Very grateful to Garry and the team for excellent help and advice today. Great range of product options; display facilities superb; competitive pricing. Above all, a genuine desire to find the r... Ver más
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Consulta las opiniones de los clientes
Has 2 visits to Built In Kitchen Appliances on Belmont Road, with both times being looked after by Lee. He was great, knowledgeable and polite, and was the most attentive person we have dealt with a... Ver más
Website very easy to use. Plenty of choice of machines. Friendly, helpful people on the phone. First called to check if you remove washing machines. Lesley was really helpful. Most impressed there... Ver más
Highly recommended. Excellent range of products to suit all price ranges and requirements. Highly knowledgable, professional and friendly staff. Take the time to establish your needs and budget and s... Ver más
Información sobre la empresa
- Tienda de electrodomésticos
- también en la categoría
- Tienda de encimeras
Escrito por la empresa
"Built In Kitchen Appliances" is a well-established company with a rich history spanning over 25 years, making it one of the United Kingdom's foremost destinations for kitchen appliances. Nestled in the vibrant city of Liverpool, their expansive showroom offers a delightful culinary haven for homeowners and professional chefs alike. The company's impressive inventory showcases a wide range of kitchen appliances, proudly boasting a vast selection of hundreds of products. Visiting their showroom is akin to entering a culinary wonderland, as you'll find all the major brands of kitchen appliances proudly displayed under one roof. They offer dedicated areas for renowned brands in categories such as sinks, taps, ovens, hobs, fridges, freezers, hoods, washers, and dryers. This comprehensive selection ensures that customers can find the perfect fit for their kitchen, be it sleek, modern, or traditional in design. Beyond the remarkable assortment, Built In Kitchen Appliances prioritizes convenience with their flexible services. Deliveries are available from Monday to Saturday, making it convenient for customers to receive their purchases promptly. Additionally, the company offers a collection service, ensuring that their commitment to customer satisfaction extends seven days a week. For those seeking premium kitchen appliances and expert guidance, Built In Kitchen Appliances stands as a testament to excellence and quality, making kitchen dreams a reality for homeowners across the UK.
Información de contacto
33 - 35 Belmont Road, L6 5BG, Liverpool, Reino Unido
- 0151 263 8966
- sales@domestic-appliance.com
- domestic-appliance.com
4,9
Excelente
289 opiniones
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I anxiously went to pick appliances…
I anxiously went to pick appliances without a clue, what to get. I was helped by 2 gentleman, one was called Andy. They were so helpful and made me feel at ease, i couldn’t thank Andy for all his help, he was fantastic
6 de octubre de 2023
Respuesta de Built In Kitchen Appliances Ltd
I anxiously went to pick appliances without a clue, what to get. I was helped by 2 gentleman, one was called Andy. They were so helpful and made me feel at ease, i couldn’t thank Andy for all his help, he was fantastic
Arrived at agreed time friendly helpful…
Arrived at agreed time friendly helpful staff
25 de septiembre de 2023
Respuesta de Built In Kitchen Appliances Ltd
We're thrilled to hear that you had a positive experience with our team and that they arrived on time and were friendly and helpful. Our staff takes great pride in providing excellent service, and your feedback is greatly appreciated. If you ever have any suggestions or further comments, please feel free to share them with us. Thank you for choosing us.
Excellent selection of everything for…
Excellent selection of everything for your kitchen. Bought a sink which was around the £600 mark everywhere else and got it here for a lot less.
Staff was lovely, knowledgeable and very helpful. Would highly recommend and I won’t go anywhere else ever again.
27 de septiembre de 2023
Respuesta de Built In Kitchen Appliances Ltd
We truly appreciate your fantastic review! It's wonderful to hear that you had such a positive experience shopping with us for your kitchen needs. Saving money on a high-quality sink is always a win, and we're thrilled we could offer you such a great deal. Our dedicated staff takes pride in being knowledgeable and helpful, and your kind words are a testament to their commitment to excellent customer service.
Thank you for your high recommendation! We're honored to have earned your trust, and we look forward to being your go-to destination for all your kitchen needs in the future.
Delivery on time deliverers very…
Delivery on time deliverers very pleasant
And efficient . Not used the machine yet cannot give an opinion E Cain
19 de septiembre de 2023
Respuesta de Built In Kitchen Appliances Ltd
Thank you for taking the time to share your feedback about our delivery service. We're pleased to hear that your delivery was on time and that the delivery team was pleasant and efficient. We strive to provide a seamless and enjoyable shopping experience, and it sounds like we met your expectations in this regard.
