I received this email after having a phone call from the hospital, having explained to me that it was up to me if I took the appointment or not. I declined as my wrist was ok , that I was still doing... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Yes I am very happy with DrDoctor app..I have given 5 stars as it is really easy to access all appointments,letters etc and no more waiting for appointments to come through the post and also helps the... Ver más
La empresa ha respondido
I find my online DrDoctor account very simple to use, especially as I haven't a lots on my mind with constant tests etc. But I feel I'm in safe hands with this site. Thank you x
The experience is great for me, as the information is always to hand to keep track of appointments and letters sent from my Consultants. The best thing is, I cannot misplace my letters anym... Ver más
La empresa ha respondido
Información sobre la empresa
- Compañía de software
- también en la categoría
- Asesor en administración de empresas
- Empresa de automatización
- Fabricante de tecnología médica
Escrito por la empresa
DrDoctor is a Patient Engagement Platform that helps the NHS support patients in their care journey and is used by over 35 million patients across the UK. We partner with 70 NHS Trusts and Health Boards to provide technology that supports patient communications, appointment management and remote care. Our mission is to improve efficiency in healthcare, enable the NHS to break the enormous backlog of patients needing care, and ultimately help patients to receive better care. If you have any questions or need any assistance, please contact our Support team.
Información de contacto
75 Bermondsey St, SE1 3XF, London, Reino Unido
- support@drdoctor.co.uk
- drdoctor.co.uk
4,4
Excelente
2 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Just wonderful to use it.
13 de julio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear GM Patel,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Why I have trouble with getting thes important information via email. And just about everything NHS hospitals and people TAKE CARE OUT THERE 🙏
I’ve only just started to get into the doctors letters via email because I’ve suffered with so many scammers it’s unreal so I’m so scared of even trusting the doctors and electricity companies water companies any companies. And what make it worse for me it i suffering with mental health issues and anxiety and depression and toped all of with cellulitis on both legs which is bad ok rigth now top this off with a near death experience involving me in the worst accident of my life so I’m in such bad shape right now it’s killing me just to send this feedback on here and i was kicked out of hospital way to early all because they are at braking point I’ve see nersis break down and cry because there are run down and it broke my heart to see someone who’s there to look after you and doing a good job and she had to but up with the crap she was going through its not on and I’d just love if the major people who are running this country to go to all the hospitals in the London area and all in England just to see for themselves what thes poor women and men who work in the hospitals but I just hope them kicking me out of hospital way to erley that my bed went to to some body who was in a worse situation than I was because I was not it a good way at all broken legs fractured scapula and multiple head face and body hands cut to bit from this car drivers driving so everyone out please take care and be careful of you surroundings please.
13 de julio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Christopher,
We are really sorry to hear about your worries surrounding access to DrDoctor, please be assured we take every precaution to ensure that your data is kept safe and the system is in place to take pressure off the NHS too. We really do hope you are on the mend after the issues you have experience. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Respuesta de DrDoctor
Dear Lloyd,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
REMINDER NOTICE
REMINDER NOTICE
For the reminder well ahead of time.
12 de julio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Daniel,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Respuesta de DrDoctor
Dear Derek,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
it was so easy
11 de julio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Mohammed,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Easy to fill in.
11 de julio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Elizabeth,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Respuesta de DrDoctor
Dear Jay,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Very fast and efficient service
11 de julio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Robert,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Not used to computer systems friday
10 de julio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Tony,
Sorry you seem to be having some issues with accessing the platform. If you need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Very useful
10 de julio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Anatori,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Being older messages come straight to…
Being older messages come straight to my phone
10 de julio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Colin,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
It's easy for me to use.and I hope that…
It's easy for me to use.and I hope that I will get the surgery done soon and I will have my own new arm and the brittle bones taken out of my arm and body and I will have new..A.I. replacement limbs put in
9 de julio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Michael,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
À big thank you to all the…
À big thank you to all the doctors,Nurses,day and night shifts staff,fantastic treatments and great assistance,congratulations
Nicholas Spinocchia
Ward 26 Right
5 de junio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Nicholas,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
It may be that at 79 years I’m not very…
It may be that at 79 years I’m not very good at filling in forms but at the end of the questionnaire the program kept reiterating questions regarding contract.
8 de julio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear A Young,
Thanks so much for your feedback, I have fed this back to the team as it sounds like you may have been experiencing a glitch. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
I fill myself in security
I fill myself in security with the system of Imperial College Healthcare. Fantastic.
8 de agosto de 2025
Opinión espontánea
Respuesta de DrDoctor
Dear Irina,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Vascular information.
Easy information. Simple, straightforward. Vascular
1 de junio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Margaret,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
It was user friendly and easy using my…
It was user friendly and easy using my screen reader
7 de julio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Will Smith,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
This is crap i have been on here before…
This is crap i have been on here before but can't get on again what a load of rubbish
6 de julio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Glen,
Sorry to hear you are experiencing issues with getting into DrDoctor. Please email support@drdoctor.co.uk and we can help navigate you to logging back into he platform.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Very easy to log in and view…
Very easy to log in and view appointments
6 de julio de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Gemma,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
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