DLG Auto Services - Wakefield Opiniones 

480
TrustScore: 4.5 sobre 5

4,3

Ripley Drive, Normanton Industrial Estate, WF6 1TZ Wakefield, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was kept in touch with the ongoing repair at all times and the collection and delivery service was excellent. Iwas very pleased with the end result.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I'm so pleased that my car was repaired by this company. Great service from the start, from collecting my car, leaving me a decent courtesy car and keeping me updated along the way. My car was return... Ver más

Valorada con 5 estrellas sobre 5

Vehicle collection and return service very convenient and well executed. Car repairs completed to our full satisfaction and within the estimated time span. Car returned in a clean condition. Very plea... Ver más

Valorada con 5 estrellas sobre 5

I couldn't recommend these guys enough they've done an outstanding job on the repairs of my car after a crash, all the bodywork alignment is perfect, the paint is perfect. Great communication from sta... Ver más


Información sobre la empresa

  1. Tienda de reparación de automóviles

Escrito por la empresa

DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.

5 year guarantee

5 year guarantee provided on all work

We provide a 5 year guarantee on all of our repairs.

Información de contacto

  • Ripley Drive, Normanton Industrial Estate, WF6 1TZ, Wakefield, Reino Unido

  • 0345 3031704

4,3

Excelente

TrustScore: 4.5 sobre 5

480 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(480)

474 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Good work but excuses to only do half a job

What they did was well done but only did half of the damage and I was told it would be cleaned and valetted but it wasn't.

10 de diciembre de 2024
Logotipo de DLG Auto Services - Wakefield

Respuesta de DLG Auto Services - Wakefield

We appreciate your feedback and understand your disappointment that the cleaning and valet services were not completed as promised. We strive to provide a thorough and satisfying experience for all our customers. We will take your comments into consideration to improve our services in the future.

Valorada con 5 estrellas sobre 5

Professional and Helpful.

Right from the start Direct Line took the stress out of the situation and dealt with everything. They kept us informed of how things were going and collected, repaired and delivered the car on the date and time specified. The repairs were excellent.

10 de diciembre de 2024
Valorada con 5 estrellas sobre 5

Super speedy, very friendly and amazing work

Was contacted on the same day as my insurance claim logged (a Wednesday) was booked in for the following Monday and car was back by the Friday. Repair work very good, lots of updates during the process and a lovely clean at the end. Thank you 😊

6 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

DLG Auto Services Wakefield

I was given a time slot for when my car would be picked up from my home. They arrived as stated. They kept me updated by txt & phone calls over the two weeks they had my car in for repairs. They seem a very professional, reliable company. My car was brought back to my home at the time we agreed upon. All good.

23 de octubre de 2024
Valorada con 5 estrellas sobre 5

Repair to my golf GTD

Had a great experience with the company when my car was reversed into they collected it did the job which was to a very high standard.i had a warning light that came on took it back and they sorted it straight away. the staff were very helpful while I was waiting for the warning light to be sorted plus a 5 year guarantee on the paint work 👍🏻

15 de noviembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Brilliant company

Brilliant company, arranged pick up, kept me informed all through the repair process. Very fast. Only thing that stopped me giving 5 stars was when I received a message to say the repair was complete & they would call to arrange dropping my car back off, they didn't so I spent 2 days trying to get through to arrange myself.

29 de octubre de 2024

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