If you’re looking for timely processing and clear communication, DORT is not the right place. Our APPRAISAL took nearly SIX WEEKS — a timeline that should never exceed two weeks from contract... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I have been a customer for this credit union for several years. They recently put in an automated system and I went back and forth until I found someone who could help me. I was trying to get a new p... Ver más
The absolute worst customer service from Jerry. Extremely condescending, I had to ask three separate times about how to login to my new account and he was instructing me to just drive to the branch, i... Ver más
I would NOT recommemd this bank to ANYONE. closed my account after not even being open a week. Must be there 6 months to make mobile deposits, 90 days before you can make check or cash deposits by at... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Dort Financial Credit Union is a not-for-profit financial cooperative whose mission is to open doors to our members by providing quality financial services.
Información de contacto
9048 Holly Road, 48439, Grand Blanc, Estados Unidos
- 800-521-3796
- feedback@dortfcu.org
- dortonline.org
1,5
Muy malo
553 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Auto loan
The loan process went very smoothly and everyone was extremely helpful and pleasant.
17 de septiembre de 2020
Opinión espontánea
Respuesta de Dort Financial Credit Union
Rachel, thank you for the 5 star rating. See you again soon!
Respuesta de Dort Financial Credit Union
Olympia, thank you for the great review! We can’t wait to see you again.
Real helpful and understanding to my…
Real helpful and understanding to my need
17 de septiembre de 2020
Opinión espontánea
Respuesta de Dort Financial Credit Union
Thank you for the kind words, Michael! We’re so happy to hear this.
Respuesta de Dort Financial Credit Union
Roxann, thank you so much for sharing your experience with us. We hope to see you again soon.
I wanted to consolidate a few credit…
I wanted to consolidate a few credit cards so I reached out to Lee Rhoads. He made the process extremely simple and quick. Whenever I need anything I always contact Lee. He's the most helpful and competent loan officer I've ever had the pleasure of working with.
17 de septiembre de 2020
Opinión espontánea
Respuesta de Dort Financial Credit Union
Michelle, thank you so much for your 5-star review! We will be sure to share this review with Lee so he knows to keep up the amazing work. We look forward to serving you for many years to come.
Treated great and great service
Treated great and great service. Way better than huntington bank
12 de septiembre de 2020
Opinión espontánea
Respuesta de Dort Financial Credit Union
Thank you so much for this 5-star review Stephen! We really appreciate you being a member and sharing your experience with us and the community. We’re here for you anytime.
The loan officer didn’t seem honest
The loan officer didn’t seem honest. The experience went as though they were looking for things to deny me during our conversation. Odd thing is I was offered a 20,000 car loan a month prior in which I declined . .. I applied for a 3,000 personal loan and was denied.
12 de septiembre de 2020
Opinión espontánea
Respuesta de Dort Financial Credit Union
Ebony, we are sorry we did not meet you're expectations. One of our team members will be reaching out to resolve the problems you are having, if they have not done so already. We look forward to speaking with you and working towards earning your business back.
Came in for loan,Robin was excellent in…
Came in for loan,Robin was excellent in handling my needs. Fast,friendly and courteous.
11 de septiembre de 2020
Opinión espontánea
Respuesta de Dort Financial Credit Union
Hi Deborah, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our members. We look forward to seeing you again soon.
Very quick and easy process
Very quick and easy process, great job to your staff
11 de septiembre de 2020
Opinión espontánea
Respuesta de Dort Financial Credit Union
Thomas, we are incredibly grateful that you took the time out to leave us a 5-Star review. We hope to see you again soon.
The gentleman that helped me was very…
The gentleman that helped me was very kind and although I wasn't able to open my checking account that day, it was because I was late on my car payment and he assured me that once I made that payment that we would be able to open the account with no problem. I have another appointment today to open the new account.
11 de septiembre de 2020
Opinión espontánea
Respuesta de Dort Financial Credit Union
We really appreciate you taking the time to share your awesome rating with us, Rene. We look forward to seeing you again soon and opening up your checking account.
Robin is very kind and very helpful
11 de septiembre de 2020
Opinión espontánea
Respuesta de Dort Financial Credit Union
Thank you so much for the great review, Jason. We will see you again soon!
It was very quick they had everything…
It was very quick they had everything ready to go and it went smooth and the customer service representative was very nice.
11 de septiembre de 2020
Opinión espontánea
Respuesta de Dort Financial Credit Union
Christopher, thank you so much for taking the time to leave an excellent rating. We really appreciate you being a member. Please let us know if there is anything we can do for you in the future.
Mortgage department very slow and…
Mortgage department very slow and impossible to contact anyone with questions or inquiries. Took 2 months to complete home improvement loan.
9 de septiembre de 2020
Opinión espontánea
Respuesta de Dort Financial Credit Union
Cheryl, we are sorry we did not meet you're expectations. If there is anything else we can do for you please do not hesitate to reach out. We look forward to seeing you soon and working towards earning your business back.
Very friendly fast and heplful
9 de septiembre de 2020
Opinión espontánea
Respuesta de Dort Financial Credit Union
Thank you for the review, Nole! See you again soon.
Extremely Satisfied Loan Applicant.
We were referred to Dort Federal by a friend for a personal loan and were very pleased with the process and service. Micayla made our loan application process effortless and was very personable. We were extremely impressed with DFCU's professionalism, efficiency, and attention to detail. We will be moving more of our assets to this institution and conduct more of our financial transactions there. Dort is a great asset to the community. Thank You!
8 de septiembre de 2020
Opinión espontánea
Respuesta de Dort Financial Credit Union
Thank you so much for this 5-star review Nellie! We really appreciate you being a member and sharing your experience with us and the community. We will be sure to share this with Micayla to let her know to keep up the amazing work. We’re here for you anytime.
I applied for a $2000 loan and was told…
I applied for a $2000 loan and was told that the best they would do is pay my rent and consumer bill for a total of $1300. The agent said that is all the lender would do. I've always paid my loans on time and been a member of this credit union for three years now. When I went to close on the loan the personal banker said I was approved for $2000 of bills to be paid. That's not what the lady told me before closing. I really felt like I was being treated as a irresponsible member to have them pay my bills and not just loan me the $2000.
8 de septiembre de 2020
Opinión espontánea
Respuesta de Dort Financial Credit Union
Hello Tretice, we are sorry to hear about your experience. Someone should be reaching out to you to discuss this further, if they haven't already. We value your membership and look forward to working with you again soon.
The first call I made to customer…
The first call I made to customer service member services was unsuccessful the second call later that afternoon with a different member representative was very successful
8 de septiembre de 2020
Opinión espontánea
Respuesta de Dort Financial Credit Union
Thank you for the review, Lynette. If there is anything else we can help you with please let us know!
Everything went as you would aspect as…
Everything went as you would aspect as always the staff is awesome
4 de septiembre de 2020
Opinión espontánea
Respuesta de Dort Financial Credit Union
Thank you for the kind words, Mark! We’re so happy to hear this.
You guys are the best!
You guys are the best!! Everyone was very helpful and knowledgeable. Opened my eyes to a lot of options I didn't even know about to help with my situation. Kudos!!
4 de septiembre de 2020
Opinión espontánea
Respuesta de Dort Financial Credit Union
We really appreciate you taking the time out to share your experience with us. We look forward to seeing you again soon, Crystal!
The lady was very nice and helpful was…
The lady was very nice and helpful was in and out.
4 de septiembre de 2020
Opinión espontánea
Respuesta de Dort Financial Credit Union
Thank you so much for the review, Delores! We work hard to meet expectations like yours, and we're happy we hit the mark for you. See you again soon!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.