We understand that you haven't had the chance to use the machine yet, and we appreciate your honesty. If you ever have any questions or need assistance with your new machine in the future, please don't hesitate to contact our customer support team.
best prices friendly staff always…
best prices friendly staff always efficient
great range (in stock)
my first choice shop
14 de septiembre de 2023
Respuesta de Built In Kitchen Appliances Ltd
Thank you so much for your kind words and continued support! We're thrilled to be your first choice shop for your appliance needs.
It's fantastic to hear that you find our prices competitive, our staff friendly, and our service efficient. We always strive to provide our customers with the best possible shopping experience, and your feedback reassures us that we're on the right track.
Having a great range of products in stock is essential to meet our customers' needs promptly, and we're pleased that you've found our inventory to be extensive.
Your loyalty means the world to us, and we look forward to serving you as your go-to shop for many more years to come
Excellent service
Excellent service, ordered integrated washing machine online on Sunday evening it was delivered on Tuesday morning. Driver rang 30 minutes before its arrival.
9 de septiembre de 2023
Respuesta de Built In Kitchen Appliances Ltd
hank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had an excellent experience with our service. Delivering your integrated washing machine within such a short timeframe, from Sunday evening to Tuesday morning, is something we take pride in.
We understand that punctuality and clear communication are essential when it comes to deliveries, and we're delighted that the driver gave you a heads-up 30 minutes before arriving. Customer satisfaction is our top priority, and your feedback reassures us that we're on the right track.
If you ever need any assistance or have more appliances to order in the future, please don't hesitate to reach out to us. We appreciate your business and look forward to serving you again. Enjoy your new washing machine!
Great local business
Great local business, ordered on a Wednesday and delivered by the Saturday. Lovely delivery men who were working on a really hot day delivering Heavy goods and still had a smile on their faces. The delivery charge was £10 and they even took our old appliance away . 5 * company 5* delivery men . I will always use them .
5 de septiembre de 2023
Respuesta de Built In Kitchen Appliances Ltd
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear about your great experience with our local business. Our team works hard to provide excellent service, and it's wonderful to know that you had a smooth and pleasant delivery.
We truly appreciate your kind words about our delivery men, who go above and beyond to ensure customer satisfaction, even on hot days. Your recognition of their efforts means a lot to us.
We're also pleased to know that you found our delivery charge reasonable and that we could assist you by taking away your old appliance. Customer convenience is a top priority for us.
If you ever need anything else, please don't hesitate to reach out.
Excellent customer service and quality…
Excellent customer service and quality products at at cheap prices. Ross is an excellent salesman with great customer care. From the choosing of the appliances to the delivery and fitting he checked that everything was to our satisfaction. After using these appliances and we bought everything for our new kitchen I can honestly say they were top quality. Thank you Ross.
8 de junio de 2023
Opinión espontánea
Respuesta de Built In Kitchen Appliances Ltd
Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear about your positive experience with our customer service and products, and we're especially grateful for your kind words about Ross.
We take pride in offering quality products at affordable prices and providing excellent customer service, so it's fantastic to know that you found our offerings to be top-notch. Ross is indeed a valuable member of our team, and we'll make sure to pass on your compliments to him.
We're thrilled that you're satisfied with the appliances you purchased for your new kitchen. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out.
Great knowledge and advice in-store.
Great knowledge and advice in-store.
Friendly delivery service.
Highly recommend.
24 de agosto de 2023
Respuesta de Built In Kitchen Appliances Ltd
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience in-store and that you're satisfied with our knowledge and advice. We take pride in providing top-notch customer service and ensuring a friendly delivery process. Your recommendation means a lot to us.
10/10 Really great service.
8 de agosto de 2023
Respuesta de Built In Kitchen Appliances Ltd
Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with our service. We look forward to serving you again in the future! 😊
Order not received
I ordered on the 3/8/23 and paid for my item to be delivered on the 7/8/23 and I've still not received my order.
6 de agosto de 2023
Respuesta de Built In Kitchen Appliances Ltd
Thank you for bringing this to our attention. We sincerely apologise for any inconvenience you've experienced with your recent order.
I've checked our delivery records, and it appears that Royal Mail attempted to deliver your package on both the 4th and 5th of August, unfortunately without success. We will try to find out more information and contact you.
Efficient
Delivery arrangements spot on. Phoned ahead as l was not living at the delivery address. Did not have to wait in
29 de julio de 2023
Respuesta de Built In Kitchen Appliances Ltd
Thanks for your feedback! We're pleased to hear that our delivery service met your expectations.
Smooth experience from ordering on line…
Smooth experience from ordering on line to delivery
Will definitely use this company again and would recommend highly
22 de julio de 2023
Respuesta de Built In Kitchen Appliances Ltd
Thank you for taking the time to leave such a positive review! We're thrilled to hear that you had a smooth experience from the moment you placed your order online to the seamless delivery process. Providing a hassle-free and efficient service is always our top priority, and we're delighted that we could meet your expectations.
