I have been shopping with Dr Sam’s for several years now. I have a subscription for my regular cleanser and moisturiser (which keep my skin stable and calm), but also regularly buy other products lik... Ver más
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Consulta las opiniones de los clientes
I have been using Dr Sam products for some time and find them truly amazing. My last order was apparently lost in the post but the guys at Dr Sam immediately fast tracked a replacement as they knew I... Ver más
In Providence, a note to express my thanks to Derek and Camillia. They epitomise the stellar standards that the Dr Sam team set in both service and product expectations. Thank you so much for the cour... Ver más
Excellent service from Customer service! My radiance kit hadn’t been sent for some reason. I emailed CS and by return, it was sent and I received following day! Many thanks
Información sobre la empresa
- Tienda de salud y belleza
- también en la categoría
- Clínica dermatológica
Información de contacto
Reino Unido
- hello@drsambunting.com
- drsambunting.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 63% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Dr Sam’s has truly changed my life
Dr Sam’s has truly changed my life. I’ve gone from heavy duty antibiotics (tablet and topical) to control rosacea to being completely antibiotic free. The website is so easy to use and points really do mean prizes! I would highly recommend checking it out.
The flawless cleanser and brightly…
The flawless cleanser and brightly serum are excellent products. When my flawless cleanser was damaged in transit, the support team were quick to sort the issue.
Communication great cleansing product for despatch good and…
Communication for despatch good and ability to change dates easy.
Recommend!
Ordered already couple of times from Dr Sam's website. Very fast delivery, perfect package. I really like her's products, I have very sensitive, rosacea prone skin. Also with order I always got 2 free sample and with second order mini size of retinol serum to try. Definitely recommend.
Products are amazing
Products are amazing - so good for your skin, delivery is so slow though that’s what lets it down only slightly for me
Very thorough analysis of each product
Very thorough analysis of each product
Great customer service
Great customer service - a welcome gift code did not work on my order but they kindly posted the gift separately. Very quick and efficient!
Very good quality and service
I have been purchasing since 2022 from Dr Sam's and all I have to say is that the products I have bought literally changed my skin. The service is also exceptional.
Excellent products have tried other…
Excellent products have tried other companies but always come back to Dr Sam, the customer service is also excellent always on hand to help and nothing is too much trouble, Thank You Dr Sam for excellent products.
I had signed up to Dr Sam's…
I had signed up to Dr Sam's subscription service and found that two out of the three products were not suitable for my skin. I contacted their Customer Service and had the most wonderful support and advice in what products would be more beneficial. I felt really supported and valued as a customer. Excellent service. Many thanks!
Amazing products and great results
Amazing products. Love all of them I have tried so far although the hand cream is to drying for me. I can honestly say I have never had so many compliments of my 53 year old me only looking 47-48 years old - I will take that! The cleanser in particular is great value and lasts months. I would love them to bring out a neck firming product and sure the demand would be out there. .
Fantastic products
Fantastic products, simple line with simple yet effective ingredients. My skin has LOVED these products and just recently brought more to trial. Fantastic customer service, quick and prompt and super friendly. Can not recommend highly enough!
I’ve got a number of issues:
I’ve got a number of issues:
- subscription model tempts you to purchase, but if the product(s) don’t suit you there is no way to cancel. I’d advise anyone who isn’t sure to not be tempted and try smaller sizes first (if available)
- products are expensive even by comparison to mid-range premium brands, £50 for a tube of moisturiser is a lot
- packaging is wasteful and doesn’t seem to scale to size of product

Respuesta de Dr Sam's
Amazing customer service
Amazing customer service. I had a problem with the pump on my cleanser and they replaced it straight away. I’ve been using their products for almost a year now and I’m so happy, they’ve transformed my skin.
My own skin but better!
I’ve been using Dr Sam’s since mid December & have really noticed a brightness & freshness to my skin plus drastically reduced redness that has given me the confidence to go bare faced most days. I tried a slightly different product than my routine recommended - to give it a try. My skin instantly told me it didn’t like it & so I contacted the Customer Service Team who were amazing 5*. They listened to how my skin reacted & issued a refund immediately. They also amended my subscription. I’ll definitely be continuing with my Flawless Cleanser, Intense Moisturiser & Brightly Serum. My skin loves it.
Amazing customer service
Amazing customer service! I order Dr Sam’s products regularly. I have never experienced any issues until today when my order arrived damaged in transit. I contacted customer service and they helped me, they sent me a replacement order with no additional cost. I love their products and I will happily come back
A fab site
A fab site! The products actually work, and have helped my skin no end! Although not cheap, products are good quality and only a little is used each time so they last a while!
Very speedy shipping, excellent service. Highly recommended ⭐️⭐️⭐️⭐️⭐️
It was my first purchase at Dr Sam’s…
It was my first purchase at Dr Sam’s and I needed some help with my order. The customer service was friendly, responded quickly and solved my problem. Thank you!
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