
Opinión espontánea
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Respuesta de Discova

Hi Muller, Thank you so much for your great review! We are so happy to hear you had a good experience in Bali with Suastika and Darmawan. We will pass your praise on to them. We hope to see you again!

Valorada con 5 estrellas sobre 5

Great experience tour !

We had a great tour experience with Discova. The tour was complete and the guide Yadnya has been very friendly and professional. A big thanks to him and our driver Ramdani !

8 de agosto de 2025
Opinión espontánea
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Respuesta de Discova

Dear Gregory, Thank you so much for sharing your wonderful experience!

We are thrilled to hear that you had a great and complete tour with us. It's fantastic to know that Yadnya's friendly and professional service, along with Ramdani's driving, made your trip special. They are both valuable members of our team, and we will be sure to pass on your big thanks to them.

We hope to have the pleasure of welcoming you on another Discova adventure in the future!

Valorada con 5 estrellas sobre 5

Ubud &rice fields tour, was fantastic tour guide and driver on top of everything.

They both were very helpful experienced at what they did.

28 de julio de 2025
Opinión espontánea
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Respuesta de Discova

Hi Greg, Thank you so much for your wonderful review! We're delighted to hear you had a fantastic time on the Ubud & Rice Fields tour.

It's especially rewarding to know that our guide and driver made your experience special with their helpfulness and expertise. We will be sure to pass along your kind words to the team.

We appreciate you choosing us and hope to see you again on another adventure soon!

Valorada con 5 estrellas sobre 5

Our driver and guide shandy were…

Our driver and guide shandy were fantastic, we had a great experience and felt so comfortable and valued, will definitely use them again 5 star plus

27 de junio de 2025
Opinión espontánea
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Respuesta de Discova

That's wonderful to hear! We're thrilled that Shandy provided you with such a fantastic experience and made you feel comfortable and valued. It's always our goal at Discova to ensure our customers have memorable and positive trips.

We look forward to welcoming you back again soon!

Valorada con 5 estrellas sobre 5

Ancient city tour

We went to see The Erawan Museum and Ancient city tour in June 2025 with Khun Olivia. She was very friendly and helpful, we really enjoyed our tour with Discova team members. Thank you Discova to pick up from the Bangkok airport and drop off to the Bangkok airport. 🌹

14 de junio de 2025
Opinión espontánea
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Respuesta de Discova

Thanks so much for your fantastic review! We're thrilled to hear you had such an enjoyable experience on your Erawan Museum and Ancient City tour with Khun Olivia in June 2025. It's wonderful to know she was friendly and helpful, and we're especially glad our team could assist with your airport transfers in Bangkok.

We really appreciate your kind words and look forward to welcoming you back on another Discova tour soon!

Valorada con 5 estrellas sobre 5

Phuket islands cruise

Our Phuket islands tour was awesome. We left and first went to ice cream caves. Then onto James Bond island. Great sights and fantastic photo ops. From there we continued to the floating village where we were able to have a game of soccer with the local kids on a floating soccer field. Later we were treated to a sumptuous dinner before continuing on to see the bioluminescence at our final stop. Boat crew were amazing as was our guide Jimmy. Thanks for a great day out.

18 de mayo de 2025
Opinión espontánea
Logotipo de Discova

Respuesta de Discova

That sounds like an absolutely incredible day! We're thrilled to hear you had such an awesome experience on your Phuket islands tour.

It's fantastic that you enjoyed the Ice Cream Caves, James Bond Island with its great sights and photo opportunities, and especially the unique experience of playing soccer with the local kids at the floating village. A sumptuous dinner and the breathtaking bioluminescence sound like the perfect way to end such a memorable day.

We'll be sure to pass on your kind words to the boat crew and especially to Jimmy, your guide. They'll be delighted to know their efforts made such a positive impact on your day out.

Thanks for sharing your wonderful feedback! We hope to see you again for another great adventure.

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