Diversediagnostics Opiniones 

468
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Everything about our experience with Diverse Diagnostics was a very professional and they were a absolute pleasure to deal with. They explained everything in detail beforehand and was available to ans... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff at all points of contact were easy to get in touch with and very kind. My assessment was broken up into two interviews which the assessor was happy to arrange around my workday, and the entire p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a 15 minute consultation with Toni and a follow up phone call after the consultation and she was brilliant. I really felt like she understood everything I was saying and was able to validate how... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The intake assessment was quite thorough, which I thought was great. Amy Duncan was lovely to talk to, and dealt with the more sensitive topics that can come along with ADHD very well. I appreciate th... Ver más

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4,7

Excelente

TrustScore: 4.5 sobre 5

468 opiniones

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1 estrella

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4,7

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303 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Great experience with Diverse…

Great experience with Diverse Diagnostics.
Quick replies, very knowledgeable staff, and extremely accommodating when it came to booking and rearranging appointments. Everyone I dealt with was friendly, helpful, and made the whole process feel much less stressful.

I’ve already recommended Diverse Diagnostics to several people who are struggling to get answers or a diagnosis through the usual routes. Going private can be expensive, but in my experience it was absolutely worth it for the level of care, support, and outcome I received.

14 de marzo de 2026
Opinión espontánea
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Respuesta de Diversediagnostics

We’re so pleased to hear you had a smooth and supportive experience with our team. Thank you for your thoughtful review and for recommending us to others, it means a lot.

Valorada con 4 estrellas sobre 5

Had a consult call a few days ago which…

Had a consult call a few days ago which left me feeling extremely validated. Spoke with Robyn who could not have been any kinder, more supportive and informative. Have since booked my assessment and received all necessary forms required in a timely manner. Giving 4 stars as I have not yet had my assessment so cannot speak on the process yet, but overall could not fault the support so far!

11 de marzo de 2026
Opinión espontánea
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Respuesta de Diversediagnostics

Thank you for sharing your experience. We’re pleased to hear you’ve felt supported and that everything has been handled promptly. We look forward to guiding you through the next steps.

Valorada con 5 estrellas sobre 5

A* Service

Had my assessment two weeks ago, with Dr Dantanarayana. He was simply wonderful, the kindest gentleman who listened to every word I said, with empathy and understanding.
If you’re in two minds whether or not to go ahead….just do it.
Diverse Diagnostics have been incredible from start to finish, every email and query answered. I wouldn’t hesitate to use them for anything in the future, should it be needed.

13 de marzo de 2026
Opinión espontánea
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Respuesta de Diversediagnostics

Thank you for your wonderful feedback. We’re delighted to hear you had such a positive experience and that Dr Dantanarayana provided such kind and supportive care.

Valorada con 3 estrellas sobre 5

Some staff mainly accounts team are a…

Some staff mainly accounts team are a bit rigid and quite removed from the human touch. I’ve never missed a dose or payment but unable to work with how I get paid.

9 de marzo de 2026
Opinión espontánea
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Respuesta de Diversediagnostics

Thank you for sharing your experience. We’re sorry this aspect of your experience didn’t meet expectations. Please get in touch with us to explore our payment process further.

Valorada con 5 estrellas sobre 5

Excellent service, understanding and very compassionate

I have had an excellent experience with Diverse Diagnostics. Their administrative team has been very helpful, and in my medication reviews, I have felt cared for and listened to, which has been a stark contrast to what I have experienced in other medical-related appointments. Thank you very much to all the staff who work incredibly hard to assist their patients and support them throughout the journey, and for being kind, compassionate and understanding, especially about ADHD, which I feel is vastly misunderstood by most people.

9 de marzo de 2026
Opinión espontánea
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Respuesta de Diversediagnostics

Thank you for sharing your experience. We’re glad to hear you felt cared for and understood, and we’ll be sure to pass your kind words on to the team.

Valorada con 5 estrellas sobre 5

Today i feel as though Rebekah saved me from 38 years of suffering.

Today I spoke to Rebekah, the kindest soul, allowed me to open up and for the first time in my life o felt like I was talking to someone who made me feel like I was sane and normal and allowed me to cry and vent about my struggles. After 2 really bad days, she was able to help my mind settle and show me there is light at the end of the tunnel, today we booked my assessment and it’s honestly such a huge weight off my shoulders. Thank you.

