Dr Victor Nicolas Casafus, is very professional. He is kind, warm and compassionate. He listens and is comforting and understanding. He spent a lot of time with me. I felt so much better after talkin... Ver más
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Consulta las opiniones de los clientes
Dr. Galen and his team has been my medical providers and advisors for six months now. Every consultation is timely, adequate, and knowledgeable. I leave feeling confident that my health concern is r... Ver más
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This is a team of pure care and love. If you are in need of the best, most efficient, fastest, most professional and kind health care, book your appointment with Dr Galen. They wake up every day to... Ver más
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Wow, what an experience! Fantastic service. Told chat what I required and a real person sent me a message on WhatsApp and liased with a Doctor who sent over a prescription which was able to be got f... Ver más
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Información sobre la empresa
Escrito por la empresa
Dr. Galen is a global telehealth platform designed to make healthcare more accessible, convenient, and reliable. We connect patients with qualified doctors across a wide range of specialties, enabling them to receive professional medical advice, prescriptions, and guidance from the comfort of their own homes. With 24/7 availability, multilingual support, and a network of experienced doctors operating across 130+ countries, Dr. Galen ensures timely and seamless medical assistance wherever you are.
Información de contacto
311 RANCH ROAD 620 S STE 211, 78734-4776, Austin, Estados Unidos
- +1 415 251 2044
- support@drgalen.org
- drgalen.org
4,7
Excelente
301 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
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Amazing customer service and attention…
Amazing customer service and attention and care for your needs. Highly recommend.
9 de julio de 2025
Opinión espontánea
Respuesta de Dr.Galen - Online Health Consultation
Wow, thank you so much for the kind words! It really means a lot to know you felt cared for and supported. That’s exactly what we hope every patient experiences. We’re so glad we could be there for you.
Thanks again for the recommendation, we’ve got your back anytime you need us!
She squeezed me in at short notice very…
She squeezed me in at short notice very kind
9 de julio de 2025
Opinión espontánea
Respuesta de Dr.Galen - Online Health Consultation
Thanks so much for your kind message, Clarke! We’re really glad that our certified doctor was able to fit you in on short notice. That kind of kindness and care is what we always aim for. Happy to know you had a good experience!
Customer service was excellent great…
Customer service was excellent great help getting my meds thank you guys
6 de julio de 2025
Opinión espontánea
Respuesta de Dr.Galen - Online Health Consultation
Thank you so much for your kind words, Nick! We’re really happy to hear that our customer service team was able to help you get your meds without any hassle. That’s what we’re here for, and it means a lot to know it made a difference for you.
Respuesta de Dr.Galen - Online Health Consultation
Thanks so much for your kind words, Jim. We’re really glad to hear you found the service quick and easy. That’s exactly what we try to do, make things simple and helpful for you. We’re here anytime you need us again.
The rep was incredibly kind and helpful…
The rep was incredibly kind and helpful especially when there was an issue with my script going through. They stuck with me throughout the entire process
5 de julio de 2025
Opinión espontánea
Respuesta de Dr.Galen - Online Health Consultation
Thank you so much for sharing this, it honestly made our day. We know how frustrating it can be when there’s a hiccup with something as important as a prescription, and I’m really glad our team could stay by your side through it all. That’s exactly why we’re here, not just to offer consultations, but to make sure you’re never left figuring things out alone. It means a lot to us that you felt supported.
Mission accomplished
I was a little skeptical at first about using Dr. Galen’s services, but I am grateful I did. The services were prompt and efficient. The customer service is outstanding.
It was the best money spent.
S.Keller
3 de julio de 2025
Opinión espontánea
Respuesta de Dr.Galen - Online Health Consultation
Dear S. Keller, Thank you so much for your kind words and for giving Dr. Galen a chance. We created this service to help people like you especially when getting an in-person doctor’s appointment feels difficult or delayed. I’m truly happy to see that you experienced exactly what we set out to do.
Your feedback means the world to us, and it’s incredibly rewarding to know that you found our service prompt, efficient, and worth it. We’re always here to support you with consultations, prescriptions, or medical certificates whenever you need.
I have used Dr galen on the go 3 times…
I have used Dr galen on the go 3 times while traveling and they have helped solve my issues everytime the same day.
5 de junio de 2025
Opinión espontánea
Respuesta de Dr.Galen - Online Health Consultation
Thank you so much for your kind message!
