Doffle Dog LTD Opiniones 

319
•
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Placed an order in October and not received yet! Got an email to say I can get a refund but still haven’t received anything or heard back. Awful - and poor customer service! Definitely would not recom... Ver más

Valorada con 5 estrellas sobre 5

Simply amazing as usual. The harness are to die for. The material is amazing & durable. Teddy gets absolutely filthy but after just one wash the harnesses are like brand new. After only just one w... Ver más

Valorada con 5 estrellas sobre 5

Such good quality products. Particularly Bunny pup with the silver hardware & front D ring. A company you can rely on to keep your dog in fashion & a lovely owner & brand rep team. Supporting small bu... Ver más

Valorada con 5 estrellas sobre 5

Woww wow woww omg the Halloween set is outstanding but I have to say the penguin pup bundle I have just received including the adult pjs is the nicest design I have ever seen totally blown away with i... Ver más

Información sobre la empresa

  1. Tienda de animales
  2. también en la categoría
  3. Servicio de pedidos de comida online

Escrito por la empresa

A online dog accessories store, we are a family run buisness who specialises in all stylish and practical things for your dog.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

319 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

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(319)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Terrible customer service!

Terrible customer service! Waited ages for the dog car bed to arrive. Then after having it for only a couple of weeks, the strap on the bed which goes around the car headrest ripped off. Also ripping the bed open with it. The bed can no longer be secured to the car because of this and is unsafe and unusable. For £60, I don’t think this is acceptable.
I have tried contacting customer services multiple times, in different platforms, only to be completely ignored. I am very unhappy with the lack of customer service from this company. I would like a refund or exchange for my item but no one will respond to my many emails and messages.

11 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing!

Lovely products with the cutest designs! Really polite, friendly and helpful customer service. Can’t wait to see my pup in his harness, will definitely be buying again!

15 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Possibly the best Doffledog

Wow where do i start!! I came across Doffledog and my goodness i am so glad i did.I am in love with there products and the styles,and merchandise are unbelievable.Our little Maltipoo Cooper looks gorgeous when he is all Doffled up

24 de agosto de 2022
Valorada con 5 estrellas sobre 5

Dog cloths

I brought a few things from here the Dino connection and a extra harness and a treat bag was amazing I love Quality of the harness and everything else I really can’t wait to buy more I love it all very helpful and fast Service will be recommended to others

7 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Doffle Dog Fan!!!

I placed my first order with Dodoe Dog a few days ago and could not be happier!

The range of products are great and the customer experience has been lovely. I ordered through Instagram whilst a promotion was being held and also received some free gifts.

My products were well packaged and was received within a few days.

I cannot wait to order more.

7 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely small business

Lovely small business selling good quality and cute designed doggy accessories such as collars, harnesses, leads, bowties, etc.

Quick delivery and the sweetest presentation - the owner of this company really pays attention to detail and is thoughtful in her presentation and execution.

Doffle Dog also throw the odd competition which makes things fun for customers, sparking some creativity and excitement. @thecaramelsausage recommends this company!

7 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Doffle is fantastic all round

Doffle is fantastic all round! We have had almost instant replies whenever we message on instagram and the delivery of our harness was very quick! Also, the quality of it is amazing, the material is much softer than other companies we have, so our puppy doesn’t scratch as much! We will certainly continue to buy products from Doffle dog!

6 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing company for all things pooch

Amazing company with definite family feel. Nothing is too much trouble for Lisa, the quality of the products is amazing too! A firm favourite when looking to treat our puppy

6 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Doffle is a wonderful busines!!

Doffle is a wonderful business run by the most lovely lady , Lisa . The website is so easy to use and so well designed. Her Instagram is my favourite and the customer service is amazing! The quality of the products is so much better then other brands that I’ve tried . She really cares about her customers and our pups . I will now be a continuing customer with my 3rd order on the way . Overall Doffle is a wonderful business run by a lovely lady. Thanks so much for your generosity and kindness, Lisa

6 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love Doffledog

I love Doffledog! I’ve had a few products now and they are such lovely quality. Lisa is lovely and customer service is great. Looking forward to purchasing more!

6 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

In love…

@Purltzu (facebook) and Rainbow insta @the_four_musketeers) love their new gear.... and are so excited to share photos soon!

5 de septiembre de 2022
Valorada con 5 estrellas sobre 5

A wonderful business run by a lovely lady!

A wonderful business run by a lovely lady. Thanks so much for your generosity and kindness, Lisa! Our pup is looking too cool for (puppy) school 😎 in his beautifully made harness and accessories. Will definitely buy again.

26 de agosto de 2022
Valorada con 5 estrellas sobre 5

Doodle up PJs

We were really happy with our items from Doffle. The PJs for Bella are just adorable. Even though the postal strikes were on we received our order the next day, as there was an offer on 24 hour tracked. Amazing goods and service. Will 100% be buying more from here. Thank you so much x

4 de septiembre de 2022
Valorada con 1 estrellas sobre 5

Really bad customer service

Really bad customer service, I had been chasing a refund or exchange for a month and kept being ignored on Instagram and email. I was contacted by Doffle and when first contacted they replied instantly to every message, when I wondered where my exchange was I was ignored so eventually asked for a refund instead to save all the hassle. I was ignored again and kept being told they were packaging my parcel and was going to send it. Nothing has arrived so was advised (by someone else who’s had a bad experience with this brand) to open a claim with my bank.

Returned 04.08.22

8 de agosto de 2022
Logotipo de Doffle Dog LTD

Respuesta de Doffle Dog LTD

Hi Sophie Please Let us kne your order number ? When did u send the parcel back? Lisa

Valorada con 5 estrellas sobre 5

Muddy paw adventure

Another purchase and another happy pup (& mama) this time our pawsome goodies included a cuddly and go travel beach blankie and a going on an adventure backpack. Let me start with my new blankie firstly can I bark how pawgous the designs are on this not just one design but a double whammy of one each side!! The waterproof material is furbulous for trips to the beach when sitting on the sand and just as pawsome for a picnic in the park. It’s easy to carry as it rolls and secures with Velcro fastenings. Hoomama is supaw happy as it’s big enough for her to share it with me too!! Next our new backpack wow you can fit so much stuff inside! Great for carrying all our adventure essentials! It has 2 netted pockets on the sides pawfect for my water bottle and mamas coffee bottle. Another zipped pocket at the front for mamas phone, purse etc so only need to take one bag on our travels. Pawdore the way it is supaw safe with both zip, roll top and clip fastening at top of backpack ( can even use this bit to carry my blankie). Lovely little extras also included in this order of collar and charm so cute 🥰 thank you. Watch out for special offers and rep discount codes on Instagram to save.

24 de agosto de 2022
Opinión espontánea

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