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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I am a serial phone dropper and I am so at peace knowing my cell phone is protected from any further falls. The protective case fits like a glove and I can tell by the quality that it is so well prote... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Dropguys exceeded my expectations! I got the clear case, screen protector and camera cover and couldn’t be happier. Extremely impressed by how detailed and easy they made the screen protector applic... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered the wrong stuff initially, but they checked in via email right away to have me confirm. I was able to switch out before delivery. The screen protector is very smooth and responsive.

Valorada con 4 estrellas sobre 5

This is my second screen protector order in a year. Absolutely loved the first one, but it cracked in two places, right through the middle,( have no clue how ) so I ordered another. Not sure what h... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de accesorios para teléfonos celulares

Escrito por la empresa

Dropguys is the only brand that guarantees complete protection or we'll refund your purchase. This aligns your interests with ours ✌️


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

521 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great customer service

I accidentally ordered the wrong case and realized it when the confirmation email told me do double check my order. With a quick email they changed my order before it shipped.

8 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Matt,

Thanks for the great feedback! We’re glad our team was able to catch and update your order right away — we always try to make things as easy as possible for our customers. Appreciate you taking the time to share your experience!

— The DropGuys Team

Valorada con 5 estrellas sobre 5

Ordered By Mistake

I have a news alert IPhone 17 ProMax that I ordered a protective case for.
When I saw the confirmation, I realized I ordered a case for the 17 Pro. I reached out to Customer Service and they replied right away. Really good when a company helps their customers.

3 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Vincent,

Thanks so much for sharing your experience! We’re glad our team was able to help right away and get things sorted for your iPhone 17 Pro Max. We truly appreciate your kind words and support!

— The DropGuys Team

Valorada con 5 estrellas sobre 5

I received what was advertised in a…

I received what was advertised in a timely manner

5 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi William,

Thanks for your feedback! We’re glad to hear your order arrived on time and met your expectations. We appreciate your support!

— The DropGuys Team

Valorada con 5 estrellas sobre 5

I saw a review online for Dropguy…

I saw a review online for Dropguy phone cases. I liked the clear case but thought it might be brittle like acrylic. It’s not brittle and is not only a bit flexible but a very tight fit on my phone. I thought it would be slippery but it has grip. I like how it feels and love how it looks! I was skeptical at first but glad I took a chance and bought it!

7 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Cathy,

We’re so happy to hear that you gave DropGuys a chance and ended up loving your case! It’s great to know the fit, grip, and feel exceeded your expectations. Thanks for trusting us and sharing your experience!

— The DropGuys Team

Valorada con 5 estrellas sobre 5

Love this phone case

Love this phone case! It’s very grippy - classic - simple design.

6 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Cynthia,

Thank you so much for the kind words! We're thrilled to hear you’re loving your case. Appreciate your support and for choosing DropGuys!

— The DropGuys Team

Valorada con 5 estrellas sobre 5

You care about me

Fast response considering I emailed your company at 11pm. You checked my entire order and explained clearly my question. I appreciate the promptness of your company.

5 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Susan,

Thank you so much for your kind words! We’re thrilled to hear that our team was able to assist you promptly and clearly. We truly appreciate your trust and support.

— The DropGuys Team

Valorada con 5 estrellas sobre 5

Excellent company to deal with

Excellent company to deal with. Great prices and they shipped very fast.

3 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Evelyn,

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our service — fast shipping and great value are exactly what we aim for. We truly appreciate your support!

— The DropGuys Team

Valorada con 5 estrellas sobre 5

My request was immediately acted upon…

My request was immediately acted upon by David. Excellent customer support!

4 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Jim,

Thanks so much for the great feedback! We’re glad we were able to assist you quickly — our team always aims to make sure every request is handled right away. We appreciate your support!

Valorada con 5 estrellas sobre 5

Very prompt regarding issue

Very prompt regarding issue. Solved issue by sending a replacement lens cover. Also provided better application instructions.

4 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Ann,

Thank you for your kind words! We're so glad our team was able to resolve the issue quickly and get a replacement lens cover to you. We appreciate your patience and are happy the updated instructions helped!

— The DropGuys Team

Valorada con 5 estrellas sobre 5

Case and screen protector arrived very…

Case and screen protector arrived very quickly. There was an issue with the screen protector, but I reached out and they were able to get me a replacement shipped for delivery within a few days. Overall, great experience. Love the case so far

4 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Michael,

Thanks so much for sharing your experience! We're glad to hear your order arrived quickly and that our team was able to sort out the screen protector issue right away. Delighted you’re loving the case — we appreciate your support!

— The DropGuys Team

Valorada con 5 estrellas sobre 5

Super awesome company.

Super awesome company.

3 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Nicholas,

Thanks so much for the awesome feedback! We’re thrilled to hear you had a great experience — appreciate your support!

— The DropGuys Team

Valorada con 5 estrellas sobre 5

Incredibly prompt response to my…

Incredibly prompt response to my product question via email. Problem easily solved. Products arrived quickly, were as described, and to date, I wouldn’t hesitate to recommend Drop Guys. Will be ordering from them again!

