Dragonpass Opiniones 

It's always a pleasure to make use of dragonpass the people are friendly and the food is amazing.

Beat the Summer holiday melee with a chilled lounge experience- bit of issue with the DP app on arrival as not allowing access fortunately the serial filer in me still had invoice/ membership number and the helpful staff sorted for us 👍🏼

I was travelling business class and given free access to the lounge in Changi Airport T2. Used 2 dragon passes to bring in 2 guests but was told by reception team that I have to pay for the 2nd guest. Very confusing and embarrassing. Why would business class ticket holders travelling with guest need to utilize the dragon pass when entering the lounge with guest?

Lounge Prague Ruzyne Terminal1 - very good sevice

Very well served. Staff were generous. Good food varieties.my family and I really enjoyed and relaxed at the lounge @ KLIA 2. keep it up’

The staff were attentive and polite. The food was delicious and plentyfull.

My Dragonpass had expired. Phoned them and within minutes it had been renewed and we used Mylounge at Gatwick airport. Breakfast and relaxing experience after long flight from Florida whilst we waited on our connection flight to Glasgow.

The worst lounge experience at plaza premium lounge in Hongkong the worst food I have ever had

The system gives you a code according and when you go airport lounge people know about you. Friendly staff and good foods. the amp its user friendly as well. The lounge is visible and easy to see or find it. The service of the staff its great.

No lounge for international travel at Nice T2 - very poor for a company that claims so much

Ease of use, and direct access to lounge

I visited lounges in Johannesburg (South Africa) and Istanbul (Turkey) and it was a great experience. Staff at both lounges was very professional. I will recommend Dragonpass to people in my catchment area.

Used dragon pass during transit in STS lounge Changi on 19 July 2026. Overall experience was quite smooth, but some confusions with the reception team regarding allowance to bring in a guest. The app mentioned I could bring a guest (deduct 1 entitlement each) but they insisted only card owner could enter. Need to clarify the system better.

Dragonpass has failed to respond to me since 24 June 2026 despite my attempts. We had a terrible and very short experience. We were accepted to one lounge and then promptly moved to an overcrowded lounge at phuket airport. For the price the food and drinks on offer are terrible. We had to leave after 15 minutes to ensure we could grab some suitable food for children before our flight. I messaged the group immediately and notified we had left and requested reimbursement. I have heard nothing. Do not waste your time or money on this company or lounges - packed in to maximise profit, terribly crowded,limited options of food and absolutely not worth the money. Save it and grab a bite to eat at a restaurant instead.

I am in a wheelchair. As soon as reception saw me, she immediately came out of the counter and assisted us.

She was very knowledgeable of the airport procedures. Gave us very good information on how much time to allow for us to get to our gate.

Staff are all very kind, courteous and helpful.

The Pass seems to be good, however my first experience was at the Cape Town International Airport Lounge. The Lounge experience was bad, perhaps they should look for new partners or tie up with some cafe / restaurant downstairs to give the Pass holders Food / Drinks etc

When I tried to access the SATS Lounge in Terminal 1 at Changi on 11th July afternoon with my family as all other lounges were full I was told that the lounge was full despite having vacant chairs .The receptionist was rude in her responses as well . I pointed out that my family needed a rest as we had an infant with us transiting in Singapore . When I pointed to the vacant chairs she said that those are reserved for Airline staff! this is totally unacceptable .

We used the Dragonpass lounge at Maun Airport in Botswana. It was very nice, except that it is relative small and got crowded with more passengers joining.

Information of lounge not very detailed

We were at bangkok airport and wanted to go to the coral lounge, we couldnt find it with no clear instruction from the application.

In the end, we have to settle for the miracle lounge which is a lot worser and wasted our lounge visit.

So far good and well