Diversediagnostics Opiniones 

I was a heroin addict for nearly 18 years, and alcohol and crack, in fact anything I could get my hands on. Thank God I’ve been clean 18 years in October. Ive suspected I had ADHD for a few years as I now work with young people and could identify with their struggles. I’ve managed to build a successful charity and my undiagnosed ADHD was very helpful in some respects. However, as got into my 50’s I was struggling more and the consequences of my behaviour was causing me problems. Debt mounted from impulsive buying, managing staff became difficult, time blindness, anxiety around generally managing my life, and lots more symptoms - which became worse. For nearly 18 years I have dealt with issues and approached life with what got me clean - my faith. Prayer and application of the word as a believer. These things got me off heroin but they couldn’t help me with my ADHD! I just could not break these habits no matter what I tried. I decided to go for diagnosis as I needed help. Sceptical about private healthcare I had no choice. I did a little research and found Diverse Diagnostics.

What an experience! From day one they have been AMAZING. Answering all my calls, my emails, the process was super easy. The initial assessment done with absolute professionalism, with care and dignity. To say it has changed my life would not do it justice. The medication, Elvanse, literally changed everything almost over night. I can think straight, the impulsive behaviour gone (along with the debt!). Relationships with family and staff are now as they should be. My wife isn’t wondering ‘what’s he up to now!’ and my staff aren’t bracing themselves for the next ‘big idea’ and the subsequent burnout. My sleep - something I’ve always battled with is now sound, proper sleep, waking rested, no more racing brain at night as my brain tries to catch up.
The cost of medication was a concern - although I’m saving far more than I was spending pre medication! I worried that I wouldn’t get shared care because most GP’s where I live won’t do it. My GP after seeing the benefit it was having on me agreed to ‘consider’ shared care but warned me that although he was happy he would struggle to get it past the community mental health team. After submitting the evidence from my assessment and reviews by DD they actually agreed straight away and started prescribing to me this month. The ONLY REASON my GP told me that they agreed was because of the quality of the assessment and reviews from DD. The specialist was really a specialist, the nurses had the right qualifications, the assessment was thorough and included the QB test. From day one to today - Diverse Diagnostics have been amazing. They did what they said they would do. Because of this my medication journey is now sustainable and I will be forever grateful to them. My GP explained that the reason my health board doesn’t like shared care is because there are too many out there just making money and doing second rate jobs.

Diverse Diagnostics are not one of them - absolutely 10 out of 10 from me 😊
Thank you! Thank you! Thank you!

I was really scared coming into the consultation as I’ve always had this feeling like things weren’t right, or rather, I wasn’t right.. I’ve tried seeking mental health help before and it’s been reduced as Anxiety or Self Esteem or Stress and to have someone so patient on the phone who just seemed to understand everything I was feeling and saying just meant a lot more than I could put into words.

Quick to respond and very helpful

Excellent Clinical service and the team are incredibly helpful. I was recently provided with assistance from one of the Clinical Care Advisor’s Ciara D, who has helped me with a few queries and was very responsive 🤗

The intake assessment was quite thorough, which I thought was great. Amy Duncan was lovely to talk to, and dealt with the more sensitive topics that can come along with ADHD very well. I appreciate that the NHS guidelines are followed with this diagnosis process so that I know it's done properly. I've also really appreciated the fast response times. Looking forward to getting into the full appointments soon.

Both my sons have been through various processes with Diverse Diagnostics and I would highly recommend them. Clear communication, great and timely follow up and all the clinical advisors are especially helpful with any questions I’ve had.

The best service we have received the well communication and understanding the difficult situation. Staff are very supportive.

The consultation with Amy was really helpful and a great start to what will hopefully be a positive experience in understanding and treating ADHD. Amy was excellent, she really did help remove a lot of the stress around this whole process, she was very empathetic to what I was going through and offered my reassurance and options of care for moving forward. Thank you Amy!

I found everyone I’ve spoken to have been friendly and helpful; it’s expensive but the service is good

Rebekah was lovely and guided me through the process

During my time with Diverse Diagnostics the staff have been very helpful, kind and knowledgable throughout. Any time there has been an issue to solve they have gone out of their way to resolve this quickly and in a professional manner.

A very straightforward, easy to understand process with some great people helping along the way.

Rebekah was genuinely caring and listened really well. She was kind and patient as I spilled out a liturgy of information. I really appreciated her attentive nature and I felt really listened to and supported.

Cara was exceptional. She gave me a clear and thorough explanation of the process and was able to provide me with answers to every question I asked.
On a personal note, her tone and manner made the whole process much easier than I'd originally thought it would be. She was empathetic without being patronising and warm without losing an ounce of professionalism. Fantastic first point of contact.

Really positive experience with my consultation. The psychologist was very kind, patient and reassuring, and made me feel comfortable throughout. I felt listened to and supported and came away feeling more confident about the assessment process.

