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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Ordered a 32gb ram kit. It arrived well packaged and on time Unfortunately only 1 stick arrived, which didn't work. Contacted them out of hours, next day I had a response. I returned the... Ver más

Valorada con 1 estrellas sobre 5

I ordered 2 sticks of 8GB RAM but received only 1. Yet to receive any explanation, as their customer service isn't open until Monday, but just perplexed about how a simple mistake like this can be m... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I ordered a brand new xum rebuild ready to game pc, after seeing all the reviews I was skeptical on whether the pc would work. Upon arriving everything looked fine however the gpu is faulty and has ca... Ver más

Valorada con 5 estrellas sobre 5

Sound supplier of RAM in my experiences. Fully specified in the online shopping page and that is exactly what you get. I got a message to confirm my purchase choice. Easy to order the wrong one by mis... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fabricante de hardware para ordenadores
  2. Tienda de ordenadores y accesorios
  3. Tienda de informática

Escrito por la empresa

FREE DELIVERY on all Dr. Memory Gaming PC, Ram Memory, Hard Drives, Processors & Laptops. Contact us on +441618770030/+44 738 374 2190. Click Here for the Best prices.


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

842 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 28% de las opiniones negativas

Suele responder en menos de 1 semana

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3,0

Todas las opiniones

(842)

11 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great product & service!

Quick , straight forward purchase & when had a small problem with delivery was sorted no problem! Product great too!

2 de noviembre de 2022
Logotipo de Doctor Memory

Respuesta de Doctor Memory

Hi & thanks for the review
We are so pleased you are pleased with your new gaming PC.
When our customers are happy we are happy too

Valorada con 5 estrellas sobre 5

Very pleased with the service

Very pleased with the service.
Will use them again.

2 de noviembre de 2022
Logotipo de Doctor Memory

Respuesta de Doctor Memory

Thanks for your review
Glad you are pleased with our products, services & shopping/ordering experience.

Valorada con 5 estrellas sobre 5

Worth every penny and trusted

Quick from buying to getting, exactly what was described. Definitely good to buy from.

23 de octubre de 2022
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Respuesta de Doctor Memory

Hi & thanks for the review
We aim to provide the best value and performance for our customers so we are happy when you are happy.

Valorada con 5 estrellas sobre 5

Haven't tried the computer yet but was…

Haven't tried the computer yet but was well-packed and delivered fast

1 de noviembre de 2022
Logotipo de Doctor Memory

Respuesta de Doctor Memory

Hi & thanks for the review
We are glad you are pleased with your new gaming PC
We aim to provide a plug and play experience for our customers
So everything is ready to go when the PC arrives.

Valorada con 5 estrellas sobre 5

Highly recommend

Dispatched my new pc same day and very well packaged. ⭐️⭐️⭐️⭐️⭐️

21 de octubre de 2022
Logotipo de Doctor Memory

Respuesta de Doctor Memory

Hi & thanks for the review
We are glad you are pleased with your new gaming PC
We aim to provide a plug and play experience for our customers
So everything is ready to go when the PC arrives.

Valorada con 5 estrellas sobre 5

Delivery was great and it's amazing for…

Delivery was great and it's amazing for destiny 2 only problem was now its stuck on blue as the remote doesn't work
Update.
Next day had reply and email saying they've sent a new one, absolute brilliant service would recommend to anyone 👌

25 de octubre de 2022
Logotipo de Doctor Memory

Respuesta de Doctor Memory

Hi & thanks for the review
We are so pleased you are pleased with your new gaming PC.
When our customers are happy we are happy too
We are sending you out a replacement remote control pad
Regards XUM

Valorada con 5 estrellas sobre 5

Good News

I have just fixed a major problem that I have had with my pc. This company has excellent coustemer service the person who helped me aided me on diagnosis of my problem and easily helped solve it. The delivery of the PC took only 1 day although it had some loose packaging which was weird. Every game I constantly get high FPS and also you can change the fan speed in the boot up menu which is nice. If you have some money and don't want to go to a big supplier use DoctorMemory as I strongly recommend it. The only problem is no Bluetooth yet this can easily be solved with a USB adapter.

19 de octubre de 2022
Opinión espontánea
Logotipo de Doctor Memory

Respuesta de Doctor Memory

Hi Sebastian, we have just been speaking on the phone regarding the issue with the PC, As it appears your PC has lost its 'windows 11' installation when you reset the PC. We have advised you to reinstall windows again using a USB key. & then to let us know if you need any further assistance.

Valorada con 5 estrellas sobre 5

Definitely not a scam

I had written an original one star review for Doctor Memory, as there was a mix up with the postal carrier leading to my PC going missing, and I was convinced this could be a scam (hence the title).

A very helpful lad from the support team arranged for another unit to be sent out due to this being a gift, and it was already late, despite the fact they hadn't located the original PC.

The PC arrived a day later, and although I missed the birthday deadline, it was only by a couple of days in the end, which is much better than having to wait who knows how long for the DPD to find the parcel.

The PC came, and it's literally plug in and your good to go. Very happy with the service.

18 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delivery was excellent and well…

Delivery was excellent and well packaged.
I haven’t tried the computer fully yet but from what I have it’s all in order

16 de octubre de 2022
Logotipo de Doctor Memory

Respuesta de Doctor Memory

Hi & thanks for the review
We are glad you are pleased with your new gaming PC delivery 
We aim to provide a plug and play experience for our customers
So everything is ready to go when the PC arrives.

Valorada con 5 estrellas sobre 5

Very decent pc

Very decent pc
Good for the money my son likes it use it very often

14 de octubre de 2022
Logotipo de Doctor Memory

Respuesta de Doctor Memory

Hi & thanks for the review
We are so pleased you are pleased with your new gaming PC.
When our customers are happy we are happy too

Valorada con 5 estrellas sobre 5

Amazing service

Amazing service, came the next day packaged well. Its a Christmas present t for my son so will see how it works then but for now I can't fault the service!

6 de octubre de 2022
Logotipo de Doctor Memory

Respuesta de Doctor Memory

Hi & thanks for the review
We are glad you are pleased with your new gaming PC
We aim to provide a plug and play experience for our customers
So everything is ready to go when the PC arrives.

Valorada con 5 estrellas sobre 5

Prompt service

Prompt service, really impressed with the speed of delivery, just a day from placing the order and when I changed the delivery option to collection from a shop, it was changed straight away with no mix ups. Very impressed.

7 de octubre de 2022
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Respuesta de Doctor Memory

Hi & thank you for your review

Its great to hear you are happy with our products, services, & order process.

Valorada con 5 estrellas sobre 5

Fantastic Service and Delivery

Easy to order and always kept up to date on the process of the order.

Many thanks
Phil

6 de octubre de 2022
Logotipo de Doctor Memory

Respuesta de Doctor Memory

Hi & thank you for your review

Its great to hear you are happy with our products, services, delivery.

Valorada con 5 estrellas sobre 5

Very happy overall

Very happy overall. Quick service, great explanations and support for a first time buyer! Had one query - quickly addressed by support.

7 de octubre de 2022
Logotipo de Doctor Memory

Respuesta de Doctor Memory

Hi & thanks for the review
We are so pleased you are pleased with your purchase.
When our customers are happy we are happy too

Valorada con 5 estrellas sobre 5

Happy customer

I wasn't sure what computer would be best for my needs so I rang the shop and had a chat with a lovely chap who helped me to decide which one would be best. There was no pressure to buy and no upselling to a machine I didn't need. The computer arrived well packaged and works perfectly. Would definitely recommend

9 de septiembre de 2022
Logotipo de Doctor Memory

Respuesta de Doctor Memory

Hi & thanks for the review
We are so pleased you are pleased with your new gaming PC.
When our customers are happy we are happy too

Valorada con 5 estrellas sobre 5

Hello. Big Thanks

Hello, Im a dad of 42 i was looking for first gaming pc for my son , Had a budget of £1000 i went to 3 different sites ( no name calling) i got no help so i was told to go doctor memory, Let me just say i had 2 days of stress 1 site it would,nt even register me an 1 site did,nt seem very helpful at all, But i was so happy i went to doctor memory excellent service all i wanted an more in the budget. Next day delivered, Just want to say Thanks to doctor memory an i WILL be ordering myself a pc also soon!

1 de octubre de 2022
Opinión espontánea
Logotipo de Doctor Memory

Respuesta de Doctor Memory

Hi, I am very glad to see that you found our website stress free and easy to use, We have worked a lot on it to allow you to put in your budgets and to even filter by what games you'd be likely to play to give you our recommended PCs per your filtering. We thank you for taking the time to leave us with this review!

Valorada con 5 estrellas sobre 5

First time bought a pc in 13 years and…

First time bought a pc in 13 years and found Dr Memory on of the most reasonsable for what you get, deliver on time etc cant fault them, will definitely use again

29 de septiembre de 2022
Logotipo de Doctor Memory

Respuesta de Doctor Memory

Hi & thanks for the review
We are so pleased you are pleased with your new gaming PC.
When our customers are happy we are happy too

Valorada con 5 estrellas sobre 5

Great prebuilt PC desktop

Great prebuilt PC desktop. Easy to set up, pretty much plug n play. It's super fast and exactly what I needed at a much lower cost than a branded option. Quick delivery, well packed etc..

21 de septiembre de 2022
Logotipo de Doctor Memory

Respuesta de Doctor Memory

Hi,
thank you for taking the time to leave us a review. It means a lot for us. We are glad that you are enjoying your new XUM Gaming PC! We hope you love it!

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