Ordered a 32gb ram kit. It arrived well packaged and on time Unfortunately only 1 stick arrived, which didn't work. Contacted them out of hours, next day I had a response. I returned the... Ver más
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Consulta las opiniones de los clientes
I ordered 2 sticks of 8GB RAM but received only 1. Yet to receive any explanation, as their customer service isn't open until Monday, but just perplexed about how a simple mistake like this can be m... Ver más
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I ordered a brand new xum rebuild ready to game pc, after seeing all the reviews I was skeptical on whether the pc would work. Upon arriving everything looked fine however the gpu is faulty and has ca... Ver más
Sound supplier of RAM in my experiences. Fully specified in the online shopping page and that is exactly what you get. I got a message to confirm my purchase choice. Easy to order the wrong one by mis... Ver más
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Información sobre la empresa
Escrito por la empresa
FREE DELIVERY on all Dr. Memory Gaming PC, Ram Memory, Hard Drives, Processors & Laptops. Contact us on +441618770030/+44 738 374 2190. Click Here for the Best prices.
Información de contacto
Unit 5a Orion Trading Estate, Tenax Road, M17 1JT, Manchester, Reino Unido
- +441618770030
- drmem.com
3,0
Medio
842 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 28% de las opiniones negativas
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Respuesta de Doctor Memory
Hi,
thank you for leaving us the great review. We hope you are happy with your order and the service received!
Hoping that my problem is just a “glitch” ! IT WAS.
At this moment in time not very happy. DPD delivery was not a good experience although this is not the fault of Doctor Memory.
What I do find disturbing Is that the order that I placed was described as having Windows 11 OS and when it arrived it was Windows 10. The specifications do not meet those required for the Windows 11 upgrade. I am hoping that the company can rectify this and my review will reflect that if / when it happens.
UPDATE: Glad to say my faith has been restored.in the seller. After the exchange of several emails between myself and their technical they explained how to make a change in the BIOS to enable Win 11 to be installed. Many thanks from a very happy customer.
24 de septiembre de 2022
Opinión espontánea
Respuesta de Doctor Memory
Hi,
We are sorry for the issues you received originally, we are glad to see that this has been resolved for you now after speaking with our support team! Thank you for leaving the review.
Great service handled with care
14 de septiembre de 2022
Respuesta de Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our products & services.
Respuesta de Doctor Memory
Hi,
thank you for the time to leave us a review! I am glad that you found it easy to use and that the shipping was also fast and reliable
Great Value Gaming PC
Great gaming PC. Good value. They were let down by the delivery company when the PC "disappeared" in transit, but the customer service was very good. They quickly sorted it out and sent another PC.
8 de septiembre de 2022
Respuesta de Doctor Memory
Hello, I am happy to see that the replacement arrived in good time. I am sorry for the issue with the first PC but as discussed with you prior, it looks like the courier lost the parcel.
I hope you are very happy with your new PC! Thank you for taking the time to leave this review
Simply great
6 de septiembre de 2022
Respuesta de Doctor Memory
Hi, thank you for the review. I hope the item arrived in a fast time as that is what we aim for. I hope you enjoy it! Thank you for taking the time to leave us this review.
Excellent Customer Service
I had a follow-up issue concerning a PC purchased over a year ago from Dr Memory.
Two quick emails with customer support (handled by Lee) and the part required is sent out and delivered the next day.
PC running at 100%. Thank you!
22 de agosto de 2022
Opinión espontánea
Respuesta de Doctor Memory
Hi, I would like to apologise for the issue that you had originally. But I am glad to see that it was managed to get resolved in a short matter of time! We are also glad that the item was shipped to you for the next day as that is what we always try to do with our couriers! Thank you for taking the time to leave this review for us.
Customer service as it used to be.
Very prompt order process and delivery was well packed and well protected.
Very quick to answer any questions on the phone. I would highly recommend the company.
Very well priced given the current market.
18 de agosto de 2022
Respuesta de Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our products, & customer services.
Very happy with my purchase
After searching various web sites for a new PC I found that Doctor Memory looked the best value, the specification for the pc was good for the price compared to the other sites. The delivery of the PC was quick and was kept informed throughout the process. Would definitely recommend.
18 de agosto de 2022
Opinión espontánea
Respuesta de Doctor Memory
Hi & thanks for the review
We are so pleased you are pleased with your new PC.
When our customers are happy we are happy too
Delivery timeframe not quite what advertised at checkout
Very good price but when checking out, the option I chose was (Delivery by 1pm). Assuming that would be next working day. Yet once the invoice/receipt arrived it was for 48 hour tracked. Although the item did arrive within that time frame, maybe changing the wording to what the actual service paid for at a price of £6:30 would not mislead any other customers. Would still use again though now knowing the delivery time frame.
2 de agosto de 2022
Respuesta de Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our products, services, delivery times. The wording of the postage options is set by ebay unfortunately, sorry if we couldnt be more specific for you.
Excellent product promptly delivered at…
Excellent product promptly delivered at a very fair price with, unusually, pre-sales guidance regarding suitability. Can't fault 'em.
25 de julio de 2022
Respuesta de Doctor Memory
Hi, thank you for taking the time to leave us with this review, we are glad you found us to be 5 star worthy. We take time and effort to make sure our customers are getting the correct item as there are lots of different one's out there. We also keep our prices as low as possible to ensure that the prices are fair for our customers as we take great pride in having you.
Excellent!
Excellent!
Adding 8gb of RAM to my old 4gb laptop made a big change (obviously)!
But, my 5 stars rating was for the delivery time, packaging and most importantly the very responsible price!
I highly recommend it!
23 de julio de 2022
Respuesta de Doctor Memory
Hi, thank you for the kind review, we try our best to send out the items in the best packaging possible with the best couriers so that you receive your items as soon as possible
Easy to navigate and choose
18 de julio de 2022
Respuesta de Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our products, services.
RAMs for Laptop
I bought two RAMs to upgrade my laptop. The products are well packaged and fitted my laptop model. I received emails to check if I ordered the right products. The staff verified it before shipping. A very good shopping experience.
18 de julio de 2022
Respuesta de Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our products, & services.
Advertised as Post Office 48
Advertised as Post Office 48 - 2 day delivery, when hadn't arrived after 4 days I contacted customer service and spoke to a rather rude gentleman who told me they didn't guarantee deliveries and I had to wait 7 working days before they would investigate...
12 de julio de 2022
Respuesta de Doctor Memory
Hi
We are sorry you had to wait for your delivery. But I can see that the item ordered on 05/11 has now been delivered on the 11/07. We ship all our order before 3pm on the same day. & usually your order will be received within 2 working days. However sometimes due to circumstances out of our control delivery can take longer. We unfortunately cant open an investigation with the post office until a parcel has been missing for 7 working days. If a parcel hasnt been delivered within 7 working days we can then offer you a replacement or a full refund.
On time exactly what I asked for.
4 de julio de 2022
Respuesta de Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our RAM & delivery times.
Good price and worked
Good price. Arrived quickly. And most importantly they worked!
2 de julio de 2022
Respuesta de Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our RAM, & delivery times.
Amazing
Amazing! My son is very happy with his new computer. Quick delivery and everything is working just great! Would recommend to friends and family.
1 de julio de 2022
Respuesta de Doctor Memory
Hi & thanks for the review
We are so pleased you are pleased with your new gaming PC.
When our customers are happy we are happy too
Exactly what I needed!
27 de junio de 2022
Respuesta de Doctor Memory
Thanks for your review
Glad you are pleased with your RAM
Respuesta de Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our products, delivery times & services.
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