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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I am a serial phone dropper and I am so at peace knowing my cell phone is protected from any further falls. The protective case fits like a glove and I can tell by the quality that it is so well prote... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Dropguys exceeded my expectations! I got the clear case, screen protector and camera cover and couldn’t be happier. Extremely impressed by how detailed and easy they made the screen protector applic... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered the wrong stuff initially, but they checked in via email right away to have me confirm. I was able to switch out before delivery. The screen protector is very smooth and responsive.

Valorada con 4 estrellas sobre 5

This is my second screen protector order in a year. Absolutely loved the first one, but it cracked in two places, right through the middle,( have no clue how ) so I ordered another. Not sure what h... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de accesorios para teléfonos celulares

Escrito por la empresa

Dropguys is the only brand that guarantees complete protection or we'll refund your purchase. This aligns your interests with ours ✌️


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

521 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

A great experience

I received my order in two day. Less than a day after installing the case and lens protector on my iPhone 17 Pro Max I noticed the camera lens protector was cracked. I messaged them and heard back almost immediately. Even though the broken item wasn’t warranted they replaced it. I wouldn’t hesitate to order from Drop Guys again, a company that can be trusted. AAAAAA+

22 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Warren,

Thank you so much for your thoughtful review! We’re happy to hear your order arrived quickly and that our team was able to assist right away. We truly appreciate your trust and kind words — it means a lot to us!

— The DropGuys Team

Valorada con 5 estrellas sobre 5

Outstanding communication through the…

Outstanding communication through the ordering and delivery process. I knew exactly where my order was and when to expect it. The screen, lens and phone protector for my IPhone 17 pro was easy to install and were of very high quality. Highly Recommend!

25 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Ronald,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our communication clear and that your new screen, lens, and phone protector were easy to install and met your expectations. Your recommendation truly means a lot to us!

— The DropGuys Team

Valorada con 5 estrellas sobre 5

Screen Protector and Case from Dropguys

I ordered a phone case and screen protector for my new iPhone 17 pro from Dropguys and I'm very happy. The screen protector goes to the very edge of my phone screen so it looks like it's not even there. The case is great---slim and clear so I can see my fun, new orange colored phone. I haven't had any big drops yet but based on other reviews I'm certain it will hold up well. It's a relief to have my new phone protected!

11 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Sarah,

Thank you so much for sharing your experience! We’re delighted to hear that you’re enjoying the slim, clear design of your new case and the seamless fit of the screen protector. It’s great to know your orange iPhone 17 Pro is both protected and looking its best!

We truly appreciate your trust in DropGuys and your kind words.

— The DropGuys Team

Valorada con 5 estrellas sobre 5

They gave me a second chance to order…

They gave me a second chance to order the right case, I got the wrong one the first time.

21 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Chris,

We’re so glad we could help you get the right case this time around! We really appreciate you giving us another chance, and we’re happy everything worked out perfectly.

— The Dropguys Team

Valorada con 5 estrellas sobre 5

Outstanding customer service and top notch case

I made a mistake and ordered the wrong case. The team responded quickly to say they would help me change it out at no cost. It was unexpectedly easy! I have had a Dropguys case for my iPhone 13 Pro for 2 years now and it has saved my phone many times when I drop it on the pavement while running (sweaty hands). I like that it's not too bulky, easy to snap on but performs perfectly. I have now upgraded to an iPhone 17 Pro which is why I ordered a new one. Keep up the great work Dropguys!

22 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Heidalt,

We’re so glad to hear you’ve been happy with your Dropguys cases over the years! It’s awesome that your case has kept your phone protected through all those runs, and we’re thrilled to know the exchange process was quick and easy. Thanks for your continued trust and support!

— The Dropguys Team

Valorada con 5 estrellas sobre 5

Great Experience!

Product arrived quickly as promised. Unfortunately when it did, I realized I made a mistake an ordered the wrong items. 1 quick email and they corrected it without question.

20 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Dave,

We’re so glad we could help get the right items to you quickly! Thank you for your kind words and for trusting DropGuys — we really appreciate it.

— The DropGuys Team

Valorada con 5 estrellas sobre 5

Exceptional Customer Service

I had an amazing experience with customer service. They managed my issue with exceptional speed and curtesy. Best service I have had lately.

17 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Kristin,

Thank you so much for your kind words! We’re thrilled to hear that our team was able to assist you quickly and courteously. We truly appreciate your support and feedback!

— The DropGuys Team

Valorada con 5 estrellas sobre 5

Excellent Protection and Sleek Design

Excellent Protection and Sleek Design
I’ve been using the Drop case on my iPhone 17 Pro Max for a little while now, and I’m seriously impressed. The fit is perfect — snug without being bulky — and the grip feels really secure in hand. I’ve already had a couple of accidental drops, and the case absorbed the impact like a champ. The raised edges give solid screen and camera protection, and it doesn’t interfere with MagSafe or wireless charging at all. Plus, the minimalist design looks great on the phone.

If you want a case that gives real protection without making your phone feel like a brick, this is a fantastic choice.

