Dragonpass Opiniones 

So far good and well

There were too few stations that allowed passengers to charge the mobile phone. I tried most of the individual seats in one section and none of the USB points worked!The selection of food was rather limited and not at all impressive. I have visited better lounges in other terminals.

Všechno funguje správně. V salonku bych uvítal širší nabídku pokrmů a i něco z teplého bufetu.

Extremely easy to access the lounge with the Dragon pass. I felt special and appreciated with the access and great service at the Bidvest Premier lounge. Thanks guys and gals, keep it up

I used the Dragon pass App to enter Plaza Premium Lounge in Brisbane International Airport recently. I was flying Qantas but due to their renovations, their lounge is before security and immigration - so very inconvenient. The Dragonpass app immediately identified Plaza Premium as available to me and access was immediate and easy when the lounge reception scanned the QR code. Such a great app ! Had a lovely welcome from the staff - and The lounge was very comfortable and as it was in the morning had a great selection of all the breakfast staples, fruit, pastries, hot and cold dishes - and it was right next to my departure gate. I will be doing this again !

This was the first time, I used Dragonpass. Naturally, I was a bit anxious but gaining access to the lounge was super easy. I had the QR code ready to scan and within seconds it was scanned and my husband and I were directed to the second floor for service.

The dairy-free food options in the lounge were better than some of the food at the resorts we stayed at.

It was clean and well equipped. The housekeeping staff made sure to collect used plates ASAP.

I travelled from Singapore to Ho Chi Minh in July 2026 and found the use of the dragonpass easy to obtain use of the lounge facilities at Terminal 2 at Changi Airport.

We used Dragon Pass at Hongkong International going back to Ninoy Aquino Manila - the place was FULL! Not a relaxing place with cramped seats and hot humid air. Limited food choices. Obviously overworked and overwhelmed staff. No toilet facility. We left in a hurry after light snacks and vowed to avoid entering the lounge again. Clearly a waste of money.

Dragonpass asked me to leave a trustpilot review.
I had this pass for 12 months and any lounge I went to denied me entry.
Dragonpass extended it for me as an apology.
The same continues to happen.
Also, it appears different memberships have different lounges that can be accessed. I arrived at a lounge that accepted Dragonpass and were willing to accept me, but dragon pass wouldn’t allow me to enter?!?!? HONEST!
In 18 months I managed to get into one lounge at T5 Heathrow, this was just 2 days ago. It was more busy and packed than the actual terminal lounge.
These lounge pass memberships are not worth the money.

You're unable to book in advance with DragonPass, so just have to turn up on the day and hope.

My family of 4 were turned away despite the DragonPass sign being displayed on the reception and Paphos departure lounge being in the app, reason given by the receptionist - "We only have a small lounge".

Had I known this I would have booked the lounge in advance and paid cash instead of wasting my money on DragonPass, will not be renewing, complete waste of time and money.

When we arrived at the lounge, before we even reached the reception desk, a member of the staff turned us away, saying, "You don't have a reservation. Without a reservation, you won't be able to enter today. We're full."
However, my son went back again around 12:00, and this time a different member of the staff welcomed us, checked us in, and showed us inside. We ended up spending a very pleasant two hours there.

Thank you for this experience as well. It started with a negative impression but ended on a positive note.

Have used DragonPass before and it's easy. Just walk up to the desk, they scan the QR code and you are in.

Took my passes I had earnt before my card expired. Then when I complained, they banned me. Awful company.

Terrible management and pure extortion. The ANA Lounge at Madeira Airport (FNC) completely destroys any notion of hospitality or premium service. Restricting access for DragonPass and premium cardholders between 10:00 and 18:00 under the excuse of "capacity limitations" is a joke. The lounge is half-empty, yet you reject passengers who have prepaid vouchers just to force people to pay $32 cash at the door. Deceptive and greedy practice by ANA Aeroportos de Portugal.

PLEASE BE AWARE especially RYANAIR and EASYJET Passengers !

YOU ARE NO LONGER eligible to use these passes at Stansted ! Which is in the very small
Print and a joke ! Because the gates are to far ! Surely that’s up to the passages to decide and leave enough time

You also cannot book ahead ! So don’t try do online and never allows you !

However ! The con part is ! If you turn up and pay but are flying with Ryanair or easyJet ! You can get in directly with them !

Tried contacting customer services to complain as im paying Barclays for this perk that is useless to me now yet get fobbed of . All this money monthly wasted .

I am happy with Dragonpass… I was at Istanbul and used it with my mother. It was seamless experience

Great to relax in airport lounges, had no issues using the Dragonpass in any of the airports we were at, use it in Oliver Tambo airport, Gatwick and Prague

At the DRAGONPASS lounge in Guangzhou Airport, the overall experience was quite good. The food, though simple, was of good quality, and there were multiple zones to suit different travelers' needs. The staff were prompt in clearing tables and dishes—very commendable! However, the smoking balcony and the restaurant entrance share the same door, which means that guests sitting near the entrance are directly exposed to secondhand smoke from outside whenever smokers come and go. The door should be properly sealed, and smokers should be reminded not to leave the door open while chatting with people outside, as the smoke from outside flows straight into the dining area.

The entry into the lounge was easy, the team were really welcoming

The experience internationally is amazing with dragon pass, with the lounge access and what one can do. I really love the fact that the directions are on the vouchers and its easily allocated. Also yoy know what you can get as it specifies clearly avoiding embarrassing moments as its a recognizable logo. Locally it can get improvement as when we flew i activated a mugg and bean voucher, however it was on the other side of the airport that I couldn't get to as I has already passed border control. Maybe if we could get more vendors Locally also.

But overall I just love it. Thank you