Phil from Fix Auto in Northwich turned a very negative experience (being crashed into) into an extremely positive one! I can’t thank him enough. His customer service skills are impeccable and he kept... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Phil from Fix Auto in Northwich turned a very negative experience (being crashed into) into an extremely positive one! I can’t thank him enough. His customer service skills are impeccable and he kept... Ver más
La empresa ha respondido
Took my car to Jack last week due to faulty wrap on my car, asked for a price to paint it instead. Jack was very helpful and advised that he can polish my car up so I wouldn’t need to paint it costin... Ver más
Had to have a rear tailgate scratch repaired, tried a more local Volvo Approved bodyshop who didn’t bother to reply for two weeks… Fix replied by return, were helpful and friendly. Repair excellent... Ver más
La empresa ha respondido
Great customer service - the phone calls to keep me updated about what was happening with my car and the repair were really helpful and a stand out feature from this company. Even when there were del... Ver más
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Escrito por la empresa

Lyndale House, Ervington Court, LE19 1WL, Leicester, Reino Unido
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Took my car to Jack last week due to faulty wrap on my car, asked for a price to paint it instead. Jack was very helpful and advised that he can polish my car up so I wouldn’t need to paint it costing thousands.
Collected the car today and it’s absolutely immaculate, the wrap is shinning no more horrible marks on it. He also went the extra mile and polished up my rear lights that had fogged up also was happy with the price charged for the amount of work done. Really happy and will definitely return if I ever need more work
Staff were helpful, approachable and patient with questions and explanations. Emails were informative and kept us up to date. The car was collected and delivered to our door and the result was first class. The company's 'human' approach is reassuring and makes a lasting good impression.
the two girls DEEand Lorna kept me informed all the way through the repair first rate job the work on the car was fault less john
All departments I dealt with were professional and really looked after the customer and kept them informed every step of the way.
Excellent service, would highly recommend.
My experience with this company was very positive, I was kept up to date with my cars progress and the staff were very helpful and professional.
Great customer service - the phone calls to keep me updated about what was happening with my car and the repair were really helpful and a stand out feature from this company. Even when there were delays to the work due to waiting for parts I was kept fully informed.
I however was disappointed that when my car was returned to me the two rear tyres showed low pressure and it had been clearly driven back to me with the alerts for low tyre pressure.
Great customer service! From the drivers who collected and returned my car to the staff in the office, the whole team were so friendly and helpful! It made such an unfortunate situation much more positive. Thank you Fix Auto UK.
Excellent service from Fix Auto West Kensington. Car was repaired quickly, and I was kept informed throughout the entire process. Highly recommend!
Great communication, very pleased with the results of the job
My car was involved in an accident and these guys came through and sorted my car out! They were always contacting me with updates. I didn’t have to do anything - they came collected my car and brought it back to me within a week! My car came back absolutely immaculate, very clean and smelling fresh!! The damage was fixed and now my car looks like it’s new again! 10/10 and would highly recommend!
bad spray job, dust under paint and orange peel pitting, Scratch protector stickers (colour coded) wasn’t replaced properly. Second time the car wasn’t painted at all.
Another reason why my car have a orange peel pitting is there is a scrap yard just right next to Fix Auto in Portsmouth.
Also the driver who delivered my car on Friday 10th April 2026 just before 3pm laughed at my face, when I complained the leather arm rest is now scratched inside the car. It wasn’t there before.
Over all very bad experience with this garage. Very poor customer service with Fix Auto Portsmouth. I wouldn’t choose it myself. It was recommended by my car insurance company.
Work completed to a high standard, completed the work in the specified time frame as discussed. Friendly and helpful, kept me up to-date with the progress of the repair, would definitely recommend.
Very efficient service, communication great. My car looks as good as new after my little argument with a Tesla 😩
Excellent service. I was surprised how perfect my car looked. Dee and Lorna were extremely helpful and professional, keeping me up to date with progress.

Respuesta de Fix Auto UK
Excellent service. Received regular updates during the week they had my car and the work undertaken was 1st class. Would highly recommend:)
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.