12 de septiembre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Brandon,

We’re thrilled to hear you’re loving your DropGuys case! It’s great to know the fit, grip, and raised edges are keeping your iPhone 17 Pro Max protected while still feeling sleek and minimalist. Thanks so much for sharing your experience and your trust in DropGuys!

— The DropGuys Team

Valorada con 5 estrellas sobre 5

Great customer service

My first order didn’t arrive. It was sent USPS and the tracking information just kept saying it was in transit. David at DropGuys followed up regularly and determined the original order was either lost or extremely delayed. He sent me a new order out FedEx. He went above and beyond to make sure I got my case. The case is great by the way but the customer service is top notch!

15 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Nicolaas,

We’re so glad we could get your order to you quickly and make sure you received your case! It’s wonderful to hear that you’re happy with both the product and the support you received — thank you for sharing your experience.

— The DropGuys Team

Valorada con 5 estrellas sobre 5

I purchased the Dropguys Ultimate for…

I purchased the Dropguys Ultimate for my new iPhone 17 pro. The case is exactly what I expected; great looking, functional, high quality, above all it’s protective. I’ve found most name brand aramid cases to be good……the Dropguys Ultimate is better. Also, the customer service is responsive and quick, to say the least. Great experience. Great case. Great customer care.

15 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Tony,

We’re thrilled to hear that the DropGuys Ultimate exceeded your expectations! It’s fantastic to know you’re enjoying the look, quality, and protection of your iPhone 17 Pro case, and that our team was able to provide quick and helpful support. Thank you for sharing your experience!

— The DropGuys Team

Valorada con 5 estrellas sobre 5

Great warranty and easy to install

14 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Steve,

We’re glad to hear you’re happy with the warranty and that installation was a breeze! Thanks so much for sharing your feedback and support.

— The DropGuys Team

Valorada con 5 estrellas sobre 5

Excellent company

Excellent company. Quick and easy communication and they stand behind their products.

17 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Joanne,

Thank you for your kind words! We’re glad to hear you had a smooth experience and that our team was able to support you. We truly appreciate your trust in DropGuys!

— The DropGuys Team

Valorada con 5 estrellas sobre 5

I had a problem and you guys rectified…

I had a problem and you guys rectified it quickly and efficiently.

16 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi William,

We’re glad we could resolve your issue quickly and efficiently! Thank you for taking the time to share your experience — we really appreciate your support.

— The DropGuys Team

Valorada con 5 estrellas sobre 5

Ordering and shipping were easy and…

Ordering and shipping were easy and very efficient.

16 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Donald,

We’re happy to hear that your ordering and shipping experience was smooth and efficient! Thank you for sharing your feedback and for choosing DropGuys.

— The DropGuys Team

Valorada con 5 estrellas sobre 5

Great product and support

The case and lens protector for my IPhone 17 Pro were well designed and integrated flawlessly with each other. service (order processing and delivery time) was fantastic and there was a true sense that Dropguys valued my business.

9 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Kirk,

We’re thrilled to hear that your iPhone 17 Pro case and lens protector worked perfectly together! It’s great to know you felt valued throughout the ordering and delivery process. Thank you for your kind words and support!

— The DropGuys Team

Valorada con 2 estrellas sobre 5

Case looks good/feels good BUT…

Case looks good/feels good.
The camera lens protector broke on its own after about a week. They sent me a new one free.
Dropped my phone today on concrete from hip high, and it broke both the lens and screen protector.
And my mag safe charger has scratched the back of the clear case really badly in the few weeks I’ve been using it.

On top of all that they offered my 10$ for a 5 star review and 20$ for one with a video on here. Trustpilot.

Why would they do that if their product was any good???

I WOULD NOT RECOMEND THIS PRODUCT FOR THE $!!!

15 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Craig,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

Our customer service team responded to your messages within 24 hours, which is our standard turnaround time. Your return request was also promptly addressed. We have reported the delivery concern you mentioned to our fulfillment center to ensure this is properly investigated.

Thank you again for your feedback, Craig. We value transparency and are always working to improve.

Valorada con 5 estrellas sobre 5

Great customer service

13 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi MP,

Thank you for your kind words! We’re glad to hear you had a great experience with our customer service — we truly appreciate your support.

— The DropGuys Team

Valorada con 5 estrellas sobre 5

great product

great product, fast delivery and great follow-up.

11 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Luisa,

Thank you for the wonderful feedback! We're so glad to hear you’re happy with your purchase and our service. We really appreciate your support!

— The DropGuys Team

Valorada con 5 estrellas sobre 5

very impressed with this company!

response was very quick and customer service is excellent. The product comes with wonderful reviews!

11 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Maggie,

Thank you so much for your kind words! We're thrilled to hear you were impressed with our quick response and customer service. We truly appreciate your trust and support — welcome to the DropGuys community!

— The DropGuys Team

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent, prompt customer service in dealing with a refund/return situation. Initially I was requesting an exchange but then, due to timing of delivery, I requested a refund instead. No issues handing this for me.

8 de octubre de 2025
Opinión espontánea
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Respuesta de Dropguys

Hi Melissa,

Thank you for sharing your experience! We're so glad our team was able to assist you quickly and make the return and refund process smooth. We really appreciate your kind words and understanding!

— The DropGuys Team

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