They did a wonderful job and were very nice to deal with. They also cleaned the car before returning it. However, after getting my collection date and an e-mail confirming they would come for the car... Ver más
La empresa ha respondido
Cunninghame Road, Clyde Industrial Estate, G73 1PP Glasgow, Scotland, GB
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They did a wonderful job and were very nice to deal with. They also cleaned the car before returning it. However, after getting my collection date and an e-mail confirming they would come for the car... Ver más
La empresa ha respondido
Initially all going well re repair, car returned though missing mirror cover. So sent back and to be fair they were quick to provide courtesy car and sort problem. Staff helpful, apologetic too and co... Ver más
My car was sent here by Churchill Insurance for accident damage repairs. Good service with regular updates from the staff in branch. Had a few issues with my car after the initial repair, but all w... Ver más
La empresa ha respondido
My car needed a new wing, bumper and headlight after being in a crash.. Was initially told that my car could possibly be written off due to it being 13 years old.. But this dream team worked their mag... Ver más
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee provided on all work
Cunninghame Road, Clyde Industrial Estate, G73 1PP, Glasgow, Scotland, Reino Unido
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Our car was picked up quite quick after the accident. The car was away for two weeks during which time we had a courtesy car. When we recieved our car back it was in pristine condition.
DLG had done an exceptional job repairing the vehicle.
I would have given the company five stars if they had left our original number plate on our car.
There was no damage on the front of the car so I'm assuming the number plate was changed just to advertise DLG on thier plate. Other than this I would recommend anyone to use DLG.
I found the person on the phone very helpful.
The car was collected and delivered back on time.
The damage was expertly repaired. Many thanks.
This was important because it is needed to transport my wife who is disabled and unable to walk or speak.
My car collected on time and professionaly repaired.
Delivered exactly what was promised with great service.
Insurance claim, kept up to date at all stages while car getting fixed
Vehicle arrived promptly and in excellent condition. Staff friendly and helpful whenever they could be.
Paint didn't match door gaps were bad Paint on door rubbers really bad workmanship still haven't got car back wish it was up to me were car got fixed would not have went there

Respuesta de DLG Auto Services - Glasgow
Car collected from accident site promptly with excellent communication with driver and timings. Updates from company regularly during repair and mechanics went above and beyond to get my car sorted. Repair very high standard and body work repair immaculate. Would highly recommend
Great customer service and the repairs were first class
Very efficient service and great workmanship. From first notification pickup information given return of car. Date estimated was beaten. Car looking great. Great job overall
Did what they said they would do when they would do it. Kept us fully updated with progress of works being carried out. When we had to change delivery date of our car they were v helpful in meeting our altered schedule. First class service.
From start to finish this company was professional, they kept me informed of all stages of repairs. I would thoroughly recommend them.
I had no issues at all. I was kept updated at all times.
Would recommend.
Faultless service,first class repairs and top class service
For this company, replacing the rear bumper is a problem. They can't even do it well.

Respuesta de DLG Auto Services - Glasgow
Prompt collection of car and repairs completed five days ahead of schedule. Kept informed of progress. Very professional.
This is a great company to get repairs done. Kept well informed and had a good job done through insurance. Was given a date when vehicle would be finished and got bat a week ahead of that date. I have no hesitation in giving this company a 5 Star review as everything was excellent. Well done dog autos Glasgow
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