6 de marzo de 2026
Opinión espontánea
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Respuesta de Diversediagnostics

Thank you for sharing such a heartfelt review. We’re so pleased to hear that Rebekah was able to support you in such a meaningful way. We’ll be sure to pass on your kind words, and we’re glad you’re feeling reassured moving forward.

Valorada con 5 estrellas sobre 5

My daughter had all the traits of ADHD…

My daughter had all the traits of ADHD and possibly ASD .After dealing with Diverse Diagnostics I was very happy as most other places had tried to push the test for ASD (very expensive).But this was not the case with Diverse .DR Coates was absolutely amazing with us and our daughter throughout our assessments and also answered over inclines we had .I will be back when it’s time to go down the road of medication with my daughter .

25 de febrero de 2026
Opinión espontánea
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Respuesta de Diversediagnostics

Thank you for sharing your experience. We’re glad you felt the process was handled with care and transparency, and that Dr Coates provided such excellent support.

Valorada con 5 estrellas sobre 5

Great all round service

Customer service is excellent. Quick response to queries and informative. Sessions with therapists really useful and made an effort to relate to my son personally, thank you all!

4 de marzo de 2026
Opinión espontánea
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Respuesta de Diversediagnostics

We appreciate your review and are pleased our team could respond quickly and provide useful, personalised support for your son.

Valorada con 5 estrellas sobre 5

A great service!

My two children are patients of Diverse Diagnostics. We've been using the service since 2022, after previously using a different ADHD service that was both unreliable and unhelpful.

I believe we have been patients since the company first formed, and as it has grown we have seen many new protocols put in place to ensure the smooth running of the business and prescribing services. There were a few hiccups to begin with, however things run well now.

I had an issue with one of the professionals who was to diagnose one of my children and the Director of the company personally took on my 'complaint' and dealt with the diagnosis herself. I was greatly reassured by this.

The new(er) prescribing company is good if you are at home most of the time. Prescriptions arrived pretty much the next day, however they do have to be signed for which doesn't work for my particular circumstances. Therefore, I get my children's medication delivered to a local pharmacy, which means wait times are a little longer but more convenient for picking up in my own time.

The advisers who I have liaised with are all pleasant, helpful and answer in a timely manner. I have no problem emailing to ask for help, resources or because I have accidently deleted an email that I needed!

Having diagnoses and medication have greatly benefitted our family - we were massively struggling before, and now we can mostly manage with other interventions in place.

Life isn't as hard as before and I only wish we could have used the service much earlier than we did.

If you are wondering whether to approach Diverse Diagnostics, I'd say go for it. There was no hard sell after the 15 minute consultation call and it could change your life!

4 de marzo de 2026
Opinión espontánea
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Respuesta de Diversediagnostics

We really appreciate you taking the time to share your experience. It’s wonderful to hear how much things have improved for your family, and that you’ve found our team helpful and supportive throughout. Thank you also for your valuable feedback as we continue to grow and improve.

Valorada con 5 estrellas sobre 5

Service was quick

Service was quick. Right from my first contact until now. Morgan was very efficient.

3 de marzo de 2026
Opinión espontánea
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Respuesta de Diversediagnostics

We appreciate your review and are glad the process was smooth and efficient from start to finish. We’ll be sure to pass your kind comments on to Morgan.

Valorada con 5 estrellas sobre 5

Robyn was very friendly and made the…

Robyn was very friendly and made the process seem a lot less daunting and much more comfortable.

2 de marzo de 2026
Opinión espontánea
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Respuesta de Diversediagnostics

Thank you for your comments. We’re glad Robyn was able to support you in making the process feel more manageable.

Valorada con 4 estrellas sobre 5

Highly recommend

I was given an appointment within a matter of weeks. Admin staff were great with keeping in touch and explaining the whole process. Assessments were thorough. Only downside was the overall cost.

30 de enero de 2026
Opinión espontánea
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Respuesta de Diversediagnostics

Thank you for your kind feedback. We’re pleased to hear you had a positive experience with our team and found the process thorough and well communicated.

Valorada con 1 estrellas sobre 5

Money over customers

I have been with Diverse diagnostics for some time now. I had a major issue leading from my last appointment that I was misinformed information and I turned up at my GP for tests that diverse hadn’t communicated to them. I called diverse to query but they couldn’t answer why. It isn’t the first time my GP wasn’t communicated from diverse. You pay a lot of money for your diagnosis at least you can ask is to follow up notes to your GP. Once this happened I had complained as I wasted a half days holiday at work and cost of fuel to go from work to the GP. Everything they asked I followed as quick as I could. Whether it was my ECG or other tests, they asked, I jumped. I called and complained after having to speak to multiple people I asked to speak to someone senior. -all I was given was the leadership team manager. They tried to be helpful but what would’ve been more helpful is if she hadn’t called as it made me more irate than previously. I deemed my previous appointment wasn’t met to its standards and for not following through on the information to my doctor I asked for a refund of that appointment, all I was offered was £25 reduction to a nurse one instead. A huge insult into what was asked. Up until then I had never missed an appointment paying out over £2000. I’m due another 3 appointments at least that will be a total of additional £600. I’ve never disputed to paying any of this if the service is met. The company cares more about money than fixing anyone with mental health. They are profiting heavily over our broken NHS and care little about who they are treating. Shop around before you even consider giving them a call. Good luck if you do.

22 de enero de 2026
Opinión espontánea
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Respuesta de Diversediagnostics

Thank you for your feedback and for taking the time to speak with us directly regarding your concerns. We’re sorry to hear that parts of your experience caused frustration, particularly around communication and coordination with your GP. As part of safe prescribing and ongoing monitoring, additional checks and precautions are sometimes required throughout treatment. We’re glad we have been able to continue supporting you moving forward, and if there is anything further you would like to discuss, please contact our team directly.

Valorada con 5 estrellas sobre 5

Supportive staff and positive experience

From our first phone call with Toni to the initial 15 minute consultation with Cara we had confidence that all the staff cared and wanted to help our child and us as a family. The assessment process was extremely comprehensive and we felt very well supported by Dr Tomus. We feel that we are moving in a positive direction, guided by the knowledgeable staff who are always available to answer any questions.

23 de febrero de 2026
Opinión espontánea
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Respuesta de Diversediagnostics

Thank you for taking the time to share your experience. We’re glad to hear you felt supported and reassured from the very beginning, and that Toni, Cara and Dr Tomus helped guide your family through the assessment process with care and clarity.

It’s encouraging to know you feel confident moving forward with the support of our team.

Valorada con 4 estrellas sobre 5

Very responsive staff

Staff have been very helpful and responsive to communications. There was a minor issue with an appointment, but it was resolved within a very short timeframe.

23 de febrero de 2026
Opinión espontánea
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Respuesta de Diversediagnostics

Thank you for your feedback. We’re glad to hear our team has been responsive and helpful, and that the appointment issue was resolved quickly once identified.

Valorada con 5 estrellas sobre 5

Robyn was lovely

Robyn was lovely, she put me at total ease and I felt encouraged in my pursual of the ADHD diagnosis. She was also very informative.

21 de febrero de 2026
Opinión espontánea
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Respuesta de Diversediagnostics

Thank you for your feedback. We’re glad to hear Robyn helped you feel comfortable and supported, and that the information provided gave you confidence moving forward with the assessment process.

Valorada con 5 estrellas sobre 5

Brianna Murray was positively...

Brianna Murray was positively communicative and timely in resolving my query. Whilst personally frustrated in relation to my concern, Brianna's willingness to do the 'figuring out' resolved much of these feelings. My issue was resolved in some half day.

17 de febrero de 2026
Opinión espontánea
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Respuesta de Diversediagnostics

Thank you for your feedback. We’re glad to hear Brianna was able to communicate clearly and resolve your concern promptly, particularly during what sounds like a frustrating situation.

Valorada con 5 estrellas sobre 5

Peace of mind

Struggled for years to understand my mind and how I perceived things, thought I was mad or so but wanted to clarify things, this crowd provided professional ways to help me, very understanding and very open minded, now I have my answers it feels like a weight has been lifted and I can finally move on with life understanding life in a better way now with they're help, highly recommend to anyone, it has gave me peace of mind and I am truly thankful for everything they have provided for me.

17 de febrero de 2026
Opinión espontánea
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Respuesta de Diversediagnostics

Thank you for sharing your experience. We’re glad to hear you felt understood and supported throughout the process, and that gaining clarity has helped you move forward with greater confidence and peace of mind.

It’s encouraging to know our team’s approach made a positive difference during what can often be a very personal and challenging journey.

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