Dr.Galen - Online Health Consultation Opiniones 301

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Dr Victor Nicolas Casafus, is very professional. He is kind, warm and compassionate. He listens and is comforting and understanding. He spent a lot of time with me. I felt so much better after talkin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Dr. Galen and his team has been my medical providers and advisors for six months now. Every consultation is timely, adequate, and knowledgeable. I leave feeling confident that my health concern is r... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is a team of pure care and love. If you are in need of the best, most efficient, fastest, most professional and kind health care, book your appointment with Dr Galen. They wake up every day to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Wow, what an experience! Fantastic service. Told chat what I required and a real person sent me a message on WhatsApp and liased with a Doctor who sent over a prescription which was able to be got f... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Consultor de salud

Escrito por la empresa

Dr. Galen is a global telehealth platform designed to make healthcare more accessible, convenient, and reliable. We connect patients with qualified doctors across a wide range of specialties, enabling them to receive professional medical advice, prescriptions, and guidance from the comfort of their own homes. With 24/7 availability, multilingual support, and a network of experienced doctors operating across 130+ countries, Dr. Galen ensures timely and seamless medical assistance wherever you are.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

301 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

This service really is fantastic

This service really is fantastic. I forgot my medication in the UK and they were able to arrange for me to see an online doctor right away and provide the prescription for Greece. I have also previously used the service while in Argentina and for UK needs when unable to see my GP.

21 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional and Respectful Treatment

Dr. Galen provides the most bespoke, reliable, and professional medical concierge service that guides patients with unique needs to medical specialists who will communicate with the patient with open mindedness and respect for his needs and these specialists will prescribe when necessary the appropriate medicine or treatment plan. I can attest to this successful model, time in and time out. I only use Dr. Galen, I highly recommend it.

19 de agosto de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good service with good support

I did like the communication and I did appreciate being, somewhat, kept in the loop - however, a full 11 hours did pass after attempting to speak with a progressional - mitigating circumstances were applicable but it isn’t sunshine and rainbows the other side, either!

Eventually got in contact with a doctor for some support, which was helpful and, all grumbling aside, it was on the same day so I can’t complain too much.

14 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Decent platform - wide range of practitioners but some issues with prescriptions for UK patients

This platform helped me find a competent and trustworthy doctor who takes the time to properly understand my needs and arrange appropriate treatment when necessary. The support team are generally good. If you are from the UK and your doctor needs to prescribe you something, ensure you check in advance if they’re happy to do so via a handwritten prescription to post to you or via an electronic prescription system that’s valid in the UK such as Signature Rx, EEA Rx etc as the default prescriptions issued on the Dr Galen platform do not conform to the requirements for a valid UK private prescription. I brought this up a while ago when one of the UK doctors prescribed me a medication on the platform and the pharmacy refused the prescription as it was not valid - both myself and and the pharmacist emailed the platform at Dr Galen but they would not provide me with a fresh consultation or even ask the doctor concerned whether he could issue a paper prescription. I was never refunded etc so I am a little bit unhappy about that. However, all of my other dealings with the platform has been positive and I would recommend them, so long as you’re aware of the prescription issue in the UK. I’m hoping that by leaving this fair and balanced review, that it will compel the platform to look into this. However on a brighter note, I dealt with my usual Dr today and everything was smooth and the platform representative (Annie) was very prompt, helpful and professional.

15 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good customer support

Very good customer support, first via the website or the app, then via WhatsApp. A real person, super-competent, guided me through everything. Appointment worked great as well.

12 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Simple and understanding

Simple, and we’re eager to help when I needed it.

27 de julio de 2025
Opinión espontánea
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Respuesta de Dr.Galen - Online Health Consultation

Alyssa, This truly means a lot, thank you. Sometimes, all someone needs is to feel heard and supported, and we’re really glad we could be there for you when it counted. Your words remind us why we do what we do.

Valorada con 5 estrellas sobre 5

Very helpful doctor

Very helpful doctor
Im travelling eastern Europe it was Saturday and all other doctors were unavailable in my area.
Very quickly seen to and very helpful with any questions and aftercare was excellent. Would highly recommend

26 de julio de 2025
Opinión espontánea
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Respuesta de Dr.Galen - Online Health Consultation

Thank you so much for your kind words, Darren! We’re really glad we could be there for you when you needed help the most, especially while traveling. It means a lot to know you felt supported and cared for. We’re always here for you, anytime, anywhere. Wishing you safe travels and good health always!

