D'Luxe Prints Opiniones 

147
•
TrustScore: 3.5 sobre 5

3,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Best place to order prints or even customise your own and add the picture yourself, good delivery time. Love my prints from here, they are currently on my wall and they are perfect, good quality. Dont... Ver más

Valorada con 5 estrellas sobre 5

✨ Amazing art that speaks to your soul! ✨ Whether you’re after inspiration for yourself or a beautiful gift for someone special, D’Luxe Prints has something for everyone! 🎨🖼️ 💥 Huge v... Ver más

Valorada con 1 estrellas sobre 5

Can't give zero stars! Placed order and despite numerous emails stating order was being prepared or on its way, it never arrived. One noncommittal response from Customer Service and then nothing agai... Ver más

Valorada con 3 estrellas sobre 5

The prints are amazing but I forgot to put in the discount code & they wouldn’t let me cancel the order & re-order with the discount code. Then parcel was held up due to works being carried outside of... Ver más

Información sobre la empresa

  1. Tienda de pósters
  2. también en la categoría
  3. Tienda de decoración e interiorismo
  4. Tienda de grabados y letreros
  5. Tienda de mobiliario para salones
  6. Tienda de papel tapiz

Escrito por la empresa

Stylish and Affordable Wall Art For Your Home Or Workspace.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

147 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,6

Todas las opiniones

(147)

13 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 1 estrellas sobre 5

Stay clear

Ordered 2 personalised mugs before Christmas. Received order number after payment. No order received. Emailed the company on the 1st February asking for a refund and received no reply.

14 de diciembre de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Print issue resolved

Had a small issue with the print. This has now been resolved and refund received. Thank you.

26 de enero de 2024
Opinión espontánea
Logotipo de D'Luxe Prints

Respuesta de D'Luxe Prints

Further to the below, your order has been refunded. I’ve checked and we’ve had no return request regarding your order on the website but you can now dispose of or donate the print to charity.


Can you share your order number please as we have no order in this name and definitely don’t ignore customer emails. We have a returns policy on the website and all customers can request a return on prints for a full refund and we have no outstanding return requests. If you do have an order from us and are unhappy then we’re more than happy to issue you a full refund but we’d need the name used to make your order. Thanks

Valorada con 5 estrellas sobre 5

Satisfied customer

After reading these reviews I was a little sceptical on ordering. However, I ordered anyway and recieved high quality prints. They are exactly as advertised. The delivery time and delivery correspondence was on point too. I am a happy and satisfied customer who will be ordering again.
Keep up the great work

15 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely beautiful quality prints

Absolutely beautiful quality prints.

I’m so happy with how they look in my kitchen. They sent two different colour prints at no extra cost to make sure I liked the beige that I had asked for. I will definitely Be recommending to friends and family and will be ordering again soon.

Thank you x x

2 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

HELP!

HELP!! ordered prints so I happy with them awful awful quality I’ve emailed the company twice for a return addresss no answer I refuse to get stuck with these and not getting my money back REPLY TO ME NOW

18 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant

Ordered pictures 2 days ago , and being delivered today , fastest delivery ever , customer service was exceptional

16 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Refusing refund

Received prints, weren’t what I expected and different to online look, retuned them within the guidance time got postal receipt and returned. Now being blanked when asking for my refund 2 weeks after sending them back, claiming they haven’t received it. So my advice is, they don’t look like they are online and they will claim they haven’t received it back so they don’t send your money back!!

1 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could give zero stars I would

If I could give zero stars I would! This company is a complete joke! I placed an order in July & absolutely no sign of it! When I track the order it says it hasn’t been shipped yet! I have emailed them numerous times with no response, can’t get any answers as to what’s going on??
Hugely disappointed with my experience with this company and their level of customer service! Will not be ordering from them ever again!
Order number 45531

6 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

MEGA dårlig oplevelse

MEGA dårlig oplevelse, har bestilt varer jeg aldrig har modtaget.
Har skrevet til dem flere gange uden held, det er auto svar fra en robot, der sker ingenting, totalt useriøst.
Kan kun sige at man skal holde sig langt væk. Havde glædet mig til at modtage billeder

13 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is a complete scam

This is a scam. Ordered prints on 19th July and still haven’t been delivered. Can’t get any response from them despite several emails and messaging on social media. Avoid this company as it looks like a complete scam! Order number 45447

19 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Trio beige and black

I ordered trio set of pictures and the quality of them is amazing, I love them !
Packaged for post is really nice too and well packaged so they arrived perfect couldnt thank you enough

13 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely print

Fast delivery . Great print and good value would definitely purchase from D' Luxe prints again .

15 de abril de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Prints as expected.

The prints were fine - received, packaged well, as expected.
However - the customer service is non-existent. I ordered A4 prints, returned them with no issue and re-ordered in A1 due to getting the order wrong myself. I contacted them SO many times in regards to my refund for my original order. Not one response from them. Finally after three months of waiting I contacted Paypal and got my money refunded instantly.
You need to improve on your customer service!!

1 de abril de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not as described and no refund

Prints arrived on time but poor quality and colours not as advertised.
Returned within guide lines ,seller confirmed receipt but said was having issues with refunding and to contact PayPal.
Had to raise a case with paypal it will be over 30 days since I made the return before I will get a refund.
Avoid this company

10 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered my prints on the 13th March…

I ordered my prints on the 13th March it’s been 2 weeks tomorrow and I still haven’t received the prints or had any correspondence from the company regarding dispatch. Originally said it would take a couple of days for “tracked postage” but I still haven’t received my order and I’m beginning to lose hope. Wasn’t cheap either so not best pleased.

13 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

10 days later and still not even…

10 days later and still not even dispatched the prints. Only received an email to say it was because the internet was down and would be sent by yesterday with 24 hour delivery. Prints still not even dispatched. Would not recommend. Still waiting to see if they even turn up.

23 de marzo de 2023
Opinión espontánea

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