I thought that it didn't understand what I was trying to say about my problem, that I am I'll in bed . On my appointment date there was no part saying to cancel or change my date .day. and time. To ma... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Yes I am very happy with DrDoctor app..I have given 5 stars as it is really easy to access all appointments,letters etc and no more waiting for appointments to come through the post and also helps the... Ver más
La empresa ha respondido
The experience is great for me, as the information is always to hand to keep track of appointments and letters sent from my Consultants. The best thing is, I cannot misplace my letters anym... Ver más
La empresa ha respondido
I have already answered this. But now I am getting confused! Was this communication about you setting me up with contact numbers and e-mail? Or about my visit to Ealing Hospital yesterday?
La empresa ha respondido
Información sobre la empresa
- Compañía de software
- también en la categoría
- Asesor en administración de empresas
- Empresa de automatización
- Fabricante de tecnología médica
Escrito por la empresa
DrDoctor is a Patient Engagement Platform that helps the NHS support patients in their care journey and is used by over 35 million patients across the UK. We partner with 70 NHS Trusts and Health Boards to provide technology that supports patient communications, appointment management and remote care. Our mission is to improve efficiency in healthcare, enable the NHS to break the enormous backlog of patients needing care, and ultimately help patients to receive better care. If you have any questions or need any assistance, please contact our Support team.
Información de contacto
75 Bermondsey St, SE1 3XF, London, Reino Unido
- support@drdoctor.co.uk
- drdoctor.co.uk
4,4
Excelente
2 mil opiniones
No consta que haya invitado a opinar recientemente
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This is crap i have been on here before…
This is crap i have been on here before but can't get on again what a load of rubbish
6 de julio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Glen,
Sorry to hear you are experiencing issues with getting into DrDoctor. Please email support@drdoctor.co.uk and we can help navigate you to logging back into he platform.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Very easy to log in and view…
Very easy to log in and view appointments
6 de julio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Gemma,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Brilliant being able to amend…
Brilliant being able to amend appointment when I thought about it at 2am!!
4 de julio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Trevor,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
We are so fortunate to have a state run Health Service
I visit different NHS departments around Merseyside each catering for one or another of my diverse ailments. If I was the richest person on this planet I could not buy better service than I received from the NHS.
The staff are caring and careful not to judge people by their appearance. They are knowledgeable and deliver 110% often in trying circumstances. You have, always, my respect and thanks for maintaining my ability to function. 🎅🏽🫀🫁🧠💚☑️♾️
2 de julio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Will,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
My doctor always keeps me informed in…
My doctor always keeps me informed in things that I need to know
17 de junio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear John,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Respuesta de DrDoctor
Dear Suzanne,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
brilliant and useful
2 de julio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Bernardette,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Easy to use i suffer depression and…
Easy to use i suffer depression and anxiety andvthis is easy for me
2 de julio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Julian,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Respuesta de DrDoctor
Dear Bernard,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Fairly easy to use and hope I have…
Fairly easy to use and hope I have filled in correctly as dosent seem anywhere to log out
2 de julio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Hazel,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Making an appointment Is easy
Making an appointment Is easy. Moorfields make it easy to verify appointment. All instructions were clear and understandable
1 de julio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Quentin,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Very easy to use and understand
Very easy to use and understand. It is well organised in chronological order, informative and reassuring. The videos say it all.
1 de julio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Edgar,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Respuesta de DrDoctor
Dear Carole,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
I was able to let the hospital know I…
I was able to let the hospital know I couldn't attend on the date they gave me. This will allow someone else to avail of the slot which makes the wailing list run smoothly
1 de julio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Teresa,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Easy to use.
Easy to find letters etc only 1 problem is that letters are late being put in the system. Apart from that, it's a great service
30 de junio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear PatsKeegs,
Thanks so much for your feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Respuesta de DrDoctor
Dear Ms P L Humphrey,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
To take care of one's health
I could say that the kindness of the doctors impressed me pleasantly, even the way they addressed me clearly and understandably
30 de junio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Ciumas,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Respuesta de DrDoctor
Dear Chary,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Respuesta de DrDoctor
Dear Christina,
Sorry to hear you are having to fill out many forms however this is dictated by your trust and the information would be considered important. DrDoctor supports as an appointment booking service and cannot make changes to forms required.
If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Glad to give information which may be…
Glad to give information which may be helpful to you and to me in my treatment.
29 de junio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Judith,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
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