Valorada con 5 estrellas sobre 5

I’m so happy to have found this ap I…

I’m so happy to have found this ap I will recommend to anyone doctor were great I will def use it again this ap

25 de julio de 2025
Opinión espontánea
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Respuesta de Dr.Galen - Online Health Consultation

Thank you so much for your lovely words, Valentino! We’re really happy to know you felt cared for and had a good experience with our doctors. It means a lot that you’d recommend us. We’ll always be here whenever you need us again.

Valorada con 5 estrellas sobre 5

Fui atendido de forma rápida e…

Fui atendido de forma rápida e competente. Com certeza voltarei a utilizar o serviço de consulta online mais vezes.

21 de julio de 2025
Opinión espontánea
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Respuesta de Dr.Galen - Online Health Consultation

Merci pour votre message. Nous apprécions sincèrement la confiance que vous accordez à nos services. Nous comprenons que votre temps est précieux et nous vous remercions de votre patience pendant que nous nous efforçons de vous fournir une formation pertinente, claire, efficace et utile.

Valorada con 5 estrellas sobre 5

Perfect

Perfect. Thank you.

15 de julio de 2025
Opinión espontánea
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Respuesta de Dr.Galen - Online Health Consultation

We’re so glad to hear that everything was perfect! Your kind words truly brighten our day. If there’s anything more we can do for you, we’re always here to help!

Valorada con 5 estrellas sobre 5

This service is incredible

This service is incredible! Fast, easy and I was supported the entire time on WhatsApp! Doctor was so incredible, took the time to properly listen and was very present. Amazing that it was on a Sunday also! Will always be using this moving forward!

13 de julio de 2025
Opinión espontánea
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Respuesta de Dr.Galen - Online Health Consultation

Thank you so much for your kind words, Vicky! We're truly touched by your feedback and so glad to hear that your experience with us was fast, smooth, and supportive especially on a Sunday! Our team, including our doctor who assisted you, is deeply committed to being present, attentive, and available when you need us most.

Knowing that you'll continue using our service means the world to us. Thank you for trusting us, it’s an honor to be part of your health journey.

Valorada con 5 estrellas sobre 5

They are great and work fast

They are great and work fast. Annie helped me so much. I appreciate the entire service.

12 de julio de 2025
Opinión espontánea
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Respuesta de Dr.Galen - Online Health Consultation

Thank you so much for your lovely message! We’re really glad to hear that you had a good experience and that our team was able to help quickly. We truly appreciate your kind words and are always here if you need anything in the future.

Valorada con 4 estrellas sobre 5

Great when you’re in a pinch or restricted for time

There was a little back and forth and some confusion around the healthcare procedures in Canada. But once it all got sorted out everything worked out fine.
I will say that the response time from drgalen was immediate each and every time I reached out. That was appreciated.

10 de julio de 2025
Opinión espontánea
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Respuesta de Dr.Galen - Online Health Consultation

Thank you for your honest and helpful feedback, Allie! We’re glad to hear that our service was helpful when you were short on time. We appreciate your patience with the back-and-forth healthcare procedures can vary by country, and we’re always working to make things as smooth as possible.

It’s great to know our team responded quickly each time that means a lot to us. We're always here if you need anything in the future.

Valorada con 5 estrellas sobre 5

I was out of town with my adult…

I was out of town with my adult daughters and my youngest got sick with strep right after we got here. She had been sick for 4 days. I tried another online service but they couldn’t do anything because I was in Michigan. Dr Galen website was amazing. They were able to call in antibiotics to the local pharmacy here in Michigan. I highly recommend them

9 de julio de 2025
Opinión espontánea
Logotipo de Dr.Galen - Online Health Consultation

Respuesta de Dr.Galen - Online Health Consultation

Thank you from the bottom of our hearts for your kind words, Taylor. It means so much to know that you felt truly cared for, not just as a patient, but as a person. That’s what we aim for every day: real connection, real support, and care that goes beyond just a consultation. Your trust and recommendation mean everything to us. We’re here for you anytime you need us.

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