After promptly receiving the sample, we were impressed enough by the wooden top quality & look that we ordered the 2m length piece. This arrived within 3 days. High quality wood that our joiner also c... Ver más
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Consulta las opiniones de los clientes
Really impressed with both quality and service. Best designed floating shelves we've ever installed - the levelling bolts are brilliant! Beautifully finished wood, extremely well packaged so it arrive... Ver más
I was missing two parts of my order. This has caused an assembly delay and setting up my home office. The product itself is lovely. Despite the issues with delivery, customer service has been fabulou... Ver más
La empresa ha respondido
Service from this company was excellent. From my initial enquiry to delivery was superb, I asked for some custom made shelves as wanted slight different lengths to the standard ones and they came ba... Ver más
Información sobre la empresa
Escrito por la empresa
At domli, we specialise in providing natural, high-quality products for your home. Solid oak chopping boards, floating shelves and custom desks are just some of the unique items that our product experts have curated from around the globe. Sustainably sourced with swift delivery - that's the domli difference.
Información de contacto
Reino Unido
- info@domli.co.uk
- domli.co.uk
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Ha contestado el 93% de las opiniones negativas
Suele responder en menos de 1 semana
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Unfortunately I missed the delivery…
Unfortunately I missed the delivery driver but he knocked on a neighbour s door and left it with them. I was so pleased as I was waiting on the delivery to finish my project!
The quality of the oak shelves was perfect, couldn't be happier!
Excellent very pleased with my desks
Excellent very pleased with my desks. Easy to assemble very good quality and great customer service.
I needed one length altered to fit in the space I required a very easy process and responsive customer service. Delivery was quick and well packaged.
We have previously purchased shelves we were pleased with. Would definitely recommend.
Outstanding from start to finish
After sending an initial email asking about bespoke cutting for my worktops I was sent a quotation very promptly. After ordering I was given the opportunity to check my order. They arrived within 5 working days, delivered by polite and helpful drivers. They were well packed and are beautiful. Very highly recommended- thank you
It was so refreshing to be able to…
It was so refreshing to be able to contact and speak to someone on the telephone, and so resolving the issue I had.
Easy website to navigate and place an…
Easy website to navigate and place an order. Pricing is very good, some sites can appear cheaper but once you factor in shipping Domli is good value.
Definitely worth considering if you don't need a whole 3 metre length from your regular Kitchen supplier.
Impressed with the delivery from DX too as I have had bad experiences in the past. The Domli / DX SLA must be something!
Product was good.
Product was good.
Delivery was i two parts so i had to wait in another day.

Respuesta de www.domli.co.uk
Only one part of the desk arrived
So far we have only received one of the two packages we have the legs but no top. Your courier sent the top to a different location and we are now trying to track it down and have it delivered. We have no idea when it’s going to arrive.

Respuesta de www.domli.co.uk
Really impressed with this company
Really impressed with this company, have ordered worktops from Various companies before. This has been the best:
-quick delivery
-good price
-packaged safely
Very good
Excellent on line experience. Plenty of choice. I received my shelf quickly and I'm so pleased with it. It's so lovely.
Great product
Great product, love the desk. Only reason not 5* was because the delivery person just left the two boxes in our open porch on a very rainy day, and didn’t even ring the doorbell. And we had stayed in specifically to receive the package.
Excellent
Excellent, I contacted them for a custom order and they were very helpful with advice and it came exactly as ordered and very quickly. 2nd time using this company and would not hesitate to use again. Thank you
Good quality and quick delivery.
excellent quality desk + shelf
excellent quality desk + shelf ! very easy to assemble , everything that was required was included. no difficulties.
delivery experience was also good , shipped very soon after ordering. couldn’t be happier with my purchase.
Delivery service not as stated. Product not oil finished
Delivery service- next day delivery did not happen, only notified in the evening, following day not able to get clarity when it will be delivered, subsequently delivered the next day. End result inconvenience for 3 days. No recourse offered, only offered half of delivery fees.
The product itself mentioned oil finish, the item is rough and uneven, contacted customer support, send numerous pictures, there after the communication appeared to only request more pictures and no resolution to the issue. I sent ample amount of images and showed the oil finished product from website to compare, but yet they are requesting more images. Unprofessionally dealt in it's entirety. No recourse whatsoever to misold product.
A relative ordered from domli and product was taken back and replaced three times due to it not being oil finished.
It appears they are selling products of poor quality and where concerns are raised they resort to tactics to not respond to complaints to tire people out.
This is a formal complaint to alert domli, you have misrepresented the product when selling from the description.

Respuesta de www.domli.co.uk
Highly recommend!
Great experience from order to…
Great experience from order to delivery. Beautiful quality furniture.
Good quality…
I’m giving this five stars because although Domli really messed up my order they responded really promptly and efficiently and the product was excellent!
Delivery not up to scratch
Worktops are absolutely fine no complaints with those, (excellent quality)my issue was with the delivery company (Dx)
Received a text for a date/time (02/09)for delivery (cancelled 10mins) before delivery schedule, had to wait until til 07/09 for them to arrive ..with no apology or explanation had to cancelled workmen/fitters and disappoint the customer)
Maybe use a different shipping agent with a more reliable service for your company..

Respuesta de www.domli.co.uk
Fantastic!!
The shelves and brackets are fabulous! The quality of both are very good. Had a slight issue but customer service was brilliant and sorted it immediately without any quibble. Delivery was very prompt. I have already recommended and will continue to do so.
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