We got our car back today from DLG Auto Services. They did a fantastic job of repairing our car. Every member of the team was friendly and professional. The service was quick and efficient and complet... Ver más
La empresa ha respondido
Pilsworth Road, Unit P5, Heywood Distribution Park,, OL10 2TT Heywood, England, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
We got our car back today from DLG Auto Services. They did a fantastic job of repairing our car. Every member of the team was friendly and professional. The service was quick and efficient and complet... Ver más
La empresa ha respondido
I was contacted very quickly following my accident & discussion with my insurance company. My car was picked up swiftly, I was contacted with regards to the work that would be carried out & asked for... Ver más
La empresa ha respondido
Excellent service from DLG Auto Services after an accident. I was contacted quickly and arrangements made to collect my car. It has been returned today, ahead of original schedule. At each stage the s... Ver más
La empresa ha respondido
My car was hit by another driver 10 days before Mot due. These guys collected my car and I explained about the time sensitive MOT. Tim said would put a rush on it and my estimated repair changed from... Ver más
La empresa ha respondido
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee provided on all work
Pilsworth Road, Unit P5, Heywood Distribution Park,, OL10 2TT, Heywood, England, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Respuesta de DLG Auto Services - Heywood
Excellent service from start to finish.
The car was repaired quickly and the repair work was excellent.
Car looked like new when returjhned. Unfortunately the courtesty cars supplied were ynsuitable - so I was without a car for 2-3 weeks and as I can;'t walk far - it was inconvenient. I can't fault the work done on my Skoda Yeti - it looked great when returned.Stadff wwere always courteous and helpful.
Everything was great from beginning to the end Keep yp the good work everyone!!
Great service kept updated on repair car came back nice an clean looks to gave bee polished aswell thank
DLG in my case were excellent in dealing with my car damage. From start to finish, they kept me informed throughout. Friendly and efficient customer staff.
I was kept up to date of my repair status throughout and the workmanship was phenomenal
Excellent service and repair - kept in the loop from start to finish - staff were nice and the repair was good
WOW and I mean WOW WOW. If every company in the UK run their company like DLG Autos in Heywood, then we would be world beaters and in a far better place than we are now. I have never known a company to be so amazing in every way. Customer Service is impeccable, duty of care of vehicle, also impeccable. I even had reason to visit the site and witnessed first hand all of this and it also appeared that everyone their enjoys working for them too. Thank you DLG Autos in Heywood for your outstanding care and attention.
Excellent communication. Great app that kept me updated, very professional and quick. Brilliant job, would recommend to everyone. Well done.
I had to have my car repaired after someone reversed into it. This company was chosen by my insurance.
They kept me informed all the way through the process. From picking up the car to delivery back to my house. The repair was amazing, you would never know that it had been damaged or repaired. Michael (I think that was his name) who picked up my car and returned it was lovely. He was very polite and knew what he was doing. He made me feel like my car was in good hands. Cannot fault this company at all!
The overall experience was very good. It was good to be able to track the progress of the repair and the projected date of completion. The repair itself was first class and handed back as new.
One small complaint that stopped me giving 5 stars it was returned to me dirty.
It was a great service and we can keep tracking of our repairs online
Brilliant. Collected, repaired and delivered back with no fuss whatsoever. A decent courtesy car and they had it delivered back well within a week. I recommend these people highly
Car was picked up when said and delivered back after repairs done no problems
Every thing was easy and straightforward, no complaints, looks a super job.
Easy to use online. Call back to organise courtesy car and ours to pick up prompt. Kept informed throughout repair and excellent job. Highly recommended.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.