From my initial free consultation with Rebekah I felt completely at ease, the whole process was explained thoroughly to me and a run through of the symptoms and problems I had been experiencing were completely validated and I felt Rebekah was so kind and understanding and she gave very sound explanations about my symptoms and why these things can be a struggle for people with ADHD. I knew from this point that I wanted to pursue my ADHD journey with Diverse Diagnostics. I had booked my assessment which was a few weeks later and was conducted by Dr Dantanarayana. Dr Dantanarayana was very friendly, non-judgemental and very understanding of everything I had told him, I received diagnosis at the end of my assessment and was alerted on the next steps. It was a very fast turnaround between diagnosis and receiving my diagnostic report, which Diverse Diagnostics ensured I was happy with the content before sending it to my GP. The communication in the aftermath was absolutely outstanding and I was offered follow up care whilst awaiting commencement of my medication titration. Overall, it was a very smooth process with very fast but also thorough turnaround. I would recommend Diverse Diagnostics to anyone seeking neurodivergent assessments and can’t fault a single thing throughout my experience.

Chloe was very kind and supportive throughout our call

Staff are professional, honest, caring.
In an ideal world this is the type of service available through the public option.

I'll try name some of those I've been in contact either from or through Diverse Diagnostics.

(Internal/Diverse Diagnostics) I'm not certain if this is all the staff I've been in contact with at Diverse Diagnostics, but so far they've all been a credit to Diverse Diagnostics and the wider profession. They answer my queries and concerns, clarified concerns before I decided on pursuing a diagnosis and remain helpful points of contact:
- Ava McBeth, Clinical Administrator;
- Faiza Hassan, Accounts Assistant;
- Michaela Ward, Patient Experience Coordinator;
- Cara Preston, Assistant Psychologist;
- Lauren Morrison, Lead Administrator;
- Morgan Laidlaw, Clinic Care Advisor;
- Tayler Glen, Clinical Care Advisor.

(External)
Dr Alan Cross, Consultant Psychiatrist (ADHD Assessment) - I still need to do a full review of Dr Cross alone, but during the assessment he was patient, professional, and thorough in his assessment, able to offer explanations of symptoms and common experiences. Going into the assessment I wasn't 100% convinced I suffered from what was being assessed. I brought a family member to corroborate symptoms/experiences from childhood, offer additional information. Both myself and the family member each filled out a thorough questionaires in advance which Dr Cross was able to go through the results with us alongside a family medical history.

Dr Szymon Zimirski, Consultant Psychiatrist (medication reviews) - since my diagnosis came with a medication recommendation, Dr Zimirski has conducted my medication initiation and subsequent reviews. During these he has been diligent, patient, friendly and honest. Due to family medical history, he did the right thing and requested I have blood tests done before initiating medication. During reviews he has been a great resource to have. Eventually, I would hope to transition to GP Shared Care. If this isn't possible, I'd be happy to stay with Diverse Diagnostics and Dr Zimirski.

Upsides:
- Credentials: HIS Regulated, Accepted by NHS & HSE | GMC & IMC Registered Consultant-Psychiatrists.
- Assessment Diagnosis thoroughness: able to walk me through what I need for the appointment, or what would be handy to have (e.g. a person who knew you from childhood who could corroborate/offer additional info). I was uncertain whether certain documents would help. DD staff were able to attach documents to my files for review by assessor (consultant psychiatrist). Following diagnosis staff offer an aftercare call to go through outcome with you.
- Staff: friendly, professional, proactive, patient.
- If I require appointment reschedules they're able to offer to explore additional availabilities.
- Local organisation: I've heard that it can be better to have a clinic based locally as opposed to elsehwere in the country. DD are based in Bearsden, Glasgow, which when eventually attempting Shared Care with the NHS may be more helpful. Additionally, they are credited by HIS which is relevant for the Scottish based patients.
- Ethics: my only concerns have been from the stories I hear about edge-case clinics in the news where everyone is getting a diagnosis for this. In no uncertain terms have staff been pushy, insisting, selling me on anything, etc. There are options available. Staff can help explain what these are, help clarify any follow-up queries, offer additional psychoeducational resources. As far as I can attest to my interactions, the staff and their consultant psychiatrists have came across as you would hope if you were uncertain about symptoms about getting a diagnosis and if recommended what treatment options are available, such as medication/therapy.

Downsides:
- Costs: I have no private health insurance. Have to pay out of pocket and is a bit expensive. However, if you're recommended medication & stabilised on it medication review meetings become less frequent unless you need it. Consequently, costs come down.
- Website/fees: fees of individual items (e.g. Assessments/Medication Reviews) are available. However, could be helpful to have a monthly estimator/calculator/tool to visualise monthly or recurring costs. (DD staff are helpful at explaining cost breakdowns in advance of committing to anything).
- Although financing options are available, the interests rates were a bit steep for me (might not be a DD problem so not going to hold it against them).

5/5 stars because downsides I've listed might not bother other people.

Excellent team, all staff members are both knowledgeable and understanding to the needs of a neurodivergent person. From my family member researching the best clinic to discuss assessment to having medication reviews and receiving my prescription via a signed for Royal Mail Delivery this is a fine tuned facility that is supporting many individual's.
I can highly recommend Diverse Diagnostics!

This was a really positive experience listening to Robyn’s reassuring,calm approach and guiding us through the process.