Brilliant service I got everything I…
Brilliant service I got everything I needed lovely staff, I wouldn’t shop anywhere else thank you 🙏 so much xx
12 de julio de 2023
Respuesta de Built In Kitchen Appliances Ltd
Thank you so much for your wonderful review! We're absolutely thrilled to hear that you had such a brilliant experience with our service. Our team takes great pride in providing exceptional customer service, and we're delighted that we were able to meet all your needs. Your kind words about our lovely staff mean a lot to us!
Very fast service.Delivered the day…
Very fast service.Delivered the day after by two very professional guys.Took the old washer dryer away f.o.c.I would recommend Built in kitchen appliances.
17 de julio de 2023
Respuesta de Built In Kitchen Appliances Ltd
Thank you for your encouraging review. We are thrilled to hear that you appreciated our quick delivery service and the professionalism of our team. We understand how important it is to have essential appliances in your home, and we strive to ensure our delivery process is as seamless as possible.
It's great to know you found value in our service of removing the old washer dryer at no extra cost. We always aim to provide convenient solutions for our customers.
Your recommendation is one of the highest compliments we could receive. Thank you for placing your trust in us. It's customers like you that make our job truly enjoyable.
We look forward to providing you with the same level of service in the future.
Respuesta de Built In Kitchen Appliances Ltd
Thank you so much for your concise yet powerful feedback. We're delighted to hear that you've had a consistent and brilliant experience with our services.
Your satisfaction is of utmost importance to us and your kind words serve as a wonderful affirmation that we are delivering on our commitments.
We're grateful for the trust you've placed in us and will continue working hard to ensure we provide you with the excellent service you've come to expect from us.
Thank you once again
Swift service very helpful lady Leslie…
Swift service very helpful lady Leslie great advise over the phone
25 de junio de 2023
Respuesta de Built In Kitchen Appliances Ltd
hank you for your positive feedback. We are pleased to hear that you found our service swift and beneficial. Lesley, like all our team members, is dedicated to providing excellent service and sound advice to our customers, and it's always rewarding to hear when we have succeeded.
Your kind words will definitely be passed along to Lesley, who I know will be thrilled to hear your appreciation. Positive feedback like yours serves as a great motivator to our team and reaffirms the value of our customer-focused approach.
We strive to continue providing great service to awesome customers like you. Thank you for choosing us and we look forward to serving you again in the future.
Just excellent
My friend recommend me to this place a few years ago and I wouldn’t go anywhere else. I used again last week and they were so helpful and accommodating. I was in DESPERATE need of a new fridge/freezer and although they were already very busy, arranged to come and install my new one at the weekend. The guy who delivered and installed my new fridge was also fantastic – really helpful and friendly. I couldn’t praise this company enough, they are all fantastic and just lovely people!!
24 de junio de 2023
Opinión espontánea
Respuesta de Built In Kitchen Appliances Ltd
Thank you so much for taking the time to share your positive experience with us. It's wonderful to hear that you've been consistently satisfied with our service and that we've been able to assist you in times of need.
We're particularly delighted to hear about your recent experience with our delivery and installation service. We understand how critical timely and efficient service is, especially when it comes to essential home appliances like a fridge/freezer. We're thrilled that our team was able to accommodate your schedule and provide you with friendly and helpful service.
Your kind words are genuinely appreciated and will certainly be shared with the entire team, including the delivery and installation crew. Your feedback not only serves as a great motivator but also helps us understand how we can continue to deliver excellent service.
We're grateful for your recommendation and we look forward to assisting you with your future needs. We take pride in our customer service and aim to build a lasting relationship with our customers.
Again, thank you for your warm words of appreciation.
Great shop
Great shop, bought Hotpoint washing machine, great delivery for £10 take old machine away free, beats all the others, will shop here again 10/10
10 de junio de 2023
customer service
At first the the chap I spoke to on the phone wasn’t helpful at all and put the phone down on me, so I rang again a few hours later and the man who answered couldn’t of been more helpful.
28 de mayo de 2023
Respuesta de Built In Kitchen Appliances Ltd
Thank you for taking the time to provide your feedback about your recent experience with our customer service team. We are genuinely sorry for the inconvenience you faced during your first call with us. Please know that this behavior is not a reflection of the level of service we strive to provide. We continually work on training our staff to ensure every customer is treated with utmost respect and professionalism.
We are glad to hear that your second interaction was much more positive and that our representative was able to assist you effectively. We strive to deliver this level of service consistently, and your feedback helps us pinpoint where we need to improve.
Your experience is important to us, and we'd like to look into the first call you mentioned. If you could provide more details about the incident (like date and time), it would help us immensely in our investigation and future training.
Again, our sincerest apologies for the initial experience. We greatly appreciate your patience and hope to continue serving you better in the future.
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