We’re really glad to hear that we could help you while you were traveling. It’s great to know your issues were solved quickly each time, that’s exactly what we aim for.
Thanks again for trusting us. We’re always here whenever you need us!
Respuesta de Dr.Galen - Online Health Consultation
Thank you so much for your kind words, Miljana!
We’re really happy to hear you had a great experience. Your support means a lot to us. We’ll always be here when you need us!
Great!
No problems, everything went good and I got the help I wanted.
23 de junio de 2025
Opinión espontánea
Respuesta de Dr.Galen - Online Health Consultation
Thank you so much for your kind words, Lola! We’re truly happy to hear everything went smoothly and that you got the help you needed. If you ever need anything again, you can reach us anytime, Wishing you good health always!
Respuesta de Dr.Galen - Online Health Consultation
Thank you so much for your kind words and recommendation, Beatris! We’re really glad to know you had a good experience with us. It means a lot to our entire team. We’re always here whenever you need us!
Respuesta de Dr.Galen - Online Health Consultation
Thank you for your lovely feedback, Bettina! We’re happy to hear that your experience was easy, quick, and friendly, just the way we aim to make it for every patient. We look forward to helping you again whenever you need us!
I had a very positive experience with…
I had a very positive experience with Dr. Galen during my consultation. Dr. Sathish Kumar examined my mother's health report and allayed the fears of angiogram treatment. He clearly explained about the medications and follow up treatments. I truly appreciate the approach and would highly recommend Dr. Galen to anyone seeking a compassionate and knowledgeable doctor. Excellent consultation overall.
21 de junio de 2025
Opinión espontánea
Respuesta de Dr.Galen - Online Health Consultation
Thank you so much for your kind words and detailed feedback, Pandi Ganesh! We’re truly glad to hear that our Dr. Sathish Kumar was able to provide clarity and reassurance regarding your mother’s health. It's our mission at Dr. Galen to ensure every patient feels supported, understood, and cared for throughout their journey.
Your recommendation means a lot to us, and we’re always here whenever you or your loved ones need us again.
Drgalen.org and it’s representative:
The person with whom I was speaking was extremely: knowledgeable, infinitely patient, and went way above the call of duty.… Even coaching me on things I was trying to do in order to be set up to use the tool of doctorgalen.org to make an appointment with a specialist doctor. I would highly recommend this person and their service to anyone for that purpose.
17 de junio de 2025
Opinión espontánea
Respuesta de Dr.Galen - Online Health Consultation
Thank you so much for taking the time to share your experience, Sheri! We’re truly delighted to hear that our team member was able to support you with such dedication and care. Going above and beyond to help our patients is exactly what we aim for at Dr. Galen, and your kind words mean the world to us.
We’re grateful for your recommendation and are always here whenever you need assistance or a consultation in the future.
Efficient service
I needed an emergency medical service in Bulawayo for my mother, and Dr Busman responded swiftly and professionally. His prompt arrival and expert care made all the difference in a stressful moment. I’m truly grateful and highly recommend this service to anyone in need of urgent medical assistance.
15 de junio de 2025
Opinión espontánea
Respuesta de Dr.Galen - Online Health Consultation
Thank you so much for your heartfelt feedback, Brian. We’re truly glad to hear that our Dr. Busman was able to respond quickly and provide the care your mother needed during such an urgent time. It means a lot to us to know our service could make a difference when it mattered most.
Your kind words and recommendation are deeply appreciated. We’re always here to support you and your loved ones whenever you need us.
A great service to those who don’t have lot of time.
Wonderful service to people who don’t want to spend their time doing what others can do for them…regarding details that they don’t want to spend time figuring out or waiting to figure out.
If you make an appointment, call them to verify your scheduled appointment.
22 de mayo de 2025
Opinión espontánea
Respuesta de Dr.Galen - Online Health Consultation
Thank you so much for your kind words and honest feedback, Pam!
We're glad to hear that you appreciated the convenience of our concierge service, our goal is exactly that: to take care of the details so you don’t have to.
We work every day to make it easier for people to find and connect with their preferred doctors, which is exactly why we created this service. Your words truly validate that mission, and we’re so happy to have been able to help you. We're always here whenever you need support again, thank you for trusting us!
Fraud, Scam,DO NOT USE.
This is an absolute scam.
