The services provided by this team is just incredible. They provide in-time service with transparency & i have used it couple of times and I will go back to them again. Thank you team for ur service... Ver más
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Consulta las opiniones de los clientes
Great service. All my sons Uni stuff stored until he moves into a student house in late September! Collection from Bay Campus was very easy to arrange with us being able to agree the collection time a... Ver más
They have awful customer service, extremely negligent, and charge you even after you’ve already paid. Upon re delivery my crockery came back broken and one of my boxes looked like it had been opened a... Ver más
La empresa ha respondido
Absolutely rubbish. Split my 11 items into several shipping numbers (which some have the same number) which caused DHL delays and hard to track my items. It took more than a month to have 10 items bac... Ver más
Información sobre la empresa
Escrito por la empresa
We make Student Storage simple. No hidden charges. Our prices include everything. Great service.
Información de contacto
Door2Door Student Storage, Bristol, ., Reino Unido
- info@door2doorstudentstorage.com
- door2doorstudentstorage.com
3,6
Medio
65 opiniones
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DO NOT USE!
DO NOT USE!! Out of ten boxes collected to be stored, they ‘lost’ eight of them and haven’t tried to find them - causing a great deal of distress. Absolute cowboys, avoid at all costs
31 de agosto de 2023
Opinión espontánea
Respuesta de Door2Door Student Storage
Hello
I am so sorry about this situation - this is definitely not the type of service that we want to deliver.
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We appreciate how important it is to keep our customer's belongings safe and we're extremely disappointed that this hasn't been the case on this occasion.
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As you are aware we contracted DHL to collect your 10 items and deliver them to our storage warehouse but unfortunately only 2 of the 10 boxes collected were delivered to our storage warehouse.
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I can see that one of our team has already contacted you and that your claim is in progress.
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I know how distressing this is and would like to offer our sincere apologies.
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Door2DoorStudentStorage Team
Great storage service in Bath
Used in Bath for storing uni student’s things over the summer between halls and rented local accommodation. Great service and friendly staff. Highly recommended.
30 de agosto de 2023
Opinión espontánea
Respuesta de Door2Door Student Storage
Thank you so much for taking time to post a lovely review! We hope to work with you again soon!
Good service, but communication could be better
I am generally very happy with this company. They offer exactly the service I need for quite a good price. However, their communication isn't the best and left me a bit anxious about whether my boxes will actually be delivered, as they didn't let me know in advance. But eventually, I got them exactly on the day I ordered!
17 de julio de 2023
Opinión espontánea
Great service
Great service. All my sons Uni stuff stored until he moves into a student house in late September! Collection from Bay Campus was very easy to arrange with us being able to agree the collection time after 1pm to give us time to pack. Packing materials recommended as very good quality. Will be using again next Summer! Thank you.
19 de mayo de 2023
Opinión espontánea
Worst Student Storage in UK
Terrible Student Storage service in the UK. DO NOT USE THIS SERVICE. I was a student in Cardiff packing my items for storage and on the day of collection (July 2022), i was not given a time slot but rather 10 hours of waiting for the driver to come collect and now in Sept 2022 I requested for re delivery on the website and it stated 5 day delivery but its been almost 6 days with no update. All they can say is “You should receive your time slot on the day of delivery” Terrible service ran by rude people when talking on the phone
2 de octubre de 2022
Opinión espontánea
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