DLG Auto Services - Warwick Opiniones 

501
TrustScore: 4.5 sobre 5

4,7

Lock Lane 15, CV34 5AG Warwick, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Would highly recommend this Company they took charge of everything from start to finish very friendly courteous service. Kept me informed about collection delivery and ongoing repairs. Car came back i... Ver más

Valorada con 5 estrellas sobre 5

Having driven for many years and never had an accident, I was very nervous about having my car repaired and got very anxious with the thought of arranging the process. I cannot speak highly enough ab... Ver más

Valorada con 5 estrellas sobre 5

Experience was seamless. My insurance company dictated the repair and respray was done by DLG Auto Services. Contact was made very quickly by them and the repair booked in. Replacement car provided... Ver más

Valorada con 5 estrellas sobre 5

We took our car to a local bodyshop in Leics and they were full of doom and gloom; saying replacement parts would be months. DLG was the insurance company nomination, they collected and delivered our... Ver más


Información sobre la empresa

  1. Tienda de reparación de automóviles

Escrito por la empresa

DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.

5 year guarantee

5 year guarantee provided on all work

We provide a 5 year guarantee on all of our repairs.

Información de contacto

  • Lock Lane 15, CV34 5AG, Warwick, England, Reino Unido

  • 0345 878 5599

4,7

Excelente

TrustScore: 4.5 sobre 5

501 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(501)

674 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Dear DLG Auto services

Dear DLG Auto services, just wanted to say a big thanks for turning my van around so quickly! Being a window cleaning service it would have been such a delay in getting my work done. Brilliant work, came back nice and clean too.

30 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

All round excellent

All round excellent. Car picked up from home. Kept me informed about progress via internet. Repaired and returned in a week. All great service. Thank you.

23 de abril de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Car repaired well but not cleaned to same standard.

Car repaired really well. Can’t tell the difference between old and new parts. Superb work. Interior was supposedly cleaned though it looked like someone quickly went around with a hoover leaving lots of dust behind. My car was quite dirty and used though, but still, it was supposed to be cleaned to a high standard and I went over it with my own hoover when it was returned. This is why only three stars not five.

25 de abril de 2025
Opinión espontánea
Logotipo de DLG Auto Services - Warwick

Respuesta de DLG Auto Services - Warwick

We appreciate your feedback and are glad to hear that the car repair was done to your satisfaction. We strive to provide a high standard of service and are disappointed to hear that the interior cleaning did not meet your expectations. We will take your comments seriously and use them to improve our cleaning procedures. We value your business and hope you will choose us again in the future.

Valorada con 5 estrellas sobre 5

Excellent service

From the start I was kept informed of when my car was to be collected and the work necessary to repair the damage. The chap who came to collect my car was very friendly and when it was returned, it was parked on our drive and the keys posted through the letterbox as I was out. Overall, we received excellent service and the process was made as painless as possible.

24 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Impressed with repairs by DLG Warwick

DLG collected my car from home on Tuesday, they kept me upto date with the ongoing repair process. Fortunately the damage wasn't too bad. On Friday, they called me to say all the repair work was done and my car was ready to be returned. I chose to collect it myself Saturday morning. The repairs are superb, you can not tell there was ever any damage. Plus, they gave my car a clean. Very pleased with the service.

5 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

All ends well! …

Very thorough in providing information regarding collection of damaged car, regular communication regarding on how the repairs were going and then delivery of repaired car. The repair itself seems faultless and it was also completely valeted too! Great job.

8 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Repair

Car went for a repair. Great job and clear consistent communication throughout. Thanks for a great service

8 de abril de 2025
Opinión espontánea

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