I am a physician. I don’t do outpatient visits. I ONLY work at a trauma hospital. And it says I will see people for $7 for a concierge visit. Complete and utter bs.
Reporting this fraud to FTC, BBB and anyone else I can think of.
11 de junio de 2025
Opinión espontánea
Respuesta de Dr.Galen - Online Health Consultation
we sincerely apologize for the incorrect listing, Dr Wyatt Palmer.
Our platform sources publicly available data to help patients find care options, and we never intend to misrepresent any provider's scope of practice or availability. We take such concerns very seriously, and we have immediately removed your profile from our platform to prevent any further confusion.
To clarify, the $7 concierge visit fee mentioned on our platform is not a fee for your consultation. It is a coordination fee charged to the patient for helping them book an appointment on their behalf. Patients are always directed to visit the provider directly and make payment directly to the provider or the hospital, we do not collect or handle any consultation fees for in-person visits.
We also work with trauma doctors who assist patients when appropriate, and we ensure all listings match a provider's actual practice to the best of our knowledge.
We fully respect your position, and if there’s anything else we can do or if you’d like a written confirmation of the removal, please don’t hesitate to contact us. Thank you once again for alerting us, and we truly regret any inconvenience caused.
This service is very helpful
This service is very helpful. Fast reply and communicative, professional! Also Dr. Amar Residovic in Sarajevo was amazing! world class integrative functional medicine doctor and acupuncturist!
5 de junio de 2025
Opinión espontánea
Respuesta de Dr.Galen - Online Health Consultation
Thank you so much for your wonderful feedback! We’re delighted to hear that you had a great experience with our service and with Dr. Amar Residovic in Sarajevo. It means a lot to know you trusted us and successfully visited the doctor through our platform. We're here whenever you need support again, thank you for choosing us!
My baby was born in a foreign country
My baby was born in a foreign country. This app made it super easy for me to get in touch with a doctor in the same country that spoke English who could review her charts and put my mind at ease. The appointment was same day. Well worth it. Extremely positive experience.
10 de junio de 2025
Opinión espontánea
Respuesta de Dr.Galen - Online Health Consultation
Reading your message truly moved us, Ken. Knowing we could help ease your worries during such a special and delicate time especially while you were far from home means the world to us.
We’re so glad you found comfort in speaking with our doctor who understood your needs and could guide you with care and clarity. That’s exactly why we do what we do to be there for moments like this. Thank you for trusting us with your baby’s care.
Good Platform for Doctors and the…
Good Platform for Doctors and the Patients are using a very useful Environment for the Medical Attention Through the Telemedicine Service
10 de junio de 2025
Opinión espontánea
Respuesta de Dr.Galen - Online Health Consultation
Thank you so much for your kind words, Dr. Mauricio Alejandro Usme Arango! We’re really glad to hear that you find our platform helpful and easy to use. It means a lot to us that both you and your patients are having a good experience with our telemedicine service. We’re happy to have you with us and truly appreciate your support.
This is a scam website that charges…
I'll edit my original post. I found my practice listed on your website, with a $9 "concierge" fee for a patient to schedule an appointment. I have never asked you to list my practice. I do not accept patients through ANY referral service. So, I connected over your chat feature posing as a patient looking to schedule. The person chatting with me was clearly using a translator. They did their best to get me to agree to the $9 fee, saying Dr. Lipman was a very well respected doctor. When I asked if Dr. Lipman's practice accepted insurance, or had availability, I was told that I needed to pay the fee in order to find out any information about the practice.
Original post-
"This is a scam website that charges patients money to tell them the doctor they want to see isn't taking patients."
8 de junio de 2025
Opinión espontánea
Respuesta de Dr.Galen - Online Health Consultation
We’re sorry to hear you feel this way and would like to offer some clarification, Dr. Lipman.
We are a global online consultation platform that freely promotes healthcare providers and helps patients connect with them. We refer patients directly to doctors at no cost. Patients pay the consultation fee directly to the clinic or via their preferred method.
The $9 mentioned on our platform is clearly labeled as a concierge fee, which covers the assistance we provide to patients in locating the right doctor and helping with appointment coordination. This fee is only collected after the patient agrees to it, and many choose this option for the added convenience.
Our intention is never to mislead or misrepresent, we aim to simplify the process for both patients and providers by bridging the gap in access. As per your request, we have now removed your profile from our platform.
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