I placed an order on 2 Nov. I have still not received the item and have only received a non committal, general reply e mail which was of no help whatsoever. This item was a gift for my daughter in... Ver más
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Consulta las opiniones de los clientes
Great company to work with - we have been selling on DYHS for over 2 years now and have an excellent rapport with the team. Early intergration glitches were ironed out after a couple of website... Ver más
I am new to DYHS I was drawn by the concept, wanting to create the world’s longest high street by connecting community with commerce and giving the Great British High Street an online presence. Our... Ver más
Not usually one for reviews, however credit where credits due. I had an issue with a retailer who sells through down your high street so after no resolve with them, emailed down your high street and R... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Shop the UK High-Street for delivery or click and collect. Products include Fashion, Home, Children's Toys and more.
Información de contacto
Wells Street 79, W1T 3QN, London, Reino Unido
- downyourhighstreet.co.uk
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great service
Great service. Bowler and Betty just have the best dungarees, superb quality and price. Will definitely use DYHS again, such amazing choices!
Very disappointed
Very disappointed, they sold me an item that was intended as a birthday present, then two days before the birthday told me they had no stock of the item, leaving me with little or no time to source a replacement.

Respuesta de DownYourHighStreet
Very straight forward and easy to use…
Very straight forward and easy to use interface
Found just what i needed
Found just what i needed on the DownYourHighStreet website and the order arrived beautifully packaged and in good time. Thank you
Terrible
Ordered a bag, just arrived and looks used. Ok was half price, but wouldnt have purchased second hand.

Respuesta de DownYourHighStreet
Honest, Friendly, Professional
Great company to work with - we have been selling on DYHS for over 2 years now and have an excellent rapport with the team.
Early intergration glitches were ironed out after a couple of website updates and capable assistance from the patient DYHS support folk.
At Rarebrix, we cherish our customers and its lovely working with kindred spirits.
Thanks again, Ray (MD Rarebrix)
Fantastic Company To Work With
We joined DownYourHighStreet as a seller three months ago, and i must say they have been a fantastic company to work with, the support we have received in getting up and running has been tremendous. They advised us in every aspct of getting up and running from setting up our own web site to intergrating that to theirs. Any time we have had a problem they have had a solution and we have always felt we are valued and that they really are there to help us succeed.
Easy to order
Easy to order. Prompt delivery.items as described very happy.
Best fitting denim jeans
Best fitting denim jeans ever and great customer service.
Lorraine Kelly Jean's????
I ordered a pair of Jeans on the 9/02/22, recommended by Lorraine on TV.
I have sent two messages asking when will I receive my Jeans??
Sadly I have not had a reply from neither email, I am finding this very frustrating.
I have read good reviews and bad reviews, please respond and put my mind to rest!!!!
9/03/22 I have been asked to provide more information about my order,:-
Ordered on the 9/02/22, then received an email on the 16/02/22 saying sorry for the delay, a new batch was arriving and they will be intouch about the size and colour ( which I have already done on my original order)
Then I sent this review on the 07/03/22 asking when will I receive my Jeans! Only to receive on the same day, another batch has arrived and I will be hearing shortly!!!
I am sorry to say that I find this very frustrating bad service!

Respuesta de DownYourHighStreet
I tried ordering a few of the jelly cat…
I tried ordering a few of the jelly cat books but every time I went to my basket, it kept saying empty. Shame

Respuesta de DownYourHighStreet
Great B2B Communication
As a B2B customer, I must say the communication by Dan and Steve has been fantastic. Easy to get in contact with and very receptive to opportunities and ideas. I'm really looking forward to working with them.
Hal
Your packaging and response were…
Your packaging and response were excellent as, amazingly, were Hermes (who have had some bad press locally). Ordered and received within 3 days.
Great customer service
Great customer service, package was wrapped really nicely and quick delivery
5 stars to DYHS
5 stars to down your High street, excellent customers service and speedy delivery! Well done to supporting our shopkeepers
Ordered some Christmas presents from…
Ordered some Christmas presents from different independent shops on down your high street and was impressed with the delivery and vast selection of products. Will definitely use again.
Would not recommend!
First time using down the high street, and I would not recommend. The item I ordered was not suitable, i Contacted DTHS and they advised me what I needed to do. After returning the item to the retailer (bumblebee of Jesmonds) by Royal Mail special delivery, the item was signed for on the 18th December back at the boutique. I then got a message saying item received, refund processed. However, after checking with my bank 14 days later refund has never been sent through. DTHS contacted me on the 5th Jan enquiring if I sent the item back, I sent proof the item was sent and signed for back at the boutique. DTHS advised they were awaiting confirmation from the retailer, It has now been 28 days since the item was delivered back and I still have no refund. DTHS have not updated me since despite emailing them and I have tried contacting the boutique too, but sadly no reply. This feels a very expensive mistake on my part trusting DTHS and I wish I had never purchased the coat in the first place, not sure I will ever receive this refund!

Respuesta de DownYourHighStreet
Ollie & Dollie
Fabulous, quick service. Thank you Ollie and Dollie
Very poor service!!!
I placed an order 17th dec marked as shipped on 22nd dec with 48hr Royal Mail. No delivery. Messaged seller no response. Messaged customer service Tuesday they said they would contact shop. Still no response from either today. So I messaged shop again saying if you shipped it how come I haven’t had message from Royal Mail saying they have a parcel for me!!! I said if you haven’t shipped it I want a refund. I’ve just had a message saying I’ve been sent a refund will take 5 days to show in my account!! Not happy because I’ve obviously been lied to & my grandson missed out on a Christmas present from his grandma. Not sure if I will use this website again…definitely won’t recommend to friends or family

Respuesta de DownYourHighStreet
A great find!
Great website, easy to find things and to pay for them. Order was processed very quickly and item received in a couple of days, just in time for Christmas. Would order from here again. Many thanks.
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