DLG Auto Services - Aldershot Opiniones 

403
TrustScore: 4.5 sobre 5

4,5

Holder Road, Unit 5, Blackwater Valley Industrial Park, GU12 4PQ Aldershot, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very friendly team. It is true that it took two whole weeks to repair the car, however they have a huge amount of cars on the forecourt. My car looks as good as new and they cleaned it inside and o... Ver más

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Valorada con 3 estrellas sobre 5

Not the greatest garage i have used put an all weather tyre on my car after accident repair all the rest were regular tyres only found out at my MOT

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Valorada con 5 estrellas sobre 5

From the first contact to the last, DLG's drivers, repairers and admins took the stress completely out of the repair part of a nuisance insurance claim. They delivered the courtesy car and our pristi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from start to finish. They called me about half an hour after I reported the accident I’d been involved in to Direct Line, to arrange collection. Explained all that would happen and... Ver más

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Información sobre la empresa

  1. Tienda de reparación de automóviles

Escrito por la empresa

DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.

5 year guarantee

5 year guarantee provided on all work

We provide a 5 year guarantee on all of our repairs.

Información de contacto

  • Holder Road, Unit 5, Blackwater Valley Industrial Park, GU12 4PQ, Aldershot, England, Reino Unido

  • 0345 3015087

4,5

Excelente

TrustScore: 4.5 sobre 5

403 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(403)

494 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

My car was involved in a car accident…

My car was involved in a car accident and it was pretty smashed in but they manage to save it and fix it and now it looks brand new. They were very kind and contacted me as soon as my car was finished and organised for it to be delivered back to me. Great service

16 de abril de 2024
Valorada con 5 estrellas sobre 5

Accident damage

Great service. From collecting my car to returning it. More importantly the repair and level of finish is excellent.
Communication was good I was kept informed and up to date regularly

Thank you

16 de abril de 2024
Valorada con 4 estrellas sobre 5

Great customer service, fantastic repairs.

Great customer service, great communication, would have given 5 stars but l had to contact DLG to find out when my vehicle would be returned as their vehicle tracking system was not working ( and still isn’t). Told it would be ready but it wasn’t completed until the following day after l had terminated the hire of the replacement vehicle. Overall very satisfied with the repairs though. Would never have known my car was damaged.

10 de abril de 2024
Valorada con 5 estrellas sobre 5

Excellent Repairs and Customer Service

DLG completed the body work on our Mazda, the whole team are very efficient and helpful. The job itself was carried out to a extremely high standard and we were kept updated throughout the whole process. We are very pleased with the work carried out. Thank you.

25 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

DLG Performance is way above the norm in this sector

Following an insuraance claim DLG were excellent. Wrote to me advising process, picked up my car from20 miles away - very professional pick up team. Wrote to me advising all the listed issues on the Computer - this was totally unexpected and of great use to me. They sent me the computer printout ! WOW. They obtained a very scarce part brand new OEM and fitted it in quick time. Kept me posted all the way. Asked if i wanted anything else doing, Delivered my car back on time to me with notice and again a very professional delivery team. As the retired Senior manager of a Global IT Company I have to give credit where it is due and I would award DLG 100/100 and I had never heard of them before this repair but i will use them again privately. Ps I was a BSI trained Company auditor and praise is not issued unless fully deserved

26 de marzo de 2024

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