3 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Annette,

Thank you for the wonderful feedback! We’re so glad our team was able to assist you quickly and that everything arrived just as expected. We truly appreciate your recommendation — and we’ll be excited to have you shop with us again!

— The DropGuys Team

Valorada con 5 estrellas sobre 5

Stellar customer service

Stellar customer service
Fast response

3 de octubre de 2025
Opinión espontánea
Logotipo de Dropguys

Respuesta de Dropguys

Hi Scott,

Thanks so much for the great feedback! We’re glad to hear our team was able to respond quickly — providing stellar customer service is always our goal. Appreciate your support!

— The DropGuys Team

Valorada con 5 estrellas sobre 5

My second dropguys I-Phone case

My second dropguys I-Phone case. The first was purchased 3 years ago for my IPhone 13 and it was dropped quite a few times. It held up great with no breakage. Didn’t hesitate to to go with dropguys for my new iPhone 16. Great product.

3 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Mike,

Thank you so much for being a returning customer! We’re thrilled to hear your first case held up so well over the years and that you trusted DropGuys again for your new iPhone 16. We truly appreciate your loyalty and support!

— The DropGuys Team

Valorada con 5 estrellas sobre 5

Order

My ordered case is running late so they sent me a clear case, screen protector and wrist holder for free, very generous and very accommodating .

25 de septiembre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Robert,

We’re so glad to hear that you’re happy with the complimentary case, screen protector, and wrist holder while you wait for your main order. Thanks for your kind words—we’re always happy to go the extra mile to make sure your phone is protected.

—The Dropguys Team

Valorada con 5 estrellas sobre 5

Dropguys responded immediately to my…

Dropguys responded immediately to my email stating that I received the wrong size case. They immediately sent the correct size and didn’t charge me to return the other. Great customer service. Appreciated !!

1 de octubre de 2025
Opinión espontánea
Logotipo de Dropguys

Respuesta de Dropguys

Hi Cynthia,

We’re so glad we could quickly make things right with your order. Thank you for your kind words—it means a lot to know you appreciated the hassle-free exchange. We’re always here if you need anything else!

—The Dropguys Team

Valorada con 5 estrellas sobre 5

I recently ordered an iPhone 17 case…

I recently ordered an iPhone 17 case and screen protector from Dropguys, but when my new iPhone 17 Pro arrived, I realized I had mistakenly ordered the wrong size. I reached out to Dropguys to explain the situation, fully expecting to pay for a replacement. To my surprise, they immediately reordered the correct size case and screen protector for me at no additional cost.

Their customer service was exceptional - quick, understanding, and incredibly accommodating. It's rare to find a company that goes above and beyond to ensure customer satisfaction, but Dropguys truly delivered. The new case and screen protector will fit perfectly, and the quality is top-notch.

I highly recommend Dropguys for their excellent products and outstanding customer service. They've earned a loyal customer in me!

1 de octubre de 2025
Opinión espontánea
Logotipo de Dropguys

Respuesta de Dropguys

Hi Ashley,

Thank you so much for sharing your experience! We’re delighted we could get you the correct case and screen protector without any hassle. Knowing that our quick support and commitment to making things right made a difference for you means the world to us. We truly appreciate your recommendation and look forward to keeping your iPhone protected for years to come!

—The Dropguys Team

Valorada con 5 estrellas sobre 5

IPHONE 17 CASE ULTRA SLIM (CLEAR)

I was looking for protection for my new iPhone 17 Air device. I was intrigued by the Youtube Videos and the website for Dropguys. I asked a few questions and got prompt responses on the case and other products they provide for cell phones (iPhone/Samsung). I ended up purchasing the case and I feel secure in protecting my new Air 17.

29 de septiembre de 2025
Opinión espontánea
Logotipo de Dropguys

Respuesta de Dropguys

Hi Daniel,

Thank you for your review! We’re so glad to hear that our team was able to answer your questions promptly and that you feel confident protecting your new iPhone 17 Air with our Ultra Slim Clear Case. Your trust means a lot to us, and we’re thrilled to have you as part of the Dropguys family.

—The Dropguys Team

Valorada con 5 estrellas sobre 5

The case is perfect

The case is perfect, an exact fit and everything works perfectly through the case, don’t waste your money on knockoffs, go for the best.

27 de septiembre de 2025
Opinión espontánea
Logotipo de Dropguys

Respuesta de Dropguys

Hi Joseph,

We’re so glad to hear that your case fits perfectly and works seamlessly with your phone! Thank you for trusting Dropguys and for recommending us over knockoffs—it means a lot. We’re thrilled you’re enjoying your case and appreciate your support!

—The Dropguys Team

Valorada con 5 estrellas sobre 5

Great case

Great case! Very well made my iPhone pro max has already survived its first counter height drop. I especially like the way they resolved the problem of accidentally turning the camera on by recessing the camera button.

29 de septiembre de 2025
Opinión espontánea
Logotipo de Dropguys

Respuesta de Dropguys

Hi Joe,

We’re so glad to hear your iPhone Pro Max is already protected from its first drop! 🙌 We also appreciate your feedback on the recessed camera button design—it’s great to know it’s making a real difference. Thanks for sharing your experience and for trusting Dropguys to keep your phone safe!

—The